Site24x7 vs WebTitan
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
September 20, 2024
September 10, 2024
Pros/Cons
Pros
- The ability to add in extras such as services and application monitoring on top is great.
- Site24x7 is very easy to use, excellent Customer Success outreach to assist in solution evaluation and configuration.
- Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
Cons
- Connectivity to the cloud is somehow restricted for government agencies in Saudi Arabia.
- UI seems overloaded, sometimes user can get confused where to go.
- There are almost to many things you can monitor. The licensing pricing model can be hard to understand also.
Pros
- The people at WebTitan were fantastic in getting thier product up and running and making sure that it did the job it was supposed to. Follow up were great and much apprecitaed.
- Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well.
- Pricing is competitive with other web filtering technologies we have deployed in the past. Active Directory integration is a great feature and helps you identify user behavior.
Cons
- I'm missing an addon for Chromebooks. With that we could get user information from Chromebooks.
- We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be.
- The licence key being on the config.ini which also managed dns forwarders and bypass ip is difficult to manage once the product it out.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
