1Password

RATING:

4.7

(2060)

About 1Password

1Password protects and stores all company secrets beyond SSO such as passwords, security tokens, 2FA codes, documents, and passkeys (coming soon) to centralize and simplify the sign-in experience. Employees get quick, secure access to any app or service – even those Security or IT may not be aware of – and can safely manage and share everything they need to work together productively. Developers also have access to a collection of features to help secure secrets and speed up workflows throughout the software development life cycle. 1Password also provides admins with more control and visibility as a result of aggregating identity and centralizing credential management. It is easy to deploy and integrates with Azure AD, Okta, OneLogin, Google Workspace and more, so adm...

1Password Pricing

Individual accounts: $2.99/month Family accounts for up to 5 people: $4.99/month Teams accounts: $3.99/person/month Business accounts: $7.99/person/month 1Password for Open Source projects: Free (see https://github.com/1Password/1password-teams-open-source) All accounts include free 14-day trial. Contact our business team (business@1password.com) for more information about business accounts.

Starting price: 

$7.99 per month

Free trial: 

Available

Free version: 

Not Available

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1Password Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 1Password

1 - 5 of 1,987 Reviews

Tim

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

Must Have for password management

User Profile

Doran

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2022

Excellent password manager with other security features as well.

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

PROS

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

CONS

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

Reason for choosing 1Password

Seemed to be a better product with the features and options we were looking for.

Reasons for switching to 1Password

Needed to be able to control access to passwords, add and remove users, "centrally" located and manage passwords.

Russell

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2023

Secure access to all of the passwords and IT guy needs.

PROS

Secure, encrypted password management that makes life a lot easier. Being in IT I cannot describe the number of passwords I have to keep track of or how often I have to change them so 1Password keeps me working without losing my mind!

CONS

The newer version of the mobile app will remain open longer without requiring the user to sign back in so I am sticking to the older version of the mobile app.

Reason for choosing 1Password

Ease of use and cost plus the business features are better.

Reasons for switching to 1Password

Dashlane could lock a user out if the main password was forgotten, which happened to one of our executives - he was not happy.

Sam

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2024

Enjoy using 1Password

PROS

It's a good tool for password management. Easy to generate complex passwords and save them all within no time.

CONS

Sometimes the password doesn't autofill and that is frustrating.

User Profile

Ben

Verified reviewer

Publishing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed May 2023

Used to be great, has now lost its way

Describe my overall experience with 1Password using these points:- I was a longtime user of 1Password since 2010, but with their latest changes I have switched away to an independent KeePass-based solution where I control the data- Since taking a lot of VC-funding, the company has become arrogant and has stopped listening to its original power user customer base. Instead, it's chasing corporate customers who should probably use a dedicated identity management solution like Okta or 1Protect instead.

PROS

1Password is strong for non-technical people. It is easy to use and provides a secure way to store and manage passwords, especially when working with people who have never considered password management before. The password generation feature is top-notch, allowing users to create strong and unique passwords with ease.

CONS

I used to be a big fan of 1Password, but their recent changes have been a huge disappointment. Data management is a huge concern, as they used to allow users to store the password database where they wanted, but with the latest version one is obliged to use their service which takes control away from the user. They switched from being a customer-oriented indie developer to a VC-funded SaaS vendor which created customer-hostile incentives. Their native Mac app used to be a masterclass in how to develop a beautiful macOS app. Now they switched to Electron which feels janky, slow, and does not fully support macOS's accessibility features which I rely on. To top it all off, the developers have been quite arrogant online when faced with these criticisms. I would not recommend 1Password to anyone.

Reason for choosing 1Password

At the time, 1Password felt much more polished. Although now, I have switched back to a KeePass-based solution called Strongbox.

Reasons for switching to 1Password

I value polish and integration into macOS