We are overall very happy with the Multapplied. It has opens up a whole new market for recurring income as well as security. It is an excellent investment.

Since investing the Multapplied SD-WAN platform we are now able to offer a competitive service to our clients without having them be locked into a specific hardware or telco platform. We can affordably offer carrier redundancy and availability using low cost commodity internet. They appreciate the savings and we appreciate the solid uptime. Technical support is excellent.

A few minor features are missing that I would think should already be implemented. However, they have been acknowledged and will be included in the upcoming release. We are overall very happy with the product.

In Australia there has been massive attrition for ISP revenues with the introduction of fast speed/low-cost services due to the government National Broadband Network infrastructure nearing completion. The NBN is unreliable at the best of times, and it has hurt all ISP's bottom line. We are able to bundle the NBN with our SD-WAN and other data products to deliver a business-grade solution to our customers whilst maintaining decent revenues.

Multapplied has a fantastic software package that is feature-rich and comes at a low cost relative to other SD-WAN products. I researched a lot of other products before selecting Multapplied for our company. No one else could compete with their feature set and price of deployment.

It would be great if the end-point software integrated feautures that you commonly see in routers/edge devices. Customers are used to 1 edge-device connecting to the rest of their equipment. This product can use the edge-device in this manner, however, it is impracticle and often does not have the features required to do this.

Analytics is great. Performance and engineering in the packet level. Does what it says on the tin.

Complicated, and poor documentation. Struggles with high bandwidth links without customized solutions. Does not support standard vrrp technology for Easy HA solutions.

Clients are very happy with the product. Solving multi-office connectivity issues is now a breeze. Setting up private wan is an simple as clicking add to private wan! done! Cost-wise, very cost effective compared to other solutions.

Simple to use and fits perfectly into existing network environments.

Not really a con, IPv6 support is still being improved.

We are very happy with Multapplied. The team behind the solution is always helpful and supports us in many ways.

The software works in bonding at the packet level. This gives advantages over other solutions. The development is a permanent improvement of a software whose origins date back to 2012. Therefore, the platform is very stable and reliable.

You need powerful hardware for a CPE or aggregator. This is the disadvantage of packet-based technology. Nevertheless, the advantages outweigh the disadvantages.

Experience has been great, support team is first class and very responsive. Product works well and enables us to build networks where otherwise not possible.

ability to create high speed single file transfer. IE 4x 6Mbit adsl in rural site = 24Mbit download on single file transfer

there is some overhead that needs to be calculated based on link latency.

Our business is built upon the Multapplied SD-WAN platform. We offer their SD-WAN to our clients and we often receive feedback about how easy the process is to get it installed and setup.

The ease of install and the quick response from the support team.

Prefer more analytics but the graphing they do have is very good.

Good

Easy to deploy Easy to design Very Good support

Pricing per Leg instead of per client Pricing expansive If a partner ask for a new feature to add , they never integrate it even after years No solution for residential Bonding clients (Hybrid WAN dsl/LTE)

Multapplied was one of the first fully featured SD-WAN providers. They have a well rounded go to market approach.

Stability and support. Some aspects are not carrier grade, including round the clock support

Ease of deployment and management. Useful initial setup tools and useful ongoing monitoring system.

Lack of standardized hardware recommendations

The team at Multapplied has been a pleasure to work with and we're glad we chose them as our SDWAN partner.

Multapplied allowed us to develop an SD-WAN solution to offer to our customers that also allowed to operate as the provider of the service, rather than a reseller. It has versatility that we needed in order for us to pursue the path we wanted to take with this offering. It also helped that from a cost perspective that it gave of us a competitive advantage over many others in the marketplace.

If there is any drawback to the platform, it is that the firewall component is not as advanced as some of the others out there. Multapplied tells us this on the roadmap for the future and we're looking forward to that.

Very Good

Easy to use it, We have no issues running it

We did not find any issues so far on it while using it

easy to monitor, track the performance and status

missing some advanced firewall features