RealTime-CTMS vs AQ Platform

RATING:

4.9

(65)

RealTime-CTMS has 65 reviews and a rating of 4.88 / 5 stars vs AQ Platform which has 12 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (65)
4.8 (12)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 25, 2023
November 28, 2023
Pros/Cons
  • Pros

  • This software was easy to learn with informative instructional training videos. If I have a question or suggestion, customer service always responds timely and makes me feel important.
  • Their customer support team is one of the best I've encountered. They are consistently friendly and knowledgeable.
  • Cons

  • Hard to enter a refund if the sponsor overpays.
  • We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format.
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  • Pros

  • I like the ease of use, very intuative, similar to Google Drive layout. I like that there is a robust audit trial for every action taken on the platform.
  • It's so easy to use for resource planning as it highlights busy and quiet times in a simple visual way.
  • Cons

  • The Log in is a bit annoying, have to log in multiple times throughout the day.
  • I have not ran into anything I don't like about AQ.
Read all user reviews
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos