Site24x7 vs Zabbix
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.5 / 5
4.2 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
September 20, 2024
May 19, 2024
Pros/Cons
Pros
- The ability to add in extras such as services and application monitoring on top is great.
- Site24x7 is very easy to use, excellent Customer Success outreach to assist in solution evaluation and configuration.
- Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
Cons
- Connectivity to the cloud is somehow restricted for government agencies in Saudi Arabia.
- UI seems overloaded, sometimes user can get confused where to go.
- There are almost to many things you can monitor. The licensing pricing model can be hard to understand also.
Pros
- I love the aspect of scalability in Zabbix. Zabbix is highly scalable and monitor thousands of servers, devices, and applications from a single instance making its performance outstanding.
- The reporting function is excellent with beautiful graphics that show you what you need to know. There are more than enough options for notifications with email, SMS, Teams to mention a few.
- Easy deployment, good documentation, good user interface and great features.
Cons
- The problem detection and metric collection display should be configurable for each user view.
- It's a bit hard for those who are new to Zabbix.
- Check and double check thresholds and notification logic to avoid spamming folks.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
