--- title: "Alibaba Cloud Software Reviews, Demo & Pricing - 2026" description: "Review of Alibaba Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cloud Storage Software](https://www.softwareadvice.com/cloud-storage/) / Alibaba Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/alternatives/) # Alibaba Cloud Review On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Alibaba Cloud 4.3 [(15)](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Alibaba Cloud Alibaba Cloud is an integrated suite for cloud computing, data storage, web hosting migration, cross-region networking, IoT, data warehousing, application services and more. It provides a content delivery network (CDN), which enables businesses to accelerate file distribution across hybrid or dynamic sites and applications using caching, intelligent routing, data compression and layered communication protocols. With Alibaba SMS service, developers can send one-time passwords, transactional messages, and push notifications to clients in real-time. Alibaba Cloud allows businesses to store, backup and migrate high volumes of data in cloud servers and ensure security through multi-factor authentication, ransomware protection, data encryption, remote disaster recovery and more. Alibaba Cloud is an artificial intelligence and machine learning-enabled platform, which lets businesses automate data mining and analysis processes in the cloud. Pricing is available on request and support is extended via email, phone, documentation and other online measures. ## Alibaba Cloud User Interface ## Popular Alibaba Cloud Alternatives Main Product Alibaba Cloud 4.3 [(15)](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 4.08Value for money - 3.92Customer support - 4.0Functionality Pricing Available upon request Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(397)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.51Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [Microsoft Azure](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) 4.6 [(1982)](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.23Customer support - 4.58Functionality Pricing Starting at $0.00 per month Alternative Product [CenturyLink](https://www.softwareadvice.com/product/184429-CenturyLink/) 3.4 [(34)](https://www.softwareadvice.com/product/184429-CenturyLink/reviews/) Ratings Breakdown - 3.82Ease of use - 3.32Value for money - 3.38Customer support - 3.76Functionality Pricing Starting at $0.12 per month Alternative Product [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) 4.7 [(2338)](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.31Customer support - 4.60Functionality Pricing Available upon request Alternative Product [DigitalOcean](https://www.softwareadvice.com/virtual-machine/digitalocean-profile/) 4.6 [(159)](https://www.softwareadvice.com/virtual-machine/digitalocean-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.48Value for money - 4.29Customer support - 4.56Functionality Pricing Starting at $4.00 per month ## Alibaba Cloud Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## Alibaba Cloud Features - Popular features found in Cloud Storage Access Controls/Permissions Backup and Recovery Data Storage Management Encryption - More features of Alibaba Cloud Alerts/Escalation Alerts/Notifications API Application Management Audit Management Authentication Automatic Backup Cloud Computing Configurable Workflow Configuration Management Database Support Data Capture and Transfer Data Migration Data Security Data Visualization File Management File Transfer Load Balancing Log Access Monitoring Network Monitoring Performance Monitoring Real-Time Analytics Real-Time Data Real-Time Monitoring Reporting/Analytics Reporting & Statistics Scheduling Search/Filter Secure Data Storage Server Monitoring Service Level Agreement (SLA) Management SSL Security Task Scheduling Third-Party Integrations ## Alibaba Cloud Integrations Terraform Integration rated undefined from -1 review ## Alibaba Cloud User Reviews ## Alibaba Cloud customer ratings - Overall rating: 4.3/5 - Total reviews: 15 ### Rating distribution - 5 stars: 6 reviews (40%) - 4 stars: 8 reviews (53%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 4.1/5 - Customer support: 3.9/5 - Functionality: 4/5 --- ### Trustworthy - Overall rating: 4/5 - Reviewer: Owusu S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Alibaba cloud is a website that teach you a lot of things #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Business with Alibaba cloud so far, l have learned a lot from the management and they make sure you understand everything. #### Cons When I contact Alibaba cloud management first time I thought it is the same as other website but I was wrong. --- ### Alibaba Cloud - Affordable and Value for Money Cloud Storage - Overall rating: 4/5 - Reviewer: Vinay K S. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We used Alibaba as our company's cloud backup across all the global locations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Free Full Feature TrialFlexible Billing OptionsMulti-lingual user interfaceEasy to get started #### Cons Customer SupportHosting OptionsControl Panel #### Reasons for choosing Alibaba Cloud The value-for-money proposition offered by Alibaba --- ### Alibaba cloud services experience - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Their free trial is not free since it will be billed and one you enter your card details its quite difficult to remove the same, to use it you will be the one to do the hole setup yet they don't offer support if you happen to create a free account deleting it is not possible until they bill you for the same #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Their prices are a bit lower compared to other cloud solutions services providers #### Cons I was attracted to the solution by the price but allot has to be done on features and functionalities to get it to other services standard #### Reasons for choosing Alibaba Cloud Was trying to do a comparison since it was a little bit cheaper but i have since realized cost should not be a factor when choosing such a service --- ### IaaS Management Using Alibaba Cloud For Our Enterprise Cloud Requirements - Overall rating: 4/5 - Reviewer: Raamnaaraayan R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered 1. Alibaba Cloud provisions Object Storage Service (OSS) for managing our enterprise storage requirements through its scalability, durability and performance features. 2. It effectively integrates well with CDN distributions for secured transfer and cost-effective implementations. 3. It offers hybrid backup recovery feature for efficient backup & recovery management and enhances data deduplication with high data security. 4. Archiving these customer data is also straightforward & follows enhanced compression protocols for cost-effective practices and easy to maintain our historical records & cold data. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros 1. Alibaba Cloud offers high availability for our instances as they are predominant with multiple availability zones. 2. It offers elasticity for meeting up with our business requirements in which it can provision multiple computational servers in any region and optimize its automation and performance. 3. The SLA commitment of Alibaba Cloud is 99.975% which gives us reliability for individual and multi-zonal instances. 4. All backups are taken through snapshots and we can establish its lifecycle policies to retain them as per our needs. #### Cons Alibaba Cloud is emerging cloud service platform. When compared with other cloud service providers such as AWS & Azure, the learning curve is more and implementation through community support is less for Alibaba Cloud business use cases. --- ### Alibaba cloud learning platform wonders - Overall rating: 4/5 - Reviewer: Evandro Cláudio M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I started learning the core structure of how the cloud system there work's and it's been very informative and useful and I will keep learning in order to work with the platform someday. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The learning platform there is great and accessable. #### Cons In order to use the services you have to study there business in order to work with the infrastructure. --- ### Am able to access various goods from online merchants with no difficulty for for example gadgets - Overall rating: 4/5 - Reviewer: Turinayo M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered It really interesting platform where merchants have attractive deals at nice prices and haven't encountered any issue in my buying experience . Compared to other sites alibaba is user friendly and is up there in my view #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Am able to connect with online merchants on this platform which has helped me a lot in my retail business because I can take screen shots from alibaba and send them to my clients. #### Cons The maximum order amount is needed for discounted pricing --- ### Review for Alibaba Cloud - Overall rating: 5/5 - Reviewer: Vinicius M. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Alibaba Cloud is a great cloud platform that adapts to a variety of environments: IaaS, PaaS, SaaS, FaaS, etc. It's a perfect product to starters in cloud computing, having a great and efficient support team and documentation (mainly in english language). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Usability, documentation, service support, training and certification. #### Cons Services costs could be cheaper. Documentation must be translated to languages like Portuguese, Spanish, French, German, etc. #### Reasons for choosing Alibaba Cloud Free training and certification. --- ### A Great Cloud Computing Platform With Wide Range Of Services - Overall rating: 4/5 - Reviewer: Sayuj K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Alibaba Cloud provides the best cost effective services along with great dependability and performance. I can scale in/out computing resources without any hassle, and it has helped me so much when I'm managing my servers. It's also very secure, and very reliable to use. #### Cons There seems to be limited data centers available. And, it's also a bit tricky with third party integrations. --- ### Alibaba Cloud- a great cloud storage. - Overall rating: 5/5 - Reviewer: Kushal R. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Alibaba Cloud is really helpful in our organization. We use it to store our data only and to collaborate with others online.Overall It's a good choice for online backup. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One of the things that I like most about Alibaba Cloud is its commitment to security. It's a safe and secure cloud storage. t has a number of features that make it a very secure option for businesses. #### Cons Alibaba Cloud offers a lot of features, I have found the interface to be a bit difficult to use. Also the real time synchronisation is not that good. --- ### New cloud service platform - Overall rating: 4/5 - Reviewer: Nur Zuhaira A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I can interact with online sellers on this site, which has benefited our business because I can email my customers and display pictures from AliExpress. It can supply additional computing servers anywhere and improve its operation and functionality to match our business requirements. #### Cons Alibaba Cloud is a growing platform for cloud services. Alibaba Cloud's commercial use cases have a steeper training time and less user assistance than cloud providers like Amazon Web Services ( AWS). There should be more service manuals available for use to referring to. --- Showing 1 - 10 of 15 Reviews [See All Reviews](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) ## See what companies are saying about Software Advice