About RealTime-CTMS

RealTime-CTMS is a web-based clinical trial management system. It is designed for sponsors, CROs, research sites, university medical centers, plus other research-based organizations. To help with overall study operations, from setup to completion, RealTime-CTMS organizes all data and documents in one centralized location. The platform's information storage is HIPAA-compliant and also includes data encryption tools.

RealTime-CTMS offers various features including budgeting tools, patient database management, customizable calendars, patient recruitment opportunities, study reports, pending tasks/activities, plus more. The system can capture patient information including demographics, medical conditions, medications, and drug allergies. RealTime-...


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Supported Operating System(s):

Web browser (OS agnostic)

56 Reviews of RealTime-CTMS

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(50)

50

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 56 results

September 2018

User Profile Picture

Gary L. from ActivMed Practices & Research, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

RealTime: It's Far More Than A CTMS

Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

Pros

Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

Cons

We would like to see more granularity in access privileges.

August 2019

Lindsey from Digestive Health Specialists of the Southeast

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

RealTime has been a big help for our finances!

We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

Pros

I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

Cons

There is a learning curve, but once you get past that, it really is easy to use!

Reasons for Choosing RealTime-CTMS

Created by study coordinators with study coordinators in mind. The entire format and workflow just made sense to us!

July 2021

Amy from Austin Institute for Clinical Research

Company Size: 2-10 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2021

Provides all the tools to be able manage clinical trials efficiently and effectively.

As I mentioned, having all of the tools available in one spot makes it easy and efficient to use. Using our time efficiently is very important in research and RealTime helps us do so. From Recruiters, Coordinators, Regulatory, and Managers all use this system with ease.

Pros

Provides all the tools to be able manage clinical trials efficiently and effectively. From Organizing our referrals, scheduling visits with RealTime Calendar, Contacting and communicating with patients by text, keeping track of visits, using RealTime Pay, edocs, etc. RealTime really does it all and does it well. It's a one stop shop for keeping our studies well organized!

Cons

We don't really having anything at this time that stands out as a con. All of our team works really well with this system. None at this time.

Reasons for Choosing RealTime-CTMS

Provides all the tools to be able manage clinical trials efficiently and effectively. From Organizing our referrals, scheduling visits with RealTime Calendar, Contacting and communicating with patients by text, keeping track of visits, using RealTime Pay, edocs, etc. RealTime really does it all and does it well. It's a one stop shop for keeping our studies well organized!

Reasons for Switching to RealTime-CTMS

Functionality

September 2016

Philippa from Lakeland Clinical Trials

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2016

NZ site review

Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus.

Pros

All trial information in one place for staff. Lots of fields for patient information is great too.

Cons

Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created.

Response from RealTime-CTMS

Replied December 2016

Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

June 2021

Denise from BayCare Health System

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2021

Financial Reports sold us!

Pros

1. One of our biggest must haves when selecting a new CTMS was the financials. We love the fact we can do study revenue reports and many others! 2. The ease of building studies. Especially the copy feature for visits as well as copy and past of arms into other studies. 3. We like the many options to accommodate the complicated budgets we need to enter.

Cons

1. It is not very easy to post a check that is paid with many line items and payment amounts that need to be adjusted to match the sponsor payment. 2. When emailing invoice to sponsor, there is no mechanism to ensure email was received such as a reach receipt by Sponsor. Also, there is no option to assign your own invoice # to invoices or accept RT number given. The system automatically assigns # based on last invoice. When you have multiple sites, it can pose a challenge. We can narrow it down by site and study under the manage study invoices for viewing only. 3. When adding arms… the arms have to go in alphabetical order of the arm name, instead of the order we choose. When we do arms 1-20, arm 10 falls after arm 1 and before arm 2, instead of after arm 9, and that is because the system reads everything alphabetically and numbers only up to 9. It should give us the option.

Reasons for Choosing RealTime-CTMS

Financial reporting and overall ease of using the system

Reasons for Switching to RealTime-CTMS

Merge was sunsetting