CenturyLink Software

About CenturyLink

CenturyLink is an Infrastructure-as-a-Service (IaaS) solution designed to assist businesses with cloud computing, server access and control, task scheduling, data backup, disaster recovery and more. Professionals can utilize the platform to maintain compliance with various industry regulations such as Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI DSS) and ISO27001. Key features of CenturyLink include patch management, load balancing, alerts, IPsec VPN and data transfer. It lets users create cloud servers by combining various operating systems, CPU and memory or storage levels, set up alerts about utilization spikes and schedule/automate server maintenance tasks. Additionally, it helps administrators s...

CenturyLink Pricing

CenturyLink offers a free trial with paid plans spanning across monthly subscription and hourly usage. Details include: Virtual CPU - 2 Ghz+ Processor (up to 16 CPU) – $0.009 hourly or $6.48 per month Virtual RAM - 1GB (up to 128GB) - $0.0135 hourly or $9.72 per month Block Storage - $0.000167 hourly or $0.12 per month

Starting price: 

$0.12 per month

Free trial: 

Available

Free version: 

Not Available

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CenturyLink control panel

CenturyLink User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3

Customer support

3

Functionality

3.5

Showing 6 reviews

Bertis

Company size: 501-1,000 employees

Industry: Outsourcing/Offshoring

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

Centurylink

Overall is fine

Pros

The variety of the deals and plans for internet services.

Cons

The onsite tech visits. They are not formal and lack professionalism.

Christopher

Company size: 1 employee

Industry: Arts and Crafts

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

CenturyLink Review

I have nice affordable use of CenturyLink also with some issues like the other software

Pros

The most impaction feature is the security and have a lot of good functions for all the companies or users

Cons

The load balance is sometimes difficult to understand the app development have to make a chart with references or meaning

Reasons for choosing CenturyLink

It was recommended for.other user

Daryl

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

May 2022

It worked while we had it. I would explore other options

Pros

it worked well while i had it. liked the ease of use

Cons

Customer support is difficult. It was hard to get ahold of somebody when something went down.

Yoyo

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2021

Century Link is better than Xfinity in terms of pricing but that's about it

Decent, better than competitors but could be better and have more consistent Wifi speeds.

Pros

CenturyLink has no contract unlike Xfinity which is 12 month contract. And it also has 940 mbps down and up.

Cons

Wifi speeds is about 50mbps by default. If you plug in ethernet you can get to 940 Mbps. But from asking around, it seems like everyone is hard stuck to around 50mbps via Wifi no matter what. It could be the free modem they provided is just bad.

Reasons for choosing CenturyLink

Chose over Comcast Xfinity's "gigabit" because Xfinity only has 20 mbps up and it's super hidden. Xfinity has all these gotchas and that CenturyLink simply doesn't have. Comcast Xfinity has too much gotchas.

Mike

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

May 2021

Niche markets for high priced services

I have been working with CenturyLink or part of it for 20 years. It was originally Qwest and CenturyTel, and Qwest has always had billing issues. It seems the merger brought out the worst in both companies. Their customer support is non-existent, if you ever do need support get ready to spend a day on hold and being disconnected many times until you finally end up with someone who may be able to help, and then you will get disconnected again an lose all hope, I think it's their model. I often just ignore issues until they are critical because I don't have the time or patience to sit on the phone for hours. And this part kills me, no matter what number you press, what you say, who you say it to, as a business you will ALWAYS 100% of the time end up in the home call center every time you call. I have entered in our account number, said "BUSINESS" very clearly, and every time I end up in the home queue and then someone asks me every single question I just answered on the automated system.

Pros

They have an amazing service tech named [SENSITIVE CONTENT HIDDEN] who is the only one I ever call because he's the only one who gets things done. Phone service seems to work most of the time, just pray you never need tech support.

Cons

It's outrageously expensive in small markets, and they are often the only game in town so they can name their own price. We have small locations with 1-2 staff where we pay more for service than larger 30-40 people offices simply because they have cornered the market and there is no competition. They also often make you bundle to "save" buying services we never use.

Reasons for choosing CenturyLink

Only service available, whenever we can we are moving away from Clink.

Natsumi

Company size: 1 employee

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

July 2021

Reasonable price

Overall, it is good enough to continue using it. Price is reasonable and I like it.

Pros

This software is widely used. I have been using it for more than 5 years. It is okay. I don't necessary love it.

Cons

I experience some connection issues time to time. I would like to be more stability with this software system.