CrashPlan vs Cloudinary

RATING:

4.5

(245)

CrashPlan has 245 reviews and a rating of 4.49 / 5 stars vs Cloudinary which has 53 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (245)
4.6 (53)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 8, 2024
August 16, 2023
Pros/Cons
  • Pros

  • The software is well developed, and the features were outstanding on the personal side of things. Intuitive and straightforward.
  • Ability to set backup frequency and retention policies. Customer service is outstanding.
  • Cons

  • Sometimes the messages that you get about backups can be misleading. It will say that you have a certain amount set for backup, and sometimes it will be a number that seems really low.
  • There is no easy way to cancel. I had to keep disputing charges with my bank until they cut off my account.
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  • Pros

  • They continue to build features to improve the efficiency of their software in the background that's allowing companies like us to reach new speed benchmarks effortlessly.
  • And, the available transformations mean that we don't have to do any image processing on our end. This is a great solution for serverless architectures.
  • Cons

  • I tried to add image file type (.jpg and .jpeg) to the end of the name and still no dice.
  • 2 years paying, no emails and help needed. Recently I've had a server error (never happened before) and I contacted the support center... once, twice... no response, just the automatic email.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos