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CaptionHub vs Slack

CaptionHub vs Slack

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Overall Rating
4.5 (22)
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.6 / 5
4.4 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
September 16, 2024
November 24, 2024
Pros/Cons
  • Pros

  • I think the transcription and translation abilities on caption hub are great and it's a great software to have a subscription to.
  • What I loved about this application is its ease of use and the help with work-related things through translation.
  • CaptionHub is more affordable than other subtitling agencies and allows my company to use our own linguists which is very nice.
  • Cons

  • The transcription has trouble with grammar, guessing where sentences start and end can be troublesome.
  • Accuracy of auto transcribing can be enhanced. Inability to insert multiple videos in the timeline.
  • I would delete the captions and the screen keeps a tiny black rectangle, so I had to manually deleted a majority of the captions. There was no way to delete them in bulk, it was very time consuming.
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  • Pros

  • Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.
  • A very good tool for effective communication with the different teams, leading to better performance and control over schedules and communication with agents who work from home.
  • What i like the most in this software is good in making estimating report of a project. This is so nice and help me so much all the time.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
  • From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos