Channelize.io vs JivoChat

RATING:

4.9

(22)

Channelize.io has 22 reviews and a rating of 4.86 / 5 stars vs JivoChat which has 102 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (22)
4.6 (102)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 7, 2023
December 26, 2023
Pros/Cons
  • Pros

  • Channelize is the best by far solution for networking that I have ever seen.
  • Very small and intuitive software. Simple to use and the clients is very happy.
  • Cons

  • We used CometChat previously and they only charge a one time fee with no subscription.
  • The monthly charge seems high and I'm worried what will happen when my platform reaches a million users and how much it will cost.
Read all user reviews
  • Pros

  • It have multiple channel integration like WhatsApp, sms, messenger and more which is great.
  • I like most about JivoChat is that its easy to use.
  • Cons

  • How often the chat pops up for the customer, some customer might get frustrated and leave the website.
  • Slow and at the end I don't understand what the problem is.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos