Zoho Flow

RATING:

4.3

(20)

About Zoho Flow

Zoho Flow is an integration platform designed to help businesses automate workflows by connecting applications. Professionals can maintain a centralized log of each workflow's history to track created flows and identify problems. Zoho Flow allows businesses to set up triggers, add actions, introduce decision branches, and view an entire workflow on an online builder. Administrators can gain visibility into live, paused, drafted, executed, successful and failed flows using a unified dashboard. Additionally, team members can collaborate on creating shared workflows for specific departments. Zoho Flow is available on annual and monthly subscriptions and support is extended via phone, email, FAQs and other online measures.

Zoho Flow Pricing

Free: $0 Standard: $10 per org per month, or $100 per org per year. Professional: $25 per org per month, or $250 per org per year. Scale up plans with task add-ons.

Starting price: 

$10.50 per month

Free trial: 

Available

Free version: 

Available

Zoho Flow dashboard
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Zoho Flow Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Zoho Flow

1 - 5 of 20 Reviews

User Profile

Sam J

Verified reviewer

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Enhance and guarantee your productivity with Zoho Flow, a powerful automation and integration tool.

My overall experience with Zoho Flow has been outstanding and very productive just to say the least. It provides me together with my teammates a common workspace where we collaboratively work together on creating integrations for our apps as well as building automation workflows to automate our repetitive tasks.

PROS

One of the things i like find most helpful in Zoho Flow is how it allows you to connect apps in your working infrastructure which makes it possible to have free and uninterrupted flow of data and information between the apps. This is very important as it ensures no delays in the flow of your information. Also, Zoho Flow is a very intuitive tool that has an user-friendly interface together with other features like trigger and drop which all helps makes it easy to create both simple and complex integrations for your apps. Also it offers pre-built flow templates to assist you get started by acting as guides to direct you on how to best use its functionalities. Another excellent thing about Zoho Flow is that it allows you to create automated workflows so as to automate your routine tasks which consumes a lot of time to accomplish. Its provides a shared working space where you can work together as a team to promote collaboration and teamwork which results to better performance and greater results.

CONS

I have nothing in Zoho Flow that i do like least about it. All features work efficiently and am completely satisfied with the experience am having with this product.

User Profile

Mehandi

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2022

Zoho Flow Review

Zoho Flow is another good alternative to Zapier, Integromat etc. which is inexpensive and easily affordable by anyone running an online business. The Dashboard where we create the flows/integration is really very wide and everything is visible and we don't have to scroll up and down to see the flow. There are some downsides as well like - the overall speed of Zoho Flow is not that good, that data flow between the connected apps takes time which is not a good sign for any integration software. There is very less educational material/tutorials available on the internet from where you can learn. Customer support for this product is not that good, you have to wait for long days to get the answer and that too will not satisfy your need ( sometimes).

PROS

Things that I like most about Zoho Flow are as such:- 1) Inexpensive. 2) Wide Dashboard. 3) The overall flow is easily visible and navigated smoothly. You can edit whichever step you want to without any extra scrolling, everything is visible to you ( the entire flow of the apps)

CONS

Things which I like leads about this software are:- 1) Slow Speed. 2) Data transfer takes time. 3) Testing Flow is not that easy. 4) While creating any flow or integration you have to go with the extra first few steps ( Like writing the name of the Flow, description etc) which I hate about the software. 5) Not enough educational material/tutorials to learn more about Zoho Flow. only if you have previously used any such software like - Zapier or integromat then only you can easily cope with this. 6) Not good Customer Support for this software.

Reason for choosing Zoho Flow

Because of the following factors:- 1) Ease of use. 2) Availability of variety Integrations. 3) Speed. 4) Instant data transfer.

Reasons for switching to Zoho Flow

Zapier is expensive and our company is fully working with the products of Zoho.

Julianna

Management Consulting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

The best automation software no one knows about

I didn’t plan on using automation software yet because my business is still in the early stages. Since this came with my Zoho One subscription, I gave it a try and find it super useful. I can connect all of my other applications, and their support team is very responsive to requests for help or new connections, triggers and data points.

PROS

It’s fully functional automation software with lots of application connections and a generous usage limit for their plans. I got it as part of my Zoho One subscription, which I recommend if you’re thinking of the higher tier Flow plan. It’s almost the same price and you get access to almost all of their other apps.

CONS

It took a little while to figure out their specific query language, but their support team was always able to help.

Reason for choosing Zoho Flow

It was WAY cheaper than Zapier. All the other coaches I talk to complain about how expensive zaps are.

User Profile

Abhi

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2020

Not a finished product yet

PROS

We loved the Deluge script functionality, and the ability to write custom functions, which is missing in platforms like Zapier or Integromat.

CONS

The fact that the flows are pretty expensive, and also there's no way to handle execution failures. There's no rollback option or an option to process incomplete bundles. They also are poor at handling OAuth for different third-party software like TypeForm.

Reason for choosing Zoho Flow

Zoho Flow was more economical and provided us an innate ability to write our own business logic in Deluge.

Reasons for switching to Zoho Flow

Zapier was expensive and inflexible for our use-case.

Jack

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2022

Customer Support Very Slow

Average, not enough online material to be able to troubleshoot yourself if new to the software. If you do reach out as explained above the response time is very slow. I am not sure if this is due to the Flow team being smaller than other services. Projects is by far the best with the online chat function.

PROS

Cheap and easy to use. The integrations between Zoho services are fantastic if you love Zoho products.

CONS

The support team are very knowledgeable, however, it takes over 48 hours to get a response every single time.

Reason for choosing Zoho Flow

We use multiple Zoho products (Cliq, Projects, Recruit, People & Campaigns). Flow will tie the majority of our business together.

Reasons for switching to Zoho Flow

Not fully made the switch. If I do not receive enough help to implement I might have to switch back to Zapier.