--- title: "YouTube Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of YouTube. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if YouTube is a good fit for you!" source_url: "https://www.softwareadvice.com/closed-captioning/youtube-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Video Hosting Software](https://www.softwareadvice.com/video-hosting/) / [YouTube](https://www.softwareadvice.com/closed-captioning/youtube-profile/) / YouTube Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/closed-captioning/youtube-profile/) Reviews [Alternatives](https://www.softwareadvice.com/closed-captioning/youtube-profile/alternatives/) # YouTube User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 951 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.2/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 747 reviews (79%) - 4 stars: 166 reviews (17%) - 3 stars: 34 reviews (4%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - I appreciate most is the incredible richness of available content, I can find detailed tutorials to fix almost anything or follow complete courses on a variety of topics. - The platform also supports a wide range of creators and formats, from short clips to long-form educational and entertainment content, making it highly versatile for different user needs. - I enjoy the high video quality, personalized recommendations, and features like playlists, live streaming, and shorts. ### Most mentioned cons - Ads they add a lot of add in the past i was 1 ad per 4 videos now you have to watch 3 ads between two videos and that's not good for me - It now includes a lot of adverting and sometimes you must skip a lot of adv during a video, this can be frustrating. - Recommendations are built to keep you watching, and opening it to check one thing can cost twenty minutes you did not decide to spend. ## YouTube customer reviews Showing reviews 1-25 of 951 (page 1). ### The Ultimate Platform - Overall rating: 4/5 - Reviewer: Sadaf K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall my experience with YouTube has been very good. It has become one of the apps I use the most because it is useful for learning, staying informed, and entertainment. Other than the ads on the free version, I would still recommend it because there is content for almost everyone, every age. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros For Myself, I really like the thing that Youtube covers all kind of contents. Also, its easy access to all the contents. Most of the confusing topics from study, day to day activities are getting easier due to vast contents. Youtube premium is good as value. As it gives you access to whole bunch of extra features like no ads, music platform. Videos are mostly so smooth and good qualities, I like the options to choose the video quality which saves a genorous amount of data. #### Cons Ads, I would say the ads are pretty annoying sometime. Specially when you're forced to watched two/three ads in between a important video. --- ### YouTube Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered In overall YouTube is best tool for creators like me since it is easy to use and doesn't charge fee to post your contact,I can say YouTube is excellent 👌 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros YouTube is very easy to use for both creators and viewers due their features of text overlay and also keep viewers interaction #### Cons To be honest I have not find any problem while navigating through the software,but Incase I ever find I raise a suggestion #### Reasons for switching to YouTube There was some missing features and some limitations --- ### Youtube reveiw - Overall rating: 5/5 - Reviewer: Megan M. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What i like the most about youtube is i can listen music or watch a video on how to do something new #### Cons What i don't like about youtube is adds and having to pay for premium or how it always ask if i want to do premium --- ### Great, but limited. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros As a content creator, putting your stuff out their on YouTube is incredibly easy and it's great for hosting content that can be integrated into my other websites and portals. #### Cons I don't like that the rating system is too hidden from user view, and I also wish that shorts weren't pushed so much because that isn't what serious creators are interested in making. --- ### Easy to use in 2026 - Overall rating: 5/5 - Reviewer: Hamza B. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered In video quality and suggestions video i will give that a 10/10 and about ads not good but i love youtube because it easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use clear background and mostly the content quality i love when i watch a video game lole fortnite and they give more videos about fortnite without searching #### Cons Ads they add a lot of add in the past i was 1 ad per 4 videos now you have to watch 3 ads between two videos and that's not good for me --- ### Too Many Ads - Overall rating: 3/5 - Reviewer: Valery C. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It has a variety of content for you to enjoy and has very good quality depending on the uploaded version. Very easy to navigate as well. #### Cons A lot of ads. There are ads in nearly every corner with newly integrated ones within the video you are watching and it becomes a serious problem. --- ### Efficiency in video tutorials - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was been an excellent experience. Most of the time I can find a video to help me solve a problem with great efficiency and ease which saves me a lot of important time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most is how informative the videos are and the quality of some of the videos that I find to help solve issues and problems for me that occur in work #### Cons Sometimes I find it hard to find specific videos on a specific topic or problem that I may find in work. But apart from this I find YouTube to be an excellent professional tool --- ### Great for hosting video - Overall rating: 5/5 - Reviewer: Trey R. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for money. Simple and easy to use. Being able to upload content to share with customers and clients is great. Being able to find our business and services through here is awesome. #### Cons The amount of ads that are played on the free version when watching is a bit ridiculous. Watching clips and videos should not require 10 ads. --- ### Learn, study and make money with it - Overall rating: 5/5 - Reviewer: Riccardo B. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Incredible platform for video makers and also for everyone who wants to learn almost every topic. If you're good at it, you can make a lot of money. It works great in every device and it's super easy to use. #### Cons It now includes a lot of adverting and sometimes you must skip a lot of adv during a video, this can be frustrating. --- ### Easy to use with unmatched reach - Overall rating: 5/5 - Reviewer: Parsa G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros What I like most is the reach and ease of use. Uploading, hosting, and sharing video is simple, playback quality is generally strong, and the platform makes it easy to get content in front of a very large audience. #### Cons What I like least is the ad experience and some of the clutter around the platform. At times, ads can feel excessive, and it can be harder than it should be to keep the viewing experience clean and focused. --- ### Awesome YouTube - Overall rating: 5/5 - Reviewer: Reagan H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I love YouTube and I have always had positive experiences using it. You can watch all kinds of videos from fun, to serious, informational, etc. I have been watching YouTube since I was a kid, and I will always be a user of it! I think it is also easy to upload your own YouTube videos as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that you can search anything you want and be able to find any kind of video you want. I think it has great customer support, great value for your money, and it is great for social sharing as well! Super easy to use and navigate, and I love all of the different features! There are many ads, however. #### Cons The only thing that I dislike about YouTube is the advertisements, but I understand why they are there, and you are usually able to skip them pretty quickly. I do not like the long, unskipable ads, though, and I am sad that they patched the way to get around watching ads. --- ### YouTube review - Overall rating: 5/5 - Reviewer: Umar F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered YouTube has been a big part of my daily routine — whether I’m looking for entertainment, tutorials, or just background music. It’s my go-to platform for learning new skills, especially with tech and DIY videos that are easier to follow than reading articles. The algorithm usually recommends what I like, but sometimes it leads me down rabbit holes that waste time. I enjoy the variety, but I do wish there were fewer ads. Overall, it’s a powerful, free resource — as long as you use it wisely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 1. Free to Use Anyone can watch videos, upload content, and create a channel without paying. 2. Massive Audience Reach Over 2 billion logged-in users monthly – ideal for creators, businesses, and influencers. 3. Monetization Options Creators can earn money through ads, memberships, Super Chats, and merchandise shelves. 4. Educational Content From DIYs to university lectures – a huge library of learning material. 5. Entertainment Variety Movies, vlogs, music, gaming, podcasts – all types of entertainment in one place. 6. Community and Engagement Likes, comments, polls, and livestreams allow for interaction and feedback. 7. Searchable and Shareable Easily find content and share it across platforms. #### Cons 1. Ad Overload Free content often comes with multiple or unskippable ads. 2. Algorithm Pressure Creators must constantly produce engaging content or risk losing visibility. 3. Copyright Strikes Strict policies can lead to video takedowns or channel demonetization. 4. Misinformation Not all content is reliable—misleading videos can spread quickly. 5. Mental Health Impact Negative comments, comparison, and burnout can affect creators and viewers alike. 6. Addictive Nature Endless scrolling and recommendations can waste time or disrupt productivity. --- ### A Creative and Profitable Video Tool - Overall rating: 5/5 - Reviewer: Maragaret L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been positive. I have used YouTube for over ten years for myself and my clients when I promoted books for authors. 2026 promises to be a great year for creators. I intend to take my channels to the next level this year. It's easy to be a creator, as long as specific user details are followed. I also like that videos can be easily shared from YouTube on websites and other platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to be a creator, using my video skills. Creating YouTube Channels helps me to enhance my art and my desire to create helpful information. #### Cons Getting strikes for using specific words that are appropriate to describe specific content. Many YouTube Creatives have run into this problem. --- ### YouTube:My Go-To Platform for Learning and Entertainment - Overall rating: 5/5 - Reviewer: Alessandra M. - Verified reviewer: Yes - Industry: Music - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered YouTube has allowed me to acquire many practical skills without having to pay for expensive courses, and it has genuinely enriched my general knowledge while giving me well-deserved relaxing moments after a long day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using YouTube for over ten years, and it's probably the app I open most often on my phone to relax or learn something new.what I appreciate most is the incredible richness of available content, I can find detailed tutorials to fix almost anything or follow complete courses on a variety of topics. Video quality is generally excellent and customization options, like playback speed or automatic subtitles, are very useful to me. #### Cons I find that ads have become increasingly numerous and intrusive over the years, which can really ruin the experience if I don't have a premium subscription. I also regret that the algorithm sometimes pushes me toward polarizing content to capture my attention longer. --- ### YouTube is a Daily Staple, and nothing really competes - Overall rating: 5/5 - Reviewer: Breanna G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I am a daily user and have paid for premium since it came out, and I think it's worth it. I use it for background music, tutorials, uploading, sharing, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's free. It's mostly easy to use. It hosts videos effectively and makes them easy to share. There's quite a few handy features like branding and automatic fill-in. Video quality is customizable. I also use youtube every day for its content, for learning, music, etc. #### Cons I've not needed customer support but I've heard from other users mixed reviews. I dislike ads, and so I pay for premium. --- ### Beautiful YouTube - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent performance! My experience on YouTube has been amazing. It works so well for me with a lot of beautiful features eg. Quality setting,connect to TV , background play etc . I always use it regularly everyday because it is educative, relaxing, entertaining. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like as YouTube has video quality setting,which makes it so smooth to watch. I like as YouTube is very easy to use . It makes content creating so easy efficient. I really like their customer support team because they are very helpful and easy to get in touch with. YouTube makes video hosting super easy. #### Cons One of the issues about YouTube is that it uses to have too much of ads , even though purchasing premium may solve this. --- ### YouTube is replacing TV in the modern era! - Overall rating: 5/5 - Reviewer: Hannah K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AMAZING platform for video sharing, viewing, hosting... Has a wide variety of educational and entertaining content. Very easy interface with a fine tuned recommendation algorithm. YouTube is essentially for the modern business and internet-using individual. #### Cons As a viewer, the algorithm is amazing. But as a creator, it can often favour repetitive and shocking content. --- ### YouTube. An absolutely essential part of the Internet we CAN'T do without. - Overall rating: 5/5 - Reviewer: Joe Felix R. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Starting on October 30th 2008, I became a content creator. As a content creator, I began to upload a wide variety of content revolving around Gaming, Voice acting, Music playing, Cosplay, Conventions, Live Action Skits, and so much more. At the time of writing this, it's 10/2/2025. I'm still going strong as a YouTuber. YouTube has given me the freedom to express myself through the art of my videos for the world to see. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros YouTube is an endless world of entertainment for anyone to enjoy free of charge. Provided you have internet connection of course. If there's a certain Genre than interests you, you can find videos about it on YouTube. If you become a content creator that uploads videos, you'll gain subscribers, fame, and maybe even money. #### Cons Speaking as a Content creator since October 30th 2008, it can be very difficult to get your content noticed on YouTube. Most smaller content creators have to upload stuff that is in line with the algorithm if they want a chance at getting noticed. To become big on YouTube enough to make a living, it's luck based. --- ### YouTube is Awesome! - Overall rating: 5/5 - Reviewer: Ruth D. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I love it! Great for building a following by providing users with Channels and allowing subscribers to get updates! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros YouTube’s content is amazing! So many videos on so many topics! It’s an awesome resource for how to, do it yourself, entertainment, history, food demonstrations, interviews and many more! #### Cons That you can’t upload only audio to a still frame. I had to use another software to be able to upload on YouTube. --- ### Amazing platform for both viewers and creators - Overall rating: 4/5 - Reviewer: Swagat G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have used Youtube as a viewer and as a creator for years now. From both the perspectives I have had a great experience overall so far. Hoping to see new features from Youtube in the future. #### Cons I just wished as a viewer that they stop showing a lot of ads (mostly non-skipable ads). It becomes frustrating some times. The other thing I like least about Youtube is that you have to purchase their membership for you to be able to download videos. That's so funny!! --- ### Your business needs YouTube - Overall rating: 5/5 - Reviewer: Demi M. - Verified reviewer: Yes - Industry: Computer Games - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Where people learn and show up what they can do. Also, Youtube is so far the best platform to build a commmunity of real fans. #### Cons The content rules on YouTube are very strict. Without a real strategy and quality content, you will stay hidden for a long time. --- ### My great experience on Youtube - Overall rating: 5/5 - Reviewer: Donald A. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered YouTube is one of the best video streaming platforms. It works excellently since I have been using it. It has good quality videos with so many awesome features . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - YouTube possesses so many beautiful features - It has great video quality - It is excellent in content management - it is very easy to use - It has incredible video hosting - They have one of the best customer service - Availability of background play - Great value for money #### Cons - Bugs issues - Too much of irrelevant ads - Copyright problems - Demonetization problems - Bringing down of content without proper investigation --- ### YouTube my favorite streaming app - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Youtube has been a wonderful video streaming app . It produces high quality videos. I always enjoy its "Link with TV " option. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - It is very easy to use - Customer support are helpful - It posseses good quality videos - Incredible video hosting - Its amazing features eg. "Link with TV" background play etc - Good value for money - seamless contents #### Cons - It consumes high data - Too much of ads - Too much of bugs - demonetization risk -content moderation issues --- ### My experience on YouTube - Overall rating: 5/5 - Reviewer: Joe A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My experience on YouTube has been a good one. YouTube has been my favorite streaming platform. It has so many user friendly features. I enjoyed spending my time on YouTube ! . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Its background play feature - It is totally free - Quality videos - Its wide selection of content - Its “ Link to Smart TV “option #### Cons - Risk of misinformation - Too many ads some of the time - Copyright - Inappropriate contents - It can be addictive --- ### Great Resource - Overall rating: 5/5 - Reviewer: Rylie P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, YouTube has been a great resource for my institution. There is a wide variety of videos to watch that are informative, helpful, and great for education. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros YouTube is a great resource for schools. The video quality is great, it is easy to use, there are a variety of features, and the value for money is great. #### Cons I least like the amount of ads. I also do not like the constant push to upgrade to the premium version. ## More reviews [Next reviews](https://www.softwareadvice.com/closed-captioning/youtube-profile/reviews/?page=2) --- YouTube Reviews, Pros and Cons - 2026 Software Advice