# Textedly vs Twilio - 2026 Comparison - Software Advice

> Textedly vs Twilio - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/cloud-communication/textedly-profile/vs/twilio

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Textedly vs Twilio

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Updated June 11, 2026

# Textedly vs. Twilio: 2026 Comparison

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Updated June 11, 2026

# Textedly vs. Twilio: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/cloud-communication/textedly-profile/)

[Textedly](https://www.softwareadvice.com/cloud-communication/textedly-profile/)

4.5

[(351)](https://www.softwareadvice.com/cloud-communication/textedly-profile/reviews/)

Starting Price

$49.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Message Text

Who uses Textedly

Based on 351 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (15%), Public, Non-profit, & Religious Organizations (11%) and Professional Services (10%)
-   Top use cases: SMS Marketing (7%), Marketing (3%) and Mobile Marketing (2%)

81% of users recommend this product

[](https://www.softwareadvice.com/voip/twilio-profile/)

[Twilio](https://www.softwareadvice.com/voip/twilio-profile/)

4.4

[(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   Integration
-   Mass messaging

Cons:

-   Pricing
-   Customer support response time

Who uses Twilio

Based on 504 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (38%)
-   Top use cases: SMS Marketing (34%), Marketing (11%) and VoIP (10%)

72% of users recommend this product

[](https://www.softwareadvice.com/cloud-communication/textedly-profile/)

Textedly

4.5

[(351)](https://www.softwareadvice.com/cloud-communication/textedly-profile/reviews/)

[](https://www.softwareadvice.com/voip/twilio-profile/)

Twilio

4.4

[(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 351 reviews

Ease of use

4.5

Value for money

4.5

Customer support

4.4

Functionality

4.4

4.4

Based on 504 reviews

Ease of use

4.1

Value for money

4.2

Customer support

4.0

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 855 reviews from Telephony

* * *

2-Way Messaging

3.7

Contact Management

3.3

Message Personalization

4.1

Mobile Coupons

N/A

Reporting/Analytics

N/A

Scheduled Messaging

N/A

2-Way Messaging

4.2

Contact Management

4.0

Message Personalization

4.4

Mobile Coupons

1.0

Reporting/Analytics

4.2

Scheduled Messaging

4.4

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

ClickUpNot enough reviews

](https://www.softwareadvice.com/project-management/clickup-profile/)[

TypeformNot enough reviews

](https://www.softwareadvice.com/hr/typeform-profile/)

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Zoho CRMIntegration rated 5.0 from 20 reviews

](https://www.softwareadvice.com/crm/zoho-crm-profile/)[

FreshdeskNot enough reviews

](https://www.softwareadvice.com/crm/freshdesk-profile/)

## Reviews

* * *

RK

Regina K.CeoInternet, Self-Employed

"It was fun and exciting to be able to send bulk text messages to customers all at one time."

Mar 7, 2025

ZM

Zuen Kay M.TCReal Estate, 2-10 employees

"Not ideal for: Those who need a full CRM or email marketing suite."

Mar 13, 2025

SD

Suzanne D.Partnership Performance ManagerInsurance, 201-500 employees

"Excellent Telephony system providing outbound priority disciplines to meet business needs and customer contact."

Jun 10, 2026

VR

Verified ReviewerCTOSports, 11-50 employees

"The biggest issue is the support model: even when paying for support, incidents are not properly resolved and there is little accountability or feedback."

Feb 5, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Project Broadcast vs Textedly](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/vs/textedly/)[HubSpot Marketing Hub vs Textedly](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/156367-textedly/)[SlickText vs Twilio](https://www.softwareadvice.com/sms-survey/slicktext-profile/vs/twilio/)[EZ Texting vs Twilio](https://www.softwareadvice.com/sms-survey/ez-texting-profile/vs/twilio/)

Textedly vs Twilio - 2026 Comparison - Software Advice