--- title: "LaunchBay Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LaunchBay. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LaunchBay is a good fit for you!" source_url: "https://www.softwareadvice.com/client-onboarding/motion-io-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / [LaunchBay](https://www.softwareadvice.com/client-onboarding/motion-io-profile/) / LaunchBay Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/client-onboarding/motion-io-profile/) Reviews # LaunchBay User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 49 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 43 reviews (88%) - 4 stars: 5 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - With its user-friendly interface and robust features, we can streamline the onboarding process, ensuring a smooth and efficient experience for our clients. - Its intuitive project management system and real-time collaboration tools have streamlined our workflows, ensuring projects stay on track. - This has made it a great option for our growing business, where cost efficiency is always a priority. ### Most mentioned cons - Some colleagues initially found the interface confusing, so it takes some time to become familiar with. ## LaunchBay customer reviews Showing reviews 1-25 of 49 (page 1). ### For Customer Onboarding, This is What You're Looking For - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Motion.io is an awesome product that is constantly pushing out updates and launching new features that makes it even better each week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Motion.io does everything we ever dreamed of when it comes to customer onboarding software. We especially like how the portal doesn't require a login, it shows tasks due, and auto-follows up on tasks due with the customer. #### Cons Anything we thought was missing or any rough edges we found with the software, we let Motion.io know, and we saw fixes come out within weeks - so I can't say there's anything we like least right now. They are moving fast on improving the product which is a huge plus! #### Reasons for choosing LaunchBay Motion does everything that is important to us, and does it well, without charging exuberant prices for it. #### Reasons for switching to LaunchBay Our old solution just didn't get the customer accountability portion right, the way Motion.io does. --- ### So Easy To Automate Client Projects - Overall rating: 5/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great. I really like the approval in app element and how easy it is to implement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to automate the system so clients are not overwhelmed. #### Cons Somethings take a few too many clicks to find/to get to. I'd like to see some more simplification elements added. But overall it's been great. #### Reasons for choosing LaunchBay recommended from a trusted friend, who was loving it in her business. #### Reasons for switching to LaunchBay Looking primarily for in app page and email approvals and comment on. --- ### Ease of use - Overall rating: 4/5 - Reviewer: Sierra D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty good. Can support new clients and staff in one place and send messages to them in the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ability to get all the forms from new staff or clients and it straight forward to use once you figure it our #### Cons Take a minute to set up forms and learn which place to upload them #### Reasons for switching to LaunchBay not upadated or functional. customer complaints about using the portal --- ### Highly Recommend Motion! - Overall rating: 5/5 - Reviewer: Chase M. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Incredible. I 100% highly recommend the platform if you are looking to optimize systems in your business and streamline operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Motion has helped us streamline our onboarding process, along with simplifying our deal closing process, and overall keeping our business more organized. My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can. #### Cons I would say more customization ability would be nice, along with more features, but they are growing and adding to the platform quickly, so I’m not worried about either of those. #### Reasons for choosing LaunchBay Ease of use, price, sales team, available features. Fit perfectly with what we needed. --- ### Rolling Suds Review - Overall rating: 5/5 - Reviewer: Brilee H. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great platform, easy to get in touch with support. our clients love it! #### Cons Load speeds lag sometimes, but we have alot of tasks on the site #### Reasons for switching to LaunchBay Client facing tasks were needed for onboarding --- ### My Motion.io experience after 60 days - Overall rating: 5/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, the team has been fantastic in responding to my inquiries and made themselves available for quick video calls as well. They also are implementing product updates and improvements on an ongoing basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We require clients to submit a multitude of documents aligned with a checklist and Motion is great for that, it also allows focused messages about a specific task/document without the hassle of emailing. #### Cons Some fine-tuning is needed in terms of tasks/document workflow. At the moment, the client can click a task as complete when they submit a document, but it is not necessarily complete. It may be the wrong document as an example. I would prefer the client to submit a task/document, and to leave it as ''Submitted''. The SME can click on ''Completed'' when the task is actually completed e.g. the document(s) that were submitted is/are satisfactory. #### Reasons for choosing LaunchBay I found the interface better and less restrictive --- ### Motion.io: Your Must-Have Project Management and Client Portal System - Overall rating: 5/5 - Reviewer: Kylie M. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Motion.io is exactly what I hoped for in a project management tool. The white label client portals are beyond amazing. I find Motion to be superior in its class in a multitude of ways. Motion is a tool that will provide ease and upgraded service to many types of businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of client onboarding is a game-changer. Motion allows for faster client onboarding and does everything from collecting a signature to sending a message. I also enjoyed the ability to keep all communication in one spot with assigned client tasks. #### Cons Some colleagues initially found the interface confusing, so it takes some time to become familiar with. This is usually because the product is so developed and involved, but it is an issue for some. Most issues are small and easily solved, so there is not much there is to dislike about Motion. --- ### Great CLIENT PORTAL software for all user types! - Overall rating: 4/5 - Reviewer: Matthias K. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been great!! Support is friendly, and reachable through email or a chat messenger that seems to always find them. The software has done what I need it to do, and has closed the gap I've had with my computer illiterate clients for some time. You will love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Motion is an extremely user friendly client portal platform. Easy to use on both the admin, and user side. I have struggled to find a client portal that can be used by the computer illiterate, and the computer savvy, and have finally found it! They extend out to some real basic task management abilities, but I wouldn't use it as your primary task management solution. More to assist portal needs. Support is amazing, and US based...which is always nice. They seem to always be available via email or in platform chat Lastly, it includes document review & approval abilities...analytics and a clear dashboard to review them...unlimited document storage....the ability to embed or link outside pages, websites or software....chat messenger....and a ticketing system you can adjust in many ways by creating new forms (which it also lets you do...create/present forms). #### Cons Motion is pretty plain jane regarding its white labeling. There are ways to introduce visual aspects, however, there is no way to adjust the UI to introduce brand colors...or place graphics in a static sections. You have a logo / small graphic section in the upper left corner for a static section. Other opportunities require you to attach them to the portal pages. Ideally, you would keep the upper left logo area, add a top header, and be allowed to adjust the color of the rest of the UI to suit the need. The goal that myself and a motion rep had was for me to use it as a full project management + tasks platform...in addition to a client portal. After months of use, I am finding that it could possibly remove parts of the project management process, but for a single project...not the management of complex projects (maybe if you have zapier and link to something like Asana). The tasks ability won't provide a robust enough platform for you to not want to look for other opportunities. This is amazing CLIENT PORTAL software!!! Depending on your goals...trying to make it more could get you frustrated? --- ### Game changer - Overall rating: 4/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been great, particularly implementation. [sensitive content hidden] and the team went above and beyond to deliver exactly what we wanted from motion.io #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Motion.io has been game changing in how we produce and distribute documentation to our clients. #### Cons Being in the UK means support can sometimes take a bit longer than ideal. --- ### Motion.io - A wonderful platform - Overall rating: 5/5 - Reviewer: Dominick G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Motion.io has been a big help in streamlining approvals. We can upload videos and have clients review, make notes, and approve them on their end! It's helped cutback on sending unnecessary emails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Motion.io offers an incredibly useful platform that allows the creation of automated workflows that help perfectly streamline the collection of forms, files and feedback. It's helped us to cutdown on emails and meetings so we can actually be more productive and focus on finishing projects. #### Cons No complaints, motion.io has been incredibly useful to all of us. --- ### Great platform, great support! - Overall rating: 5/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication. You can’t out a price tag on that. Well worth it! #### Cons I have zero complaints and am extremely satisfied. #### Reasons for choosing LaunchBay Love the platform love the support and they’re growing as well #### Reasons for switching to LaunchBay Improve overall workflow and communication --- ### Great Portal - Overall rating: 5/5 - Reviewer: Jasmine K. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service is phenomenal! They are always quick and willing to help #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Portal and Chat Options are the best!!!! #### Cons Client cant send tasks so hard to connect and do task #### Reasons for switching to LaunchBay It didnt offer a portal system and I needed it --- ### Motion.io - Overall rating: 5/5 - Reviewer: Faye A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Motion.io significantly improves our operational efficiency and client satisfaction, making it an essential component of our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Motion.io has proven to be an invaluable tool for our client onboarding, as well as for internal and client task management. With its user-friendly interface and robust features, we can streamline the onboarding process, ensuring a smooth and efficient experience for our clients. For internal task management, Motion.io helps us stay organized and on track with our projects, facilitating seamless communication and collaboration among team members. It also enhances our ability to manage client tasks, allowing us to monitor progress, set deadlines, and ensure that all client requirements are met promptly and effectively. #### Cons Not that we do not like but hopefully you'll have mobile app for easier access. --- ### Motion.io is a game changer for Marketing Agencies - Overall rating: 5/5 - Reviewer: Nick J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Motion.io has been a game-changer for our digital marketing agency. Its intuitive project management system and real-time collaboration tools have streamlined our workflows, ensuring projects stay on track. The platform’s robust analytics help us make data-driven decisions, while customizable workflows allow us to tailor processes to our needs. Seamless integrations with other tools we use daily save us time and enhance productivity. Plus, their responsive support team ensures we never miss a beat. Motion.io has significantly improved our efficiency and overall campaign performance. Highly recommended! #### Cons Nothing we don’t like. Motion.io has been great for our company --- ### Gets better and better - Overall rating: 5/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. Glad we came across it. It has been very helpful for our onboarding process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They accept feedback and continue to make improvements on the platform. #### Cons Cost per team members. I have one team member who logins maybe once a month and still have to pay full price. --- ### Great fit for specific need - Overall rating: 5/5 - Reviewer: Axel K. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, clients adopt it without any problems. If you have many projects to administer and gateway points where you need clients to submit documents, approve drafts and deliverables, sign agreements etc. Then this works perfectly. #### Cons No big drawbacks - it works. Licensing costs can add up, but the key is to focus on those who administer a project with one or more clients. --- ### Great Simple Solution - Overall rating: 5/5 - Reviewer: Kyle R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The sales team in friendly and the support reps get back to you quickly. I feel like this is really meant for creative teams From the forms to the embeddable spots. It really is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is great but rarely needed. The whole app is simple and I love that. The biggest thing is that so far all of my clients have been able to use ti with ease. Not needing to login is amazing and I love the automations that send email notifications. #### Cons Maybe more features, but they keep rolling out cool ones. A mobile app would me amazing as well. I do wish that the team could be automatically added to every new project. I wish you could edit due dates and other details in list mode vs going into each step and taking 2-3 clicks. #### Reasons for switching to LaunchBay Too much going on with those apps. Clients would never consistently log in if ever, lots of unused functions and no clean layout. --- ### Excellent for real estate professionals - Overall rating: 5/5 - Reviewer: Allan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loving the product and looking forward to further updates. It's very intuitive and has significantly improved our workflow. I was looking for something fairly easy to use and set up. Other similar products/competitors seemed way to complicated and overkill for what we need but motion.io has delivered the right balance in terms of setup easy of use and improving our business productivity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Been a game changer for us in terms of client onboarding and new and ongoing projects. They main benefit to us as a real estate buyers agency is during a property purchase all stakeholders can be invited to a project and follow along next steps and the entire process easily. Instead of us chasing down important documents like signed contracts it's now automated - clients receive a task to upload and they do it themselves. At the same time we can share important files in the portal with clients who need it. We can even invite third party partners such as accountants and mortgage brokers to a client portal and have all files and communication in one place #### Cons Would like to have folders for projects to keep things better organised, and looking forward to an easier to use document signing system #### Reasons for choosing LaunchBay Most simple setup and best value for money for features included --- ### Where has motion.io been all my life?! - Overall rating: 5/5 - Reviewer: Tim P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was hunting around for ages to find a client portal which I could leverage to ask clients to answer some questions and upload some documents when they book our online service. I was pulling my hair out after spending so much time trialling products which quite frankly were incredibly difficult to set up and gave a poor user experience because they didn't allow things to be setup in a simple and logical way. When I discovered motion.io I just couldn't believe how far it was ahead in every single way. Just on a completely different level! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface is simple yet so versatile. The fact you can give a portal with step by step tasks to complete in such a clear way because motion.io has all the necessary building blocks which are so easy to put together to create a fantastic user experience. People love using it! #### Cons I can literally hardly think of anything negative to say about motion.io. I guess the only thing is that I'm sure there's scope to bring loads of cool new features, which they're already doing on a frequent basis. I always look forward to seeing what's new and I can implement for our business. #### Reasons for choosing LaunchBay As soon I's logged in to being our trial I knew immediately that motion.io was on a different level from the perspective of the person setting it up, but also from the end-user perspective. You can develop the function for your use case quickly and logically which is how it should be but other products were nowhere near delivery that. Quite simply motion.io has been like a gift from the gods for us. --- ### Take your Client Onboarding to the NEXT LEVEL! - Overall rating: 5/5 - Reviewer: Jerry S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, motion.io has been one of the best investments we have made into a third party software solution. They are a critical part of our onboarding process, building confidence with our clients, and helping us to lower the barrier of entry into our solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Creating templates for customer onboarding has been a huge gamechanger! I can easily iterate to improve the customer onboarding experience, and adopt tasking to meet the expectation of the client while keeping everything on task. I also LOVE the client portal! It projects a very professional image to my clients and lends even more credibility to our product. #### Cons I'm not sure I have a good criticism here. Motion.io has really put a lot of thought and effort into this platform. The user experience is elegant and easy to understand. #### Reasons for switching to LaunchBay The Client Portal was the number one feature. My clients shouldn't be required to have a subscription to the software to see the portal. --- ### Great product (on a computer) - Overall rating: 4/5 - Reviewer: Anika B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy function, constantly being improved! They do regular updates and are always taking feedback to make it better for the user. #### Cons It's pretty easy to use on a computer but the mobile version isn't great. Since most clients are using their mobile and clicking an email from there, that can be problematic. #### Reasons for choosing LaunchBay Mostly the cost and ease of use without login (magic links) --- ### Motion Review from Accounting Company - Overall rating: 5/5 - Reviewer: Sandra L. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best software we've used so far for managing our work and client communications. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The client portal/visability and ease of use #### Cons Automations don't pull in when you upload tasks to an exestion project from the templates. #### Reasons for choosing LaunchBay Monday was too complicated and the client portal feature was not what we were looking for at all. It is also more expensive. --- ### Motion.io - Client Connectivity at your Finger Tips - Overall rating: 5/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am developing a client portal on my website for direct interactions with clients on different projects. By having this portal I am effectively harnessing clients "for life" as we are supporting them as their accountability partner in their projects. Motion.io has given me the tools and understanding of how to put this together myself rather than contract this out which would cost me far more money. Sure it takes me time to build this but as I am doing it I am able to tailor it to exactly what I want to give me and my clients the best experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity and support from the Motion.io team.....and its very cost effective. It does exactly what team say it does which is great. #### Cons Nothing that I have discovered yet. If I have come across things that I haven't got a full grasp of the Motion.io team respond very quickly. #### Reasons for choosing LaunchBay Super simple to use and I could do it myself as it is very intuitive. --- ### Really great tool from an awesome team - Overall rating: 5/5 - Reviewer: Emily T. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I feel like it's a steal for what it lets me or clients and makes me look so much more professional than a tool I could have created on my own. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so easy to use and allows amazing client portals. #### Cons It can be a bit of a learning curve to know how to fly use it but their team is amazing and well hand walk you through it. #### Reasons for choosing LaunchBay Great pricing and their customer service exceeded expectations during trial --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Abe N. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive from the first sales call, through on boarding and the ongoing support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize a portal for my customers was why I chose Motion.io initially. Their on-going development just keeps confirming they were the best company to provide my customers with a portal to collaborate with our team and make the process seamless. #### Cons I have only ran across a couple of items that would be nice to have but not show stoppers. Although, the communication with the Motion.io team was great and the couple items I pointed out were already on their project list for future updates. ## More reviews [Next reviews](https://www.softwareadvice.com/client-onboarding/motion-io-profile/reviews/?page=2) --- LaunchBay Reviews, Pros and Cons - 2026 Software Advice