About DataDome

DataDome is setting the new standard in online fraud and bot management. With a mission to free the web from fraudulent traffic so that sensitive data remains safe and online platforms can perform at optimum speed, we protect mobile apps, websites and APIs from online fraud, including scraping, scalping, credential stuffing and account takeover, Layer 7 DDoS attacks and carding fraud.

Our AI-powered bot detection engine processes more than a TRILLION pieces of data every day, from 25 worldwide points of presence, to protect the largest global e-commerce businesses in real time.

Easily deployed and ultra-scalable, DataDome is the core component of your application security at the edge. It is compatible with 100% of web infrastructure technologies, thanks ...


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15 Reviews of DataDome

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

April 2021

Matthew from Fidelity Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Easily the best bot protection

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Pros

Flexible tools and deployment, good reporting, great support, transparent pricing

Cons

Nothing significant. More engineers in US timezone would help.

Reasons for Choosing DataDome

More professional documentation and transparent pricing. More enterprise feel.

Reasons for Switching to DataDome

Extremely bad support

November 2019

Kirk from Award Force

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2019

DataDome helps do away with annoying captcha solutions

It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Pros

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Cons

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Reasons for Choosing DataDome

Namely, price. Other solutions are quite expensive. That's not to say that DataDome is cheap, either. It's not - but it does what we need it to and is in fact, saving us money by not having to build these solutions ourselves, which would take away development from our core IP.

Reasons for Switching to DataDome

Funcaptcha decided to start billing clients in over the 100k mark completely out of the blue. Considering its solution wasn't an end-to-end solution, it basically forced us to review the market and see what else was available.

February 2021

Tachif from Courir

Company Size: 201-500 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

February 2021

DataDome Review

Pros

La disponibilité et réactivité du support DataDome ainsi que de l'équipe technique.

Cons

Le fait que beaucoup de Bots ne sont pas détectés par la solution DataDome lors des grands lancements. Difficile de trouver le juste milieu pour bloquer tous les bots et laisser passer les clients légitimes.

Reasons for Choosing DataDome

Solution française

September 2021

Siddharth from Accent Group Limited

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Excellent Product

Pros

After adding Datadome BOT protection on top of our CDNs, we have seen a remarkable decrease in BOT traffic resulting in bandwidth and Infrastructure cost savings. The technical support is attentive, responsive and we generally get responses within our timezone on the Australian East Coast. The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere.

Cons

Not much to dislike. We want to run API requests to Datadome from our SIEM systems such as Splunk to augment the IP data but cannot do it "Out-of-Box" yet.

August 2021

Rogier from NextChapter Software

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2021

Production is running like sunshine

What we have solved is that all traffic which enters our production environments now is clean.

Pros

Easy to implement and everything is automated now

Cons

Rate limiter can be improved to minutes or seconds, feature like crawl delays for good or commercial bots. But not much to dislike at all.