Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
4.0 / 5
Customer Support
4.0 / 5
Functionality
3.5 / 5
Pros
"easy to use the software system, quicly response"
"The software is clear for users, when uploading documents for a study. It tells you multiple times to save your changes, this is a plus!"
"Easy to combine with excel or spss. You can export it to both programs "
Cons
"I dont have any complaints about the software"
"Sometimes there is a bugg in the system. Or it is to slow"
"- No message when someone filled in the questionaire - Exporting results to excel can be quite hard (you have to think about this when drafting the questionaire)"
Research Manager Reviews
Filter by:
December 2020
Marika from ETZ
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
December 2020
Gebruik studiemanager
Pros
Grootste voordeel vind ik dat jezelf op de achtergrond aanpassingen kunt maken zonder afhankelijk te zijn van medewerkers van Research Manager. Medewerkers proberen mee te denken in gewenste aanpassingen.
Cons
Sommige aanpassingen in functionaliteit duren lang. Een nadeel is bijvoorbeeld als je in studiemanager met sjablonen werkt, komen de sjablonen van moment aanmaken studie in beeld. Soms gaan onderzoekers pas maanden later verder waardoor ze verouderde sjablonen gebruiken.
Reasons for Choosing Research Manager
Research Manager voldeed het meest aan onze wensen om zowel onderzoeksprojecten en lokale haalbaarheid erin vast te leggen via Studie Manager en de koppeling met Data Manager waardoor onderzoekers een database kunnen bouwen.
January 2020
henriette from Isala Zwolle
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
metc Isala
The best bennefit is the cloud based all in one system for submitting and reviewing any type of study . The system is easily accessible and supports all parties in the assessment of a study. In addition, the system has an archif function where all documents are saved. The approved and the rejected. The minutes and questions from the committee members remain transparent to all parties at all times. If a printout has to be made for overviews of studies or study components, this system is supporting this. You can sort on every detail of/in the application. This saves the secretariat and its staff a lot of time.It is easy to make overviews on request for investigators or for the competent authority when in need.
Pros
it is easy for investigators to upload their study. They can follow the progress of the descission making process.... The METC has all the docs/letters/review questions/and meeting information in 1 application. The members of the METC have easy acces to the application and they can add their review from any laptop/computer or phone from anywher in the world as long as there is internet.
Cons
It some times can be a bit slow , that can be frustrating!
Reasons for Choosing Research Manager
web based easy to adjust to site prefferences no more paper flexibel secure archive
January 2020
Marjelle from WCN
Company Size: 2-10 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
January 2020
Review WCN - LoDoCo2 trial
The helpdesk is not very keen on providing quick responses on more difficult questions.
Pros
The software is easy to use and has very good export options to work with the data during the trial.
Cons
That the monitor options are not so well defined. The query module is very counter intuitive and the pages can only be locked after many steps. The same holds for the monitor option.
Reasons for Choosing Research Manager
option to combine randomization tool with eCRF include supply management of IP
Reasons for Switching to Research Manager
I changed of employer
January 2020
Ingrid from Catharina Ziekenhuis
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
User shortcoming point
Its a pitty you can not overwrite some documents. I mean, for some documents there are templates in Research Manager. But as we have to undersign these documents, we can not overwrite these documents. You have to add a new document instead of overwriting the template!
Pros
Its easy in use and clear! One can see in one blink of an eye which documents are missing.
Cons
There is not much I dont least about this software! Just the 1 point I describe here under
January 2020
Adrianne from Rijnstate Hospital
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
3.0
January 2020
Review by a research nurse
It is easy to use and you can use Study Manager as a project management system which is really helpful and efficient if used by the whole company.
Pros
Easy to use: data manager is user friendly for data entry. Sudy manager gives a clear overview of the trial.
Cons
Lack of some functionalities, e.g. I switch a lot from 'Self Service > Invitations' to 'CRF Data' to check the level of the reported data by a subject. There are a lot of clicks involved, it would be easier if you could go directly from a subject number to the CRF data. Also, the program is a bit slow, e.g. to select a site and a subject number.
January 2020
Tinne from Ziekenhuis Oost-Limburg
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
1.0
Functionality
2.0
January 2020
Potential is not utilized to the fullest.
Pros
The ease to create overviews. The possibility to customize the software to the company's needs.
Cons
The lack of a comprehensive manual or admin tutorials. The fact that audit trails and exports are not linked to each other. The fact that there are no standard settings to use the software as a back-office tool.
Reasons for Choosing Research Manager
The budget.
January 2020
Jenneke from Bristol Myers Squibb
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2020
Research Manager
Very user friendly system
Pros
The layout of Research manager - easy to use and find document and see what is current and/or super-seeded. From a sponsor perspective: easy to see if any patient are pending for enrollment.
Cons
No info or comments to report which should be improved
Reasons for Switching to Research Manager
B-MS provided documents via their My Trails portal and the study coordinator at site (Jeroen Bosch) uploaded relevant documents from My Trails to Study Coordinator for all site-users. Also access to study manager was provided to the sponsor who then could review patient pending for enrollment and download documents pending from study manager.
January 2020
Tobias from Zuyderland MC
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
January 2020
Research Manager - organizing your data
Pros
Easy to use, lots of features for example the patient invitations. It is easy to send structured questionnaires to enrolled subjects.
Cons
If you have multiple ongoing researches in RM, you have to click on several buttons to select the right research. I think, this could be easier.
January 2020
Sjoukje from Rijnstate ziekenhuis
Company Size: 1,001-5,000 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Practical digital database
It works very well for the purpose of research
Pros
Very flexible in the things you can build. Easy to operate and manage the different roles of people involved in the research project Smart calculating and 'if.. then' constructions
Cons
It would be easy to copy complete blocks
January 2020
Sylvie from Catharina Ziekenhuis
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
3.0
Functionality
2.0
January 2020
Pros and cons
It is functional, but there are possibilities for improvement.
Pros
The Study Management module. It is very intuitive and clear.
Cons
The Data Management module. It is not very intuitive, for example when a new study team member, with already existing log-in, needs to be added to the team.
Reasons for Choosing Research Manager
-
January 2020
Nadieh from Viecuri Medisch Centrum
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Functionality
1.0
January 2020
System that could be improved to be more efficient
I have worked with quit some data systems now, but I think it is safe to say that Research Manager is not one of my favorites. I think it can be easily improved!
Pros
I like that you can see all subjects, even when you are working on one particular subject. This makes is really easy to look back and forth between the subjects.
Cons
First, I really do not like the fact that you have to click the dates in the calender, instead of typing them. Even when typing them and the date is existing and correct it gives an error that the date field is blank. Second, I really do not like how the drugs have to be administrated. However, I do not know if this is a flaw on the side of my research manager, or the study we are completing the CRFs for. Anyway, it would be great to fill in therapies, instead of seperate drugs, since some drugs are used in multiple therapies. So for example, when a subjects has had more than 2 therapies, lets say neo-adjucvant and adjuvant carboplatin. Both therapies contain carboplatin, but the system as it is now does not make it easy to clarify the difference in doses of carbopatin or other details regarding the different therapies with carboplatin. Third and last, I do not like it that you have to click the plus to open the category with CRFs in it.It would be great if it is possible to open systemic therapy immediately, with all categories under it, when I click systemic therapy. Instead of clicking the plus of systemic therapy and then have to click the seperate systemic therapy form to really open it.
January 2020
Marja from Franciscus Gasthuis & Vlietland
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
January 2020
easy software to use
Pros
easy to use the software system, quicly response
Cons
I dont have any complaints about the software
January 2020
Suzanne from Gelre ziekenhuis Apeldoorn
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2020
Research Manager Review
Pros
Easy to use. Very clear to me what I have to answer.
Cons
Sometimes there is a bugg in the system. Or it is to slow
January 2020
Iris from Slingeland Ziekenhuis
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
January 2020
Research Manager Review
Pros
It is userfriendly, the layout is clear and not hard to use
Cons
Sometimes it is a bit slow in loading the pages
January 2020
Jeroen from ErasmusMC
Company Size: 10,000+ employees
Industry: Research
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
Good software program
Pros
This software is easy to use and not fixed to one computer.
Cons
Till so far, I don't really heave thing that I didn't like so far.
January 2020
Thais from Zuyderland MC
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
3.0
Functionality
4.0
January 2020
Research Manager: a review of a medical researcher.
My overall experience with Research Manager is now better than when I started out. It takes quite some time to get the hang of it, but once you do, all your documents and files are safely stored in a strategic manner.
Pros
- At the beginning of this year, our hospital merged the different links needed for METC manager, Data manager and Researcher manager. This is was a good idea. - The software has a relatively logical construct which could enable a new user to navigate the site.
Cons
- Despite the relatively logical construct of the website, the information provided in the Help-tab is not sufficient. Most time I would have to resort to calling the administrator. - A lot of information has to be re-entered for the different modules in Research manager. This is very time consuming.
January 2020
Lut from Jeroen Bosch Ziekenhuis
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
Functionality
4.0
January 2020
Excellent digital repository
great repository that facilitates the approval proces
Pros
Easy navigation and input, great storage of documents
Cons
Not easy to make reports or export excels
January 2020
Marije from Rijnstate
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
January 2020
Good to work with
Pros
I like the overview I have when using the software
Cons
extra saving when uploading studydocuments.. when forgotten, the documents have to be attached/uploaded again
January 2020
Eline from Zuyderland
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2020
User friendly
I used it for my research were participants filled out a very long questionnaire. It was easily converted to SPSS in just a few seconds. It's a real time-saver!
Pros
It's a very user friendly program once you get to know it.
Cons
Sometimes you can't 'code' things beforehand, luckily you can change it very easily in SPSS so it wasn't a problem
Reasons for Choosing Research Manager
One of the programs my company bought. This was the one that looked the most user-friendly and easy to understand.
January 2020
Wesley from Máxima MC
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
January 2020
Perfect for data
-
Pros
Easy to use User friendly Quality for money
Cons
Sometimes too many clicks before a certain page is reached.
January 2020
Loek from Catharina Ziekenhuis Eindhoven
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
January 2020
Relatively good value for money
Trial in a hospital with multiple users.
Pros
Ability to input al data in software and make it available to everone in the research team.
Cons
Interface could be improved; too many clicks to cover all functions.
Reasons for Switching to Research Manager
Hospital policy
January 2020
Leonie from Prinses Máxima Centrum
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
Functionality
4.0
January 2020
Nice addition to files on computer
Good, when I call for help at the main user of the site they can always help me. it can be more user friendly for lay out.
Pros
it is good that multiple people/departments can acces the same documents. good that only selected people have access digital system is better than only copies on you own PC.
Cons
Sometimes for me it is unclear where to to place documents. some features are too small, therefore I cannot easily find them for me the system does not clearly indicate what documents are the most het most recent approved ones.
January 2020
Joyce from Deventer ziekenhuis
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Top program
Pros
Easy to use program that maken it the best for me
Cons
Nothing, I really like the program and use it often
January 2020
Sven from Erasmus MC
Company Size: 5,001-10,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
Great
Pros
Ease of use, no more paperwork. Nice to follow-up studies easily.
Cons
Multipel log-ins for multiple centres. Would be nice to have 1 for all.
January 2020
Pepijn from Isala
Company Size: 5,001-10,000 employees
Industry: Medical Practice
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2020
Research manager review
Pros
- Easy to work with - Option to send questionaire via e-mail
Cons
- No message when someone filled in the questionaire - Exporting results to excel can be quite hard (you have to think about this when drafting the questionaire)
January 2020
Hilde from Onze Lieve Vrouwziekenhuis
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Functionality
2.0
January 2020
Lack of support
By the lack of support (no guidelines available, difficult to contact someone who can answer our questions), difficult to find the background operations, not easy to use, so our system is still not operational
Pros
The layout is ok, it might be easy to work with if we got some quidelines/support
Cons
Not easy to adapt to local needs Lack of support
Reasons for Choosing Research Manager
I didn't have anything to say in it
January 2020
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2020
review research manager
we use it for data collection for scientific studies
Pros
- easy in use - many possibilities - good option to use one database with multiple accounts, even from different companies or hospitals
Cons
i have no cons about the software, we use it a lot
January 2020
Else from Catharina Ziekenhuis
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2020
Easy to use
Pros
Easy and understandable. Great to be able to export the data to SPSS
Cons
No option to select multiple participants to mark as 'missing'. Would save time!
January 2020
Karen from Isala klinieken
Company Size: 1,001-5,000 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2020
Review
Works well,
Pros
Easy to use, easy to export data (in excel and spss)
Cons
Very slow whilst adding new cases. Would be easy to select multiiple (same) answers with one click, instead of multiples.
January 2020
Max from Radboudumc
Company Size: 5,001-10,000 employees
Industry: Medical Practice
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
Review
Pros
Easy to use interface and simple data entry.
Cons
Not very attractive layout, more could be done for this.
January 2020
nicolette from ppd
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2020
Monitoring use
See pros
Pros
For monitoring purposes, it is possible to see what documents are at site while not having to go to the sites, which saves travel costs. Also, I can upload documents myself, making sure the investigator site file is always up to date. This saves us all time and makes monitoring time on site much more efficient.
Cons
The system is rather slow sometimes also, the search functionality could be improved.
January 2020
Anna from LUMC
Company Size: 5,001-10,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
January 2020
Find my way
Pros
Everything is on one place, so centralised.
Cons
I had to find my way, ask a few times and now i know its easier
January 2020
Marleen from Isala
Company Size: 5,001-10,000 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
January 2020
Research Manager
Pros
You can adjust the CRF to your prevalences. Webbased, so you can use in anywhere.
Cons
No clear overview of all patients you entered to the system. Sometimes only the ones with the ticked boxes, this was very unclear for me at the beginning.
January 2020
MEnno from LUMC
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
January 2020
evaluation
good
Pros
user friendly good oversight of all items
Cons
lot of clicking not easy loading of documents
January 2020
Rosanne from Erasmus MC
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
3.0
Functionality
4.0
January 2020
Clear overview
Pros
The software facilitates the process of filing a research application for ethical review. Navigation is instinctive and the different tabs give a clear overview of the relevant information.
Cons
To me the meaning of the different status is not always clear, so sometimes I don't know wheter I should wait or fill out a further step.
January 2020
Marije from Prinses Máxima Centrum voor Kinderoncologie
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Customer support
4.0
Functionality
3.0
January 2020
Research Manager
Overall experience is good, sending documents to the EC is easier now.
Pros
It is easier to submit an protocol to the EC
Cons
Give every document a letter + number is very annoying..
January 2020
Lieke from Zuyderland
Company Size: 501-1,000 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
January 2020
Use in medical research
Pros
Easy to combine with excel or spss. You can export it to both programs
Cons
After figuring out how everything Works it is prettig easy
January 2020
Carlijn from Radboud UMC
Company Size: 10,000+ employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2020
Experience of a PHD student
Pros
The software is clear for users, when uploading documents for a study. It tells you multiple times to save your changes, this is a plus!
Cons
If something is not applicable for your study, you still have to fill something in. Which is not always correct.
January 2020
Linda from Zuyderland MC
Company Size: 10,000+ employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Just a great software!
Very handy to keep an overview, easy to use. Always can look back at you documents.
Pros
Very easy to use. Great lay out, so you can find your documents etc. easily.
Cons
Nothing I didn't like or would improve.
January 2020
Jorien from GSK
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Functionality
1.0
January 2020
used for EC submission
Pros
Easyness of uploading documents for EC review and receiving and answering questions
Cons
Printing/making exports is not possible for me
January 2020
Anne from NLR
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
January 2020
Convinient to use
Pros
Convinient to use, clean look, straightforward
Cons
No cons at this point, but I do not use it on a regular basis