# Alibaba Cloud Software Reviews, Demo & Pricing - 2026 > Review of Alibaba Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile --- [Home](https://www.softwareadvice.com/) / [Cloud Storage Software](https://www.softwareadvice.com/cloud-storage/) / Alibaba Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/alternatives/) # Alibaba Cloud 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Alibaba Cloud 4.3 [(15)](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Alibaba Cloud Alibaba Cloud is an integrated suite for cloud computing, data storage, web hosting migration, cross-region networking, IoT, data warehousing, application services and more. It provides a content delivery network (CDN), which enables businesses to accelerate file distribution across hybrid or dynamic sites and applications using caching, intelligent routing, data compression and layered communication protocols. With Alibaba SMS service, developers can send one-time passwords, transactional messages, and push notifications to clients in real-time. Alibaba Cloud allows businesses to store, backup and migrate high volumes of data in cloud servers and ensure security through multi-factor authentication, ransomware protection, data encryption, remote disaster recovery and more. Alibaba Cloud is an artificial intelligence and machine learning-enabled platform, which lets businesses automate data mining and analysis processes in the cloud. Pricing is available on request and support is extended via email, phone, documentation and other online measures. ## Alibaba Cloud User Interface ## Popular Alibaba Cloud Alternatives Main Product Alibaba Cloud 4.3 [(15)](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 4.08Value for money - 3.92Customer support - 4.0Functionality Pricing Available upon request Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Alternative Product [Microsoft Azure](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/) 4.6 [(1960)](https://www.softwareadvice.com/website-builder/microsoft-azure-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.23Customer support - 4.58Functionality Pricing Starting at $0.00 per month Alternative Product [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) 4.7 [(2288)](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.31Customer support - 4.60Functionality Pricing Available upon request Alternative Product [CenturyLink](https://www.softwareadvice.com/product/184429-CenturyLink/) 3.4 [(34)](https://www.softwareadvice.com/product/184429-CenturyLink/reviews/) Ratings Breakdown - 3.82Ease of use - 3.33Value for money - 3.39Customer support - 3.76Functionality Pricing Starting at $0.12 per month Alternative Product [DigitalOcean](https://www.softwareadvice.com/virtual-machine/digitalocean-profile/) 4.6 [(159)](https://www.softwareadvice.com/virtual-machine/digitalocean-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.48Value for money - 4.29Customer support - 4.56Functionality Pricing Starting at $4.00 per month ## Alibaba Cloud Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## Alibaba Cloud Features - Popular features found in Cloud Storage Access Controls/Permissions Backup and Recovery Data Storage Management Encryption - More features of Alibaba Cloud Alerts/Escalation Alerts/Notifications API Application Management Audit Management Authentication Automatic Backup Cloud Computing Configurable Workflow Configuration Management Database Support Data Capture and Transfer Data Migration Data Security Data Visualization File Management File Transfer Load Balancing Log Access Monitoring Network Monitoring Performance Monitoring Real-Time Analytics Real-Time Data Real-Time Monitoring Reporting/Analytics Reporting & Statistics Scheduling Search/Filter Secure Data Storage Server Monitoring Service Level Agreement (SLA) Management SSL Security Task Scheduling Third-Party Integrations ## Alibaba Cloud Integrations Terraform Integration rated undefined from -1 review ## Alibaba Cloud User Reviews Overall Rating 4.3 Ratings Breakdown 5 40% 4 53% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 3.9 Value for money 4.1 Customer support 3.9 Functionality 4.0 Owusu S. Verified reviewer Marketing and Advertising 2-10 employees Used monthly for more than 2 years Review source Reviewed August 2023 Trustworthy 4 Alibaba cloud is a website that teach you a lot of things Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Business with Alibaba cloud so far, l have learned a lot from the management and they make sure you understand everything. Cons: When I contact Alibaba cloud management first time I thought it is the same as other website but I was wrong. Read More Vinay K S. Verified reviewer Media Production 11-50 employees Used daily for less than 12 months Review source Reviewed February 2023 Alibaba Cloud - Affordable and Value for Money Cloud Storage 4 We used Alibaba as our company's cloud backup across all the global locations. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Free Full Feature TrialFlexible Billing OptionsMulti-lingual user interfaceEasy to get started Cons: Customer SupportHosting OptionsControl Panel Reasons for choosing Alibaba Cloud The value-for-money proposition offered by Alibaba Read More VR Verified Reviewer Computer & Network Security 11-50 employees Used monthly for less than 6 months Review source Reviewed November 2022 Alibaba cloud services experience 3 Their free trial is not free since it will be billed and one you enter your card details its quite difficult to remove the same, to use it you will be the one to do the hole setup yet they don't offer support if you happen to create a free account deleting it is not possible until they bill you for the same Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 1 Functionality Pros: Their prices are a bit lower compared to other cloud solutions services providers Cons: I was attracted to the solution by the price but allot has to be done on features and functionalities to get it to other services standard Reasons for choosing Alibaba Cloud Was trying to do a comparison since it was a little bit cheaper but i have since realized cost should not be a factor when choosing such a service Read More EM Evandro Cláudio M. Verified reviewer Accounting 2-10 employees Used weekly for free trial Review source Reviewed November 2024 Alibaba cloud learning platform wonders 4 I started learning the core structure of how the cloud system there work's and it's been very informative and useful and I will keep learning in order to work with the platform someday. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: The learning platform there is great and accessable. Cons: In order to use the services you have to study there business in order to work with the infrastructure. Read More RR Raamnaaraayan R. Verified reviewer Information Technology and Services 10000+ employees Used weekly for less than 6 months Review source Reviewed March 2022 IaaS Management Using Alibaba Cloud For Our Enterprise Cloud Requirements 4 1\. Alibaba Cloud provisions Object Storage Service (OSS) for managing our enterprise storage requirements through its scalability, durability and performance features. 2. It effectively integrates well with CDN distributions for secured transfer and cost-effective implementations. 3. It offers hybrid backup recovery feature for efficient backup & recovery management and enhances data deduplication with high data security. 4. Archiving these customer data is also straightforward & follows enhanced compression protocols for cost-effective practices and easy to maintain our historical records & cold data. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: 1\. Alibaba Cloud offers high availability for our instances as they are predominant with multiple availability zones. 2. It offers elasticity for meeting up with our business requirements in which it can provision multiple computational servers in any region and optimize its automation and performance. 3. The SLA commitment of Alibaba Cloud is 99.975% which gives us reliability for individual and multi-zonal instances. 4. All backups are taken through snapshots and we can establish its lifecycle policies to retain them as per our needs. Cons: Alibaba Cloud is emerging cloud service platform. When compared with other cloud service providers such as AWS & Azure, the learning curve is more and implementation through community support is less for Alibaba Cloud business use cases. Read More TM Turinayo M. Verified reviewer Pharmaceuticals 2-10 employees Used daily for less than 12 months Review source Reviewed July 2022 Am able to access various goods from online merchants with no difficulty for for example gadgets 4 It really interesting platform where merchants have attractive deals at nice prices and haven't encountered any issue in my buying experience . Compared to other sites alibaba is user friendly and is up there in my view Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Am able to connect with online merchants on this platform which has helped me a lot in my retail business because I can take screen shots from alibaba and send them to my clients. Cons: The maximum order amount is needed for discounted pricing Read More VM Vinicius M. Verified reviewer Information Services 2-10 employees Used daily for more than 2 years Review source Reviewed April 2022 Review for Alibaba Cloud 5 Alibaba Cloud is a great cloud platform that adapts to a variety of environments: IaaS, PaaS, SaaS, FaaS, etc. It's a perfect product to starters in cloud computing, having a great and efficient support team and documentation (mainly in english language). Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: Usability, documentation, service support, training and certification. Cons: Services costs could be cheaper. Documentation must be translated to languages like Portuguese, Spanish, French, German, etc. Reasons for choosing Alibaba Cloud Free training and certification. Read More Sayuj K. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed November 2023 A Great Cloud Computing Platform With Wide Range Of Services 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: Alibaba Cloud provides the best cost effective services along with great dependability and performance. I can scale in/out computing resources without any hassle, and it has helped me so much when I'm managing my servers. It's also very secure, and very reliable to use. Cons: There seems to be limited data centers available. And, it's also a bit tricky with third party integrations. Read More KR Kushal R. Verified reviewer Education Management 1001-5000 employees Used daily for less than 12 months Review source Reviewed December 2022 Alibaba Cloud- a great cloud storage. 5 Alibaba Cloud is really helpful in our organization. We use it to store our data only and to collaborate with others online.Overall It's a good choice for online backup. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: One of the things that I like most about Alibaba Cloud is its commitment to security. It's a safe and secure cloud storage. t has a number of features that make it a very secure option for businesses. Cons: Alibaba Cloud offers a lot of features, I have found the interface to be a bit difficult to use. Also the real time synchronisation is not that good. Read More Nur Zuhaira A. Verified reviewer Telecommunications 1001-5000 employees Used daily for less than 12 months Review source Reviewed July 2022 New cloud service platform 4 Ratings Breakdown 3 Ease of use 4 Functionality Pros: I can interact with online sellers on this site, which has benefited our business because I can email my customers and display pictures from AliExpress. It can supply additional computing servers anywhere and improve its operation and functionality to match our business requirements. Cons: Alibaba Cloud is a growing platform for cloud services. Alibaba Cloud's commercial use cases have a steeper training time and less user assistance than cloud providers like Amazon Web Services ( AWS). There should be more service manuals available for use to referring to. Read More Showing 1 - 10 of 15 Reviews [See All Reviews](https://www.softwareadvice.com/cloud-storage/alibaba-cloud-profile/reviews/) ## See what companies are saying about Software Advice