Apty

RATING:

5.0

(10)
Overview

About Apty

Apty is a digital software and enterprise resource adoption platform that helps companies pinpoint performance problems of newly adopted software solutions. It enables a company's CIO, CTO, or application owner to eliminate pain points without writing code. It features on-screen suggestions, walkthroughs, and reminders to alert team members to submit project or status reports. The adoption platform takes a proactive digital approach to ensure business process compliance. It also comes with project tracking tools and an analytics dashboard to help optimize the usage of company software. It works with a range of web-based applications and helps users get the most out of brand-new software applications without additional training tools. Businesses can use the system for I...

Apty Pricing

Contact Apty for pricing details.

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Apty Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Apty

10 Reviews

Kartheek

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

The Impressive Onboarding Software

It is a superb tool, we love the experience that it provides to our users.

PROS

Apty onboards users in an efficient manner. Once the extension is installed the help-deck of Apty sits on top of our software and guides the users through their onboarding journey with all the resources they might need.

CONS

There is nothing that can think of on top of my mind

Reason for choosing Apty

With Apty we just wanted to try a different solution and it turns out to be good. Now we will probably use Apty for other applications as well as it provides better user-insights.

Vaishnavi

Human Resources, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Boosted Clarity-PPM adoption rate

It has been terrific, with Apty now we are getting a better quality of data.

PROS

It is difficult for users to find their way around Clarity-PPM, so we used Apty to overcome that hurdle. No surprise that Apty helps our users at each step of their adoption.

CONS

To be honest, we faced some issues in the first few weeks, but the support team was good enough and they made us come up to speed.

Reasons for switching to Apty

Apty has this amazing validation feature that you can customize based on your needs. We wanted something like this in an on-screen guidance solution and we got it with Apty.

Anonymous

5,001-10,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Apty empowers with in-depth Analytics

We couldn’t have expected any better product at this price-point. Makes the life of the admin easy and users engaged. A complete package, we are delighted.

PROS

Apty comes with an Analytics tool which makes it one of the most powerful on-boarding applications in the market. As it is a feature-rich product we thought it would be complex to use but thanks to their customer success team, we were able to use it in no time and started to reap rewards out of it.

CONS

The deployment and integration part took some time which is understandable but their support was good enough to make us forget about it.

Reason for choosing Apty

Their Analytics tool is great, helped us to create the customized workflow for each user group.

Deepak

Management Consulting, 5,001-10,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Apty is Feature-rich tool and ROI Booster

so far it is amazing

PROS

The in-app guidance feature of Apty is amazing. It helps users to access all the resources from within the application without leaving the platform. The walkthroughs are personalized and make users to onboard easily. It is something you must use with your web-based application to increase efficiency and ROI.

CONS

We are satisfied with the product, there is nothing to dislike.

Reason for choosing Apty

Easy to train users using Apty’s on-screen guidance solution. Users learn things by taking steps in real-time.

Reasons for switching to Apty

Easy to train users using Apty’s on-screen guidance solution. Users learn things by taking steps in real-time.

Anonymous

10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Enriches customer experience and easy to use

So far my experience with Apty is decent. No complaints.

PROS

Apty’s AI identifies where the user is getting stuck and dropping-off by analyzing user behavior. This helped us to customize the onboarding flow for each user type. Further, their interactive walkthrough has enhanced the overall customer experience.

CONS

None whatsoever. as the product was very good and very easy to use.

Reason for choosing Apty

We found out that with Apty you can create contextual walkthroughs by analyzing your user interaction with the software. It was something that made Apty our natural choice.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Data-Centric Product Adoption Tool

Just Awesome!

PROS

I love how Apty can analyze each user type. It guides us to create interactive workflows for each user. It enhances the user experience and guides our users to complete their tasks. Thanks to Apty, we are now able to identify the flaws in our onboarding flows.

CONS

None whatsoever. I like everything about it. Very flexible.

Reason for choosing Apty

The functionality is superior to other alternative products.

CHANDRAKANTH

Accounting, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Abandon Assumptions with Apty’s data-driven approach

The experience has been good so far and it is getting better with each passing day.

PROS

First of all thanks to the insight & data that Apty provides for any web-based application. It has been fantastic to use Apty as it helps us to understand the users like never before. The guesstimation is out of the question with Apty’s application and workflow insights. With all these insights you can create a personalized workflow that makes a user create maximum impact with minimum efforts.

CONS

Sometimes you may get overwhelmed but with time you get a hang of it. Apart from this, there is nothing major that I can think of.

Reason for choosing Apty

I can’t stress enough on their data-driven approach. It has helped us create content in such a manner that a user finds it useful. The products that we have utilized in the past do not have this type of capability.

Kanchana

Financial Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Apty the Time-Saver

Satisfying experience.

PROS

Post the roll-out of Apty our employees spend more time on the actual work than on training. Well, with Apty, employees learn the application while doing their job as the workflows guide them from one step to another. It saved us a lot of time.

CONS

It would be better if Apty would have any online community or forum where other users can share their experiences and discuss on best practices.

Reason for choosing Apty

N/R

Anonymous

201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Apty is an awesome tool for business

PROS

Features like workflows, validations, launchers, tooltips, and announcements are right on target. These features are built to solve the biggest problem with most enterprise software, which is adoption and usage. With guided workflows, we (our users) were able to complete our tasks efficiently with a 61% increase in task completions. Another highlight is the accuracy of the data. Validation feature of Apty helped our sales team push data in the SalesForce CRM in the right format so the data accuracy has gone up by 37%. I would recommend Apty to any organization looking to improve its enterprise software adoption and usage.

CONS

Yet to encounter anything that major along these lines and when I do, I'll be sure to update this section.

Prashant

Information Technology and Services, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Apty – A product with incredible support

We are happy the way their on-screen guidance is helping our users.

PROS

The customer support of Apty is great. Since our users need continuous support throughout their software adoption journey, having Apty right inside the software made our life easy. From the time we are using Apty the helpdesk support call decreased by a margin of more than 55%.

CONS

Frankly, there is none. This is one of the best product that I have seen.

Reason for choosing Apty

Apty provides users with some great onboarding experience. This reason was enough for us to go with it.

Reasons for switching to Apty

Apty provides users with some great onboarding experience. This reason was enough for us to go with it.

10 Reviews