Otter

RATING:

4.52

(60)

About Otter

Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dro...
Otter agenda
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Otter Reviews

Overall Rating

4.52

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 60 reviews

Mariah

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2022

A great option for quick video transcription

User Profile

Zaiba

Verified reviewer

Company size: 201-500 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2021

One of the Best Transcription Softwares

One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book.

Pros

1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings.

Cons

1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.

User Profile

Jennifer

Verified reviewer

Company size: 1 employee

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

May 2022

Otter Helps Me Keep Track of Meeting Chaos

Using Otter for recording and transcriptions of online meetings has made my workload a little smaller and made it easier for me to be fully there when I am leading the meeting, instead of having to worry about running the meeting and taking notes, I can focus on the discussions happening in the moment.

Pros

I love that instead of having to rely on handwritten notes through out a meeting I can actually focus on what is happening, knowing that I will have both a recording of the meeting and a transcription to use for the after-meeting minutes.

Cons

The 30-minute recording upload limit is a bummer but I can work around it. I do wish I could use the allotted time each month in whatever amount I needed.

Reasons for choosing Otter

Otter was recommended to me by a mentor, and it has free option that, so far, is sufficient for me. The paid versions are also quite reasonable, should I need to upgrade in the future.

Joy

Company size: 1 employee

Industry: Events Services

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

January 2023

Great product for reviewing meeting info

It's been outstanding as in meetings it's sometimes hard to get all the information needed.

Pros

I like the option for both text and voice for review. It has been very easy to navigate through the notes and helps with reporting.

Cons

There haven't been any cons to the software. Nothing at this point that I can say I dislike. It's a click of a button and your ready to go.

Brian

Company size: 1 employee

Industry: Internet

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

June 2022

Just An Otter Speech-to-Text Tool

It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.

Pros

It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.

Cons

For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.

Reasons for choosing Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech.

Reasons for switching to Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech.

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