The overall experience with the reps has been a pleasure going above and beyond to find solutions to any issues that we may have.

This software has quickly become an essential part of our busy research site operations. A very contemporary and cost effective tool for systematic business management improvement.

This software was easy to learn with informative instructional training videos. If I have a question or suggestion, customer service always responds timely and makes me feel important.

Their customer support team is one of the best I've encountered. They are consistently friendly and knowledgeable.

The ease of use and the availability for help. We have interns and some staff who only use RealTime for specific things, like referencing the calendar, or scheduling appointments.

Recruitment features and reporting capabilities are excellent.

We love from a recruitment aspect that most of our efforts are integrated with RealTime.

On top of all this, the customer support is fantastic, and they even help us make changes in the system when requested. Realtime is the way a CTMS should be done.

Very user friendly software that provides great value to a research center.

ERegulatory, Recruitment modules are  user friendly, icons are easy to follow, flow is easy understand when implanting the process with RealTime-CTMS.

Wonderful team to work with. They are open to our multiple product enhancement suggestions, and I value them as a partner.

I was skeptical at first. But it was on getting my people to use the system.

Providers, and support organizations also like the way we can provide a breakdown of payment to them. This one stop system keeps our research site moving smoothly.

It is fairly easy to use and the customer service team is phenomenal.

Very user friendly and easy to navigate. I really like the University section where you can view videos of how to do things.

The Accounting Features are excellent. This product saves our time because we can manage our studies, documents and subjects in one beautiful, easy to use product.

Hard to enter a refund if the sponsor overpays.

We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format.

Overall this is a great product. Most importantly, they continually request feedback and look for opportunities to improve.

The eSource, eDocs and invoicing features are intuitive, functional and help streamline our processes.

The overall experience has been great and there are still a lot more awesome features that we still have to add on over time.

Navigating on a web-based platform can be a little slower than a desktop install at times, even on a quick connection, but I would say the convenience of connecting outweighs the downside.

From Recruiters, Coordinators, Regulatory, and  Managers  all use this  system with ease.

It is set up custom to your site. The training is scheduled with your staffs availability and is very efficient, precise, effective and clear.

Also could use an undo button - I was entering a study and got everything entered and accidentally deleted it and had to start all over.

The system is very user friendly and intuitive.

Form day one it has been WONDERFUL. I enjoy the progress the company continues to make, which in turn benefits my research site, and the costs keep low.

We have had a great experience with RealTime. I feel it's easy to navigate and sadly we probably are not using it to it's fullest extent.

Most systems have you frustrated for the first several months getting used to little quirks. This system is so easy to use that frustration has not been an issue.

The great thing about this software is all the features offered to help keep everything from appointments to business affairs in check.

They are always finding ways to improve the user experience and being having great customer support team each step of the way.

Comprehensive with good Integration of modules.

There is very little that I dislike. Perhaps being able to customize reports.

US- based so communications difficult from time to time.

The new customized reloadable cards that we give our patients are a wonderful addition and has saved us lots of time and money, plus take us to a new level of professionalism.

New version updates with added functionality. I believe there is inadequate training associated with this.

Lack of on line reporting (only some metrics are available).

So far have been an exceptional working partner, and the Viedoc product is popular with us and sites.

Viedoc has shown that EDC could be built so quickly when we have the limited time to Go-Live.

The eDC system itself is very reliable and it is user-friendly for both the clinical sites (European territories) and for us (being easy to design and administrate).

I'm impatient to discover the next features to be released with the next up-grades of Viedoc 4 (such as possibility to generate the monitoring reports on the system).

From a clinical management perspective, it could be usefull to run report on missing data (confirmed or not) including on non initiated forms.

I also find the integration of training materials and the confirmation of the training very good.

Viedoc is very easy to use and it fulfills all the necessary criteria needed for data capture in clinical trials. It enables integration with other systems when needed.

They say it is easy to use and that they are glad we chose it for data recording. From a data manager’s point of view, I can say that the clinical teams’ compliance to data recording is very good.

Viedoc is the best value for money EDC system. It makes the setup process of eCRFs faster and easier than before.

They offer our client more budget-friendly solutions.

Extremely easy to navigate and use. Viedoc team extremely flexible and responsive.

Viedoc is an extremely user friendly system with intuitive functions for data collection, monitoring and reporting.

We are a growing startup company, in the midst of a FIH clinical study for an innovative medical device in the field of heart failure management.

Solid technology, easy to use, great customer care.

Excellent customer service/support and a great value for the product.

The expertise from the PCG solutions staff is a great support when designing effective data capture solutions.

We have used Viedoc for a number of trials and we are very pleased with the ease of use and great functionalities. New, great features are implemented frequently.

The need to jump in and out of the AE, Conmed and Med History pages to find sequence numbers for related items is inconvenient.

Luckily, the support team is made out of professional lovely people guiding us for over 18 months now, and their response time is amazingly quick.

We occasionally receive feedback from our clinical sites and it is always positive. Some of them were familiar with Viedoc from previous clinical trials.

Excellent customer support (incl. query response time) regarding any system/study-related questions. The team is always ready to advise and share their expertise.

Very good system with excellent service quality.

Also have the advantage on the budget compared to other system. But the shortcoming is less function modules like eCRF/aCRF sort by visit, lab normal checks, online training for site user.

It also gives us an advantage over our competitors, as we are now true experts in using the Viedoc system and can implement changes during the course of a study extremely quickly and efficiently.

Due to the complexity of the study I run, there was some issues regarding the performance of the system (complaint regarding the speediness).

Thanks to previous experience with building eCRFs and data management we chose to build the eCRF and manage the data ourselves.

Relatively easy for end users to complete information using the platform.

US Dollar

RealTime-CTMS is a web-based clinical trial management system. It is designed for sponsors, CROs, research sites, university medical centers, plus other research-based organizations. To help with overall study operations, from setup to completion, RealTime-CTMS organizes all data and documents in one centralized location. The platform's information storage is HIPAA-compliant and also includes data encryption tools. 


RealTime-CTMS offers various features including budgeting tools, patient database management, customizable calendars, patient recruitment opportunities, study reports, pending tasks/activities, plus more. The system can capture patient information including demographics, medical conditions, medications, and drug allergies. RealTime-CTMS can integrate with MailChimp, Twilio, SubjectWell, and Devana solutions. The RealTime mobile app offers technology that captures thumbprints as e-signatures. The app is compatible with iOS and Android devices. 


Technical support is available via phone, email, and other online methods. 


 



LongDescription

Enrollments/Onboarding

User Management

Trial Design

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Progress Tracking

Digital Signature

Real Time Monitoring

Ad hoc Reporting

Financial Management

Calendar Management

Data Capture and Transfer

Scheduling

Data Import/Export

Randomization

Electronic Data Capture

Audit Trail

EMR/EHR

Compliance Management

Real Time Data

Role-Based Permissions

Forms Management

Workflow Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Patient Monitoring

Real Time Reporting

Patient Management

Monitoring

Clinical Study Management

Customizable Forms

21 CFR Part 11 Compliance

Drag & Drop

Third Party Integrations

Document Management

Patient Recruiting

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

RealTime-CTMS

In Person

Live Online

Webinars

Documentation

Videos

Since 2003, Viedoc has designed specialized software for the life science industry. Viedoc’s eClinical suite adapts to studies of any phase and supports biotech, pharmaceutical, and medical device companies, as well as prominent research institutions worldwide. 

To date, studies powered by Viedoc have reached over 1 million patients in more than 75 countries.

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