--- title: "STARLIMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of STARLIMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if STARLIMS is a good fit for you!" source_url: "https://www.softwareadvice.com/clinical-trial-management/starlims-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Data Management Software](https://www.softwareadvice.com/data-management/) / [STARLIMS](https://www.softwareadvice.com/clinical-trial-management/starlims-profile/) / STARLIMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/clinical-trial-management/starlims-profile/) Reviews [Alternatives](https://www.softwareadvice.com/clinical-trial-management/starlims-profile/alternatives/) # STARLIMS User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 17 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 4.3/5 - Value for money: 4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 9 reviews (53%) - 4 stars: 6 reviews (35%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (6%) - 1 star: 1 reviews (6%) ## STARLIMS customer reviews Showing reviews 1-17 of 17 (page 1). ### Comprensive Suit for your Laboratory Needs - Overall rating: 4/5 - Reviewer: Dr Sampath K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Many manual process are removed , and all the results sent over email to all the stakeholders on specific shedulars . there mltiple alerts are used to inform the out of spec results like emails , SMS which are further helped for quick bussiness decissions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of configuration and installtion, all the combined features of Advanced analytics, Mobile , SDMS etc are very useful #### Cons Data entry featres can be better , after version 12 upgrade the performance need to be improved #### Reasons for choosing STARLIMS Price and overall features provided by starlims #### Reasons for switching to STARLIMS The proper software was missing , due to heavy customisation the upgrades did not happen .and the software started diminising in its performance --- ### Overall we are verny much satisfied and recommonded to all peer industry to use STARLIMS for QM. - Overall rating: 5/5 - Reviewer: Dilip T. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall we are very much satisfied with STARLIMS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliability and performance and various module cover overall work of Laboratory department. we also appreciate the Mr Wakeel and his team for providing quick and excellent support. #### Cons calibration module is not user friendly, need more modification. #### Reasons for choosing STARLIMS product feature, fit for purpose, Mr wakeel and his team skill set. #### Reasons for switching to STARLIMS because of support and features and performance issue --- ### A poor fit for analytical laboratories - Overall rating: 2/5 - Reviewer: Bill M. - Verified reviewer: Yes - Industry: Military - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered In its "stock" format, StarLims is not compatible with analytical laboratories who provide a data package as their product. Extensive customization is required for even the most basic LIMS functions such as looking up data based on sample ID number, tracking quality assurance sample results over time, presenting a plot of analytical results from a single sample location or single process over time, or generating backlog reports. The manipulation of information within the LIMS is extremely cumbersome and at times borders on the byzantine with multiple steps that are not part of typical analytical laboratory operations. The display screens themselves are poorly organized and not intuitively obvious when manual entry of information is required. We were required to use this system by others and have regretted it every day since. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Being web-based, it is compatible with companies which have ongoing operations at multiple locations. #### Cons The version we are currently using, QM12.3.2 did not allow data searches based on sample ID number. This is the MOST BASIC function of any laboratory data management system and should be an available option at the initial log-in page. We were required to program this feature in ourselves. Not having this fundamental feature, in a easily available location, starting with version 1 of the software tarnishes the entire product. #### Reasons for switching to STARLIMS The change was imposed on us by upper level management. --- ### Starlims is a very user-friendly laboratory management system. - Overall rating: 5/5 - Reviewer: qiliang j. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After the launch of STARLIMS system, our laboratory management is more convenient and simple, and the probability of errors is relatively low. However, professional personnel are required to maintain the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Starlims can support the laboratory management to be more compliant, reduce a large number of paper records, improve the efficiency of laboratory operations, and reduce the probability of laboratory data errors. #### Cons The search function of STARLIMS is not particularly useful, and data statistical analysis requires exporting Excel for data processing. --- ### STAR LIMS Integration with other system has helped to implements a world class LIMS in our laborator - Overall rating: 5/5 - Reviewer: Damodharan M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent experience with STARLIMS. Our laboratory is now completely paperless. Data Integrity breaches are eliminated. Helping in Regulatory and Customer audits in a big way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Liked most is the Integration with GMP Pro system , which has helped to trace the whole materials from material entry till release. Also integration with all quality control application softwares helped to fetch the data from all the instruments. #### Cons More data analytics dash board can be build. #### Reasons for choosing STARLIMS Integration solution and data management capabilities of STAR LIMS and the price --- ### STAR LIMS NOT recommended - Overall rating: 1/5 - Reviewer: Abdul K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Very bad #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Time wastage with star lims and money and manpower. #### Cons LIMS and Third party experience is very bad in term of services.Not upto the standard. Lot of problems in the software.NOT compliant to regulatory.Team is not experienced and knowledgeable. #### Reasons for choosing STARLIMS Because of brand name of Abbott. --- ### Powerful system - Overall rating: 5/5 - Reviewer: Clinton C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I enjoy the STARLIMS experience. The software is a powerful system that can run any laboratory in the world. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like about this software is the ability to track the chain of custody, data integrations, sample management, and the ability to integrate any instrument or module a user seems fit. #### Cons STARLIMS certainly has a learning curve to it. However, what I like least about the software is that some of the out of the box functions are not very user friendly. I feel that a LIMS system needs to be dummy proof. Should be a step by step process that leads you to the finish line. I have ran into an out of the box function that needs a user guided step by step process. --- ### Very pleased to have this system - Overall rating: 5/5 - Reviewer: Alexander C. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As CIO at the National Newborn Screening in Costa Rica, I can assure that Starlims Software is a really good system for labs, we've been using it since 2012 and so far it has been a perfect tool for our day by day activities, the samples process is more efficient and secure since we are using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can change it as you need, its secure and complex #### Cons sometimes the performance could be affected by some processes. --- ### Excellent Organizational Tool - Overall rating: 5/5 - Reviewer: Austin T. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we are still in the infancy stages of our STARLIMS roll out, but it definitely does seem promising. It makes scheduling between different groups much more manageable and concrete #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros The best thing about the STARLIMS software is that you can have an astronomical amount of information and it can be easily organized and accessed by multiple people. I also like the Alert system that pertains to specific equipment maintenance scheduling. #### Cons The software can feel a little bit clunky at times. This usually occurs if the user does not readily have access to view certain items. A quick email to the system administrator will usually take care of this , but it seems things would be easier with a more "global" permission setting. #### Reasons for choosing STARLIMS N/A #### Reasons for switching to STARLIMS Corporate Decision --- ### Steep Learning Curve, but Very Useful After That - Overall rating: 4/5 - Reviewer: Alexander V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is an effective sample management option, but training to use it is absolutely required. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 5/5 #### Pros It does everything we need it to, it has a lot of sample management features. Once you understand how to use it, it is a good software option #### Cons It is NOT intuitive at all, it is hard to figure out which button to press many times. There are menus that are hard to understand at first. --- ### Starlims positioned to be a long term operational solution. - Overall rating: 4/5 - Reviewer: Irene L. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered StarLIMS is a key product in our operations. System is used to capture day-to-day lab activities generated and completed, in addition to provide information to and capture tasks, data from a number of other systems within organization. The product used as an order, workflow, inventory management tool. The product offers a bit of a learning curve and detailed analysis required every time new functionality is deployed. That said our lab users found StarLIMS an incredible improvement over the application we used previously. In addition, StarLIMS offers consistency around UI and behavior. Due to customizable nature of the system we were able to fine tune schema and workflows in-use today to the needs of our users. We are grateful to StarLIMS for staffing our project with people like Marcial Pereira and Julio Duharte. Both are incredible, reliable professionals. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 --- ### I have seen much improvement over the years. - Overall rating: 4/5 - Reviewer: Cindy H. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I love the fact that everything related to a case can be stored together digitally. As of now, the Maryland State Police is continuing to mostly use the system for evidence tracking. We are slowly branching out to incorporate the analysis and report modules. The one thing that I think needs to be changed significantly is the inventory module. I have expressed concerns with this to Starlims personnel and I believe they have taken my idea into consideration. I think that it should be based on who has custody of evidence rather than the location that has been chosen. If an item of evidence is not assigned a storage location it will never get picked up during the inventory, thus leaving our Dept. vulnerable for misappropriation. Often times I painstakingly verify the location of evidence by using the examiner's "my work assignments" application. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### Update Software V9 to V10 - Overall rating: 5/5 - Reviewer: Harry P. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered Excelent response by Fernando Kume and Marielyz. The new system is very easy and fast engine. The new process about package (import and export) to repair forms, process or formulas is great!!! The users (35 concurrent) are happy with the new system. Thanks #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### User Friendly data management software - Overall rating: 4/5 - Reviewer: Carlos T. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered The system is a very useful software for our site. We have many module integrated with plan process. We can retrieve data, evaluated and take decision using the system in real time. Instrument integration is very easy to configure. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### It is a very complete system. It allows you to have all the information organized in the laboratory - Overall rating: 4/5 - Reviewer: Fernando M. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with the quality of people and attention when we are provided with technical support. STARLIMS staff is always ready to help and solve all problems that occur daily. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 --- ### Goos Software. Easy to use and to program - Overall rating: 5/5 - Reviewer: Pablo V. - Product usage: Used unspecified for unspecified - Reviewed: June 2015 - Review source details: This review was submitted organically. No incentive was offered We are using this product since 2008. No issues with the installation and since them few problems. All were solved quick and with good results #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Lab system - Overall rating: 5/5 - Reviewer: Florencia R. - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The instrument interface is the best part, really useful. I can use for any kind of instrument #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The Management of the system. Everyone can use it, no problem at all. #### Cons I think that the software have no cons. --- STARLIMS Reviews, Pros and Cons - 2026 Software Advice