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CaptionHub vs Microsoft 365

CaptionHub vs Microsoft 365

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Overall Rating
4.5 (22)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.6 / 5
4.3 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
September 16, 2024
November 26, 2024
Pros/Cons
  • Pros

  • I think the transcription and translation abilities on caption hub are great and it's a great software to have a subscription to.
  • What I loved about this application is its ease of use and the help with work-related things through translation.
  • CaptionHub is more affordable than other subtitling agencies and allows my company to use our own linguists which is very nice.
  • Cons

  • The transcription has trouble with grammar, guessing where sentences start and end can be troublesome.
  • Accuracy of auto transcribing can be enhanced. Inability to insert multiple videos in the timeline.
  • I would delete the captions and the screen keeps a tiny black rectangle, so I had to manually deleted a majority of the captions. There was no way to delete them in bulk, it was very time consuming.
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  • Pros

  • I like the most about this software are the convenience at accessible of the software. I really love this software because it makes my report understandable.
  • Ease of implementation and giving access to our employees without any complications. The features and benefits are amazing.
  • Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.
  • Cons

  • Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.
  • The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.
  • It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
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Pricing Range
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$
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$
$
$
$
$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos