AWS CloudFormation vs New Relic

RATING:

4.5

(59)

AWS CloudFormation has 59 reviews and a rating of 4.53 / 5 stars vs New Relic which has 178 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (59)
4.5 (178)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 16, 2024
May 28, 2024
Pros/Cons
  • Pros

  • Its integration with Amazon's CDK expands the possibilities by enabling infrastructure-as-code in multiple languages.
  • It is very easy to use for new users and it's very easy to explain for the freshers.
  • Cons

  • More complicated deployments will require tools such as Terraform + Ansible, since it's hard to bake all the software installation commands inside UserData.
  • Many times the CloudFormation deployment fails after trying for a long time, which is frustrating. Also, the error messages are not easy to understand.
Read all user reviews
  • Pros

  • I really love the interface, it's easy and powerful at the same time. You have everything you need.
  • During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.
  • Cons

  • The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.
  • The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos