ParentSquare

RATING:

4.4

(18)

About ParentSquare

ParentSquare is a communication solution that helps educational institutes send mass notifications, conference RSVPs, sign-up forms and more. Administrators can automatically send alerts to parents via multiple channels including email, text, voice, social media and school website. ParentSquare comes with a template message library, which allows users to notify parents/students through pre-recorded messages for incidents such as lockdown, active shooter, medical emergency, suspicious person, bad weather conditions and more. It lets staff members utilize two-way translation functionality to establish communications with parents in multiple languages. Additionally, users can generate real-time reports to gain insights into parent's participation and engagement. ...

ParentSquare Pricing

ParentSquare pricing starts at $3000 per year. Please contact ParentSquare for full pricing details.

Starting price: 

$3,000.00 per year

Free trial: 

Available

Free version: 

Not Available

ParentSquare parents tasks
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ParentSquare Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for ParentSquare

1 - 5 of 18 Reviews

Karee

Education Management, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2022

Easy to use communication tool with educators and parents

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Easy to use communication tool with educators and parents

Overall, it is a great tool and I enjoy using it. I like that they have an app or can use it on my computer. I just hope they make the photo feature easier to use and less clunky!

PROS

I like that I'm easily able to write messages to the parents of our students. Each week we send an update of what is going on in class, share photos, send any important reminders, and highlights of the week. Parents can "appreciate" or "like", comment, and message us through it as well. We can also share links to important events as well. We have it set up so we can choose grade levels, teachers, etc. who we want to send the message. We can also change settings so it is pushed out right away or for parents to get notifications at their preferred time. All school announcements are also used on it. Our health screening survey during COVID was also done on ParentSquare so it was multifuncitonal.

CONS

I dislike that it is not user-friendly to add attachments and photos, this really could be improved to make it easier. It also takes photos a long time to upload. I've had the app crash when downloading a few times. The app allows me to add photos from my phone or iPad, but it is confusing how to select them and doesn't always work.

Sheryl

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

ParentSquare is Great for Schools - if you can get it set up.

Overall it is a fabulous program once it is set up. There are a couple of tech things that could be easier but overall it is a very easy program to navigate, post, and share with a wide audience.

PROS

ParentSquare is almost everything we have ever wanted in a program. It stores parent phone numbers and emails, communicates with them in their preferred method, and is easy to navigate. It really is a great program!

CONS

The program was a beast to get started and implemented. They put out papers that are supposed to explain how to set it up but even our tech company had trouble understanding what needed to be done. I really struggled to set it up. I told them if I had known how hard the set-up would be, I'm not sure I would have purchased it. That said, once it is set up, it's a great program.

Reasons for switching to ParentSquare

Parent Square keeps the contact information updated daily. Constant Contact would need an upload if you needed to send out emergency information so you were sure you got everyone. That's time you don't have in an emergency.

Taylor

Civil Engineering, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Happy As Can Be!

PROS

I have never felt so comfortable & so involved with what my little one is doing at school. The teacher is able to post pictures throughout the day of their activities, post updates for the parents, send reminders about upcoming events - the parent-teacher communication abilities are endless here!

CONS

I still have not found other kid's parent's contact information, but that may be a separate feature that the teacher has not enabled.

Maria

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed August 2020

A mess

PROS

I do not like anything about it, I wish we were not forced to use this.

CONS

As a parent using this, this platform is a mess. Was difficult to install, has not synced my kids’ information correctly, and I can’t edit anything. If there is a problem, I have to call the school and ask them to fix it, versus being able to edit my own profile. The customer support was not helpful, either. I REALLY dislike this software.

Reasons for switching to ParentSquare

Was forced to by school district.

Vendor Response

I'm sorry that you've had trouble getting your account set up! ParentSquare synchronizes with each school's internal student information database, containing details provided by families (on forms, during enrollment, etc.). Your details come from the student database to make sure only actual parents and guardians are registered and student privacy is maintained. It sounds like your school(s) doesn't allow changes in ParentSquare which is very common -if they make the changes in the school database, ParentSquare will automatically update after the daily sync. I'm sorry if you reached out to us and didn't get the help you wanted: school administrators are actually the point of contact for parents. Our Support team is geared to support the schools, especially as we're not authorized to change any contact details: only schools can, to maintain security. We do have FAQs for parents here: http://blog.parentsquare.com/blog/2020/7/15/help-please-frequently-asked-parent-questions

Replied August 2020