All TextP2P Reviews

1-25 of 104 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Dr. Sherri

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

PROS

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

CONS

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

Michelle

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Text P2P Revolutionized my Business

Text P2P has made my business process easier. It's easy to capture phone numbers and email addresses with the MailChimp integration and then put them through my sales funnel thanks to the workflow automations. I'm able to more easily stay in touch with and build relationships with clients/customers, as well as offer more value with the workflow automations when I have a new training or want to add value to my audience. Their customer service is very responsive, which has been helpful when I have needed to have various features explained better or if I've ever had any issues. They're always on it right away.

PROS

It's easy to use whether I'm on my phone or the computer. I am able to catch up with and check on my coaching clients easily by sending one text and then responding and relationship building individually in my Text P2P inbox. I use the automation to remind clients of monthly or yearly renewals. This system has saved hours of time for my business, which has allowed me to focus on more income bringing activities to increase my overall ROI.

CONS

Nothing. I love it. Any time I've had any issues, the company has fixed them or improved upon them immediately.

Jenny

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

Simple straightforward product

PROS

Relatively easy to use and very easy to set up. Lots of tutorials.

CONS

Sometimes felt a little clunky like I had to figure out manual workarounds.

Clare

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Text p2p review

PROS

I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available

CONS

This could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there

Reason for choosing TextP2P

Textp2p is user friendly for anyone without much technical experience but highly customizable

Reasons for switching to TextP2P

In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts

Russ

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

TextP2P is Fabulous

PROS

TextP2P has revolutionized our communication strategy! This texting software is a game-changer for our business—intuitive and user-friendly, it has streamlined our processes and significantly lightened our workload. The quick and responsive support team is a standout feature, addressing any queries promptly. Since integrating TextP2P, our business has experienced a remarkable boost, with increased efficiency and customer engagement. The platform's ease of use has made texting campaigns a breeze, allowing us to connect with our audience effortlessly. We can't help but love TextP2P for its positive impact on our operations and the palpable growth it has brought to our business!

CONS

There are no Cons. It does what its supposed quickly and easily.

Erasmo

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy way to help manage my business

Support has been phenomenal and that makes huge difference to me so I believe this product has help me grow my business

PROS

All of it! The Texting and Ringless Voicemail are my favorites

CONS

Right now I don’t have any or I have not experienced any negative impacts to my business

User Profile

James

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great product - great support - would recommend

Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.

PROS

I’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.

CONS

Don’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.

User Profile

Aimee

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Dramatic Improvement in Reply Rate vs Email

PROS

This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.

CONS

There's nothing I do not like about this software.

User Profile

Tom

Verified reviewer

Hospitality, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Perfect Tool for my Business

Very effective in helping me grow my business. P2P simply works better than email.

PROS

It is very user friendly. Not difficult to set up and use.

CONS

Honestly nothing negative to report. Works perfect for what I need.

Brian

Financial Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Zions

PROS

Super easy to use. It’s a plug and play platform.

CONS

I think it’s still a little pricey. I wish it was cheaper.

Jenna

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

So far... GREAT!

PROS

I am only a few weeks in... so far, I love it! It is VERY user-friendly and easy to navigate... my clients are so far loving it. I also have a newsletter via email 1-2x per month, which I will continue to do but the fact that nearly 100% of text messages are opened and opened QUICKLY is very attractive. This will be a great way for me to retain clients and connect with them in a different way.

CONS

I am in the learning stage right now but ultimately there is nothing I don't like. I had one question which was answered extremely quickly by customer service.

Steve

Furniture, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

P2P review

i would give it 10

PROS

Very Easy to use and it keeps track of all my contacts

CONS

Simplicity and workflows automation and being able to create many lists is a bounus

Reason for choosing TextP2P

The customer service was awesome

Jessica

Events Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Flexible Plan for what I need

Great- customer service is great. I love when the [SENSITIVE CONTENT] reaches out. So helpful!

PROS

I love the pay plan options. I don’t need 1000’s texts, just a few here and there. This is perfect. Can receive messages easily to same number and when we need a mass text sent everything is ready to go. I just discovered the app for the phone and love it. Been using desktop only for a bit.

CONS

My only struggle was keyword and getting people sign up for groups properly. But it’s mostly user error.

Reason for choosing TextP2P

Chose this because of pricing plan and number of messages. In addition to being able to receive messages back! Some other softwares don’t let people respond.

Adam

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Cautiously Optimistic

I was cautiously optimistic about this product when I started the free trail but was quickly impressed with the amount of people I could reach via text with a simple click of a button. Highly recomended

PROS

The simplicity in design and ease of use. I get a notification every time a prospective customer responds and importing lists are simple.

CONS

The only features that would be more beneficial would be a mobile platform that had more functionality but that doesn't keep me from using this product.

Reason for choosing TextP2P

Pricing structure.

Vendor Response

Thank you for the great review. In regard to the mobile platform, although we don't yet have a mobile app, the site is completely responsive and mobile friendly so you can open a browser on your mobile device and have access to the full application. Also you can turn on the feature, text forwarding and replies so you can receive and respond to all text messages right from your phone's existing messaging app.

Replied April 2021

Melissa

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best Person to Person Texting! Easy to use and powerful.

AMAZING! I highly recommend them. This is the first software I have been this excited over, ever.

PROS

I love using TextP2P because they make it simple to follow up with my customers and attract new business. the ability to use it as a CRM and all the integrations make choosing them a no-brainer. Customer service is responsive and easy to contact.

CONS

There is nothing that I do not like about TextP2P.

Valerie

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Every Nonprofit Needs TextP2P

This is amazing , affordable, and impactful software that has helped our nonprofit to cut man hours. Prior to this we would call past clients individually and spent hours on the phone. This has allowed us to get results in the touch of a few buttons. The customer service is off the hook and I am already thinking of new ways I can use the service to help gather data for our nonprofit. Thank you TextP2P!

PROS

This software gave me a way to quickly survey the people we help and check in on them. We were able to collect extremely useful data that we can use to describe to funders the need that exists in our community. It was easy to use and I received a 37% response rate to my survey questions.

CONS

I am a new user and thought that it was very well thought out and so far all features I need are available.

Deanna

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great Source for Real Estate

I am extremely satisfied with my overall experience and I vetted a lot of ringless voicemail companies and this was the best option.

PROS

I love that when using the software it’s relatively easy to set up a ringless voicemail or a mass text message to go out. It’s nice that you only need an Excel Spreadsheet to add the information of the people you want to contact to the site.

CONS

I have no cons for this product. The only negative feeling I have had about textp2p Was that I scheduled my message to go out on the wrong day which was completely my fault.

Reasons for switching to TextP2P

Drop cowboy was expensive and boots out real estate agents.

Elizabeth

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

So grateful for this technology!

I have used so many different methods to train/ keep in touch with my team and customers - mailchimp, thinkific, Facebook groups, group chats, voxer. I recently tried a text method of training my team and the engagement is off the CHARTS! They love the method and it is SO easy for me to administer!! I’m going to be looking for more and more ways to incorporate the TextP2P in my business!

PROS

The Rep provides a TON of support for this product. I really don’t want to learn yet another technology, but he has made it so easy and even has provided some turn key content as well.

CONS

I don’t have any cons. The trouble with any new tool is actually USING it, but the rep really made that part so simple!

Bridget

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Exactly what I’m looking for

The service has been incredible

PROS

I love that I have everything at my finger tips it’s exactly what I was looking for when I was going to build my own app

CONS

I wish there was more template ideas for my business - or example’s

Nate

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great service super easy!!

I am able to reach a huge list of leads in a matter of seconds!!

PROS

Tech support is on point and the software is easy to use

CONS

Nothing, [SENSITIVE CONTENT HIDDEN] is super helpful and made everything an enjoyable experience r

Tracey

Law Practice, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Top Notch Service

Our client communication has been enhanced and our reviews increased.

PROS

TextP2P is a fast and effective way for our firm to get client feedback and reviews. The customer support is outstanding! [SENSITIVE CONTENT HIDDEN] goes above and beyond to provide for a superb user experience.

CONS

I needed clarification on the labels of the menu items.

Bill

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Text, VM, and email marketing rolled into one

PROS

We can notify group members and/or clients and count on them getting the message, when they might not read their email at all, or at least not promptly. The customer service is great!

CONS

A minor issue, but when searching for my preferred 10 digit phone number, I had to try repeatedly, as only a few were offered at a time, and then I had to repeat until the one I had found early in the process came around again - but then it was just a matter of clicking to select it.

arpo

Fishery, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

New Start in SMS

Great product to use and have all the features we need

PROS

We have used SMS in a very limited amount from our commerce site but TextP2P had some additional features and for us it is easier to use. The two way communication is very nice and the ability to send voice mails to non-mobile users is a great plus from the same datasat

CONS

Not much yet, support has been good and the product works like it should

Eric

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Found the right P2P tool

PROS

TextP2P was simple to use, had a good interface, and came with easy to understand tutorials.

CONS

N/A.

Lewis

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

Bodytemples Nutrition and Fitness review

PROS

Simplicity to manage...not qwerty. Availability

CONS

Better pricing, more media options for pics

Showing 1 - 25 of 104 Reviews