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> Reviews of OpenClinica. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenClinica is a good fit for you!

Source: https://www.softwareadvice.com/clinical-trial-management/openclinica-profile/reviews

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OpenClinica Reviews

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[Overview](https://www.softwareadvice.com/clinical-trial-management/openclinica-profile/)

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# OpenClinica Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(28)

4

(7)

3

(1)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.7

Value for money

4.4

Functionality

4.3

* * *

### Pros

"The interface is easy to use and navigate and the drag and drop design features allow even the less technical to be able to create data capture forms with relative ease."

"OpenClinica has easy-to-navigate features for users."

"We have dealt with some pretty complex projects over the last couple of years and have had a positive experience."

### Cons

"The customisation of user roles and permission is somewhat restricted meaning there is less flexibility when dealing with multiple different access levels."

"The system easily breaks and invitations do not get sent out as expected and the means to test this for accuracy is very difficult so you feel like you are setting up a tool blindly that is most expected to fail. "

"Sometimes there are minor delays on some customer support requests."

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OpenClinica Reviews, Pros and Cons - 2026 Software Advice