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> Reviews of Acefone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Acefone is a good fit for you!

Source: https://www.softwareadvice.com/cloud-communication/acefone-profile/reviews

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Acefone Reviews

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[Overview](https://www.softwareadvice.com/cloud-communication/acefone-profile/)

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# Acefone Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(110)

4

(14)

3

(2)

2

(0)

1

(9)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.6

Value for money

4.6

Functionality

4.6

* * *

### Pros

"I just started Acefone but the customer support by \[sensitive content hidden\] and his technical skill and professionalism gave me confidence to be ease with Acefone."

"He was very knowledgeable and efficient with his delivery and explanation of the services that Acefone would provide for our business."

"I wanted to use this VOIP service for my domestic setup when I transferred my copper land-line to Full fibre."

### Cons

"Extremely poor service, I have used thier service for 20 days along with thier another company called TheRealPBX, the call drops very frequently, and they might be transferring those calls illegally to somewhere else, when I submitted the tickets rergarding breaking voice and call issues, along with recording all they will do is, do a ping test to one of thier voip servers and would do a test call every time. but the issue is, they use thier own DID for Test call, which is from vonage while they provide a third party Toll free number when you opt for thier service, and as they are hosted probably, in the same servers, the issue wont show up, no matter how many recordings you send, they will ignore it and ask to send them again, and again will keep repeating Ping test and test call, while marking the ticket resolved just by test call."

"Don't buy acefone, After paying them they don't care, take 5-7 days to do just onboarding, never inform any updates, costlier than tata tele services."

"I am trying to cancel my plan but some mysterious department has to do it but i can never get them on the phone."

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Acefone Reviews, Pros and Cons - 2026 Software Advice