--- title: "Google Photos Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Google Photos. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Google Photos is a good fit for you!" source_url: "https://www.softwareadvice.com/cloud-storage/google-photos-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cloud Storage Software](https://www.softwareadvice.com/cloud-storage/) / [Google Photos](https://www.softwareadvice.com/cloud-storage/google-photos-profile/) / Google Photos Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cloud-storage/google-photos-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cloud-storage/google-photos-profile/alternatives/) # Google Photos User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 151 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.4/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 121 reviews (80%) - 4 stars: 25 reviews (17%) - 3 stars: 4 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them. - The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with. - Google Photos was utilized by White Pine Photography to sort, edit, and share good quality photos to customers, maximizing workflow and making it easier to manage portfolios. ### Most mentioned cons - Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. - One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. - This is the biggest issue, they only give us 15gigs and you have to buy the rest for a monthly subscription which is no way near cheap ## Google Photos customer reviews Showing reviews 1-25 of 151 (page 1). ### Why you still don't have Google Photos ? - Overall rating: 5/5 - Reviewer: Marine M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love google photos a lot. Easy to use, safe and secure. It is like your life summary. I like to spend time there scrolling up and down wathing all my photos from different years for hours. It is like my digital photo album. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Google photos is the app I love! Simply, because all my photos from years are securely stored there. Since 2016, all my life is there. This is an excellent photo and video storage app, private, secure. I gather all my photos there and if I need to shate them, I create a folder with specific photos and add the recipient's email address, they get an email with the link, click and access to the photos shared with them. Deleted files can be restored if you changed your mind and want to keep them. You get amazing suggestions daily, it can be as a collage, or story with random photos selected. You see them only, not shared with anyone. Another great function - when you want to search for the dress in the photo for example, there is an icon you press on it and it brings you the search result from Google. Image search on Google is great. There was a plant I didn't know the name, I took a photo and from Google photos did an image search, got the name of that plant. #### Cons I do not like when I run out of storage. This happens regularly, I do not want to pay for additional storage, instead, I use different email addresses. Each new email address yoy use in Google photos offers 15 GB storage. #### Reasons for switching to Google Photos Google photos has a more dynamic interface, modern outlook. Way easier to handle. iCloud is too complicated, I always see half the photos. --- ### Very cool app ! - Overall rating: 5/5 - Reviewer: Medina- Maldonado J. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. It is so easy to use ! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Google photos serves as gallery for me for keeping my photos, files etc . It is very easy to edit photos. It is very efficient for document management. I like as it has a solid backup and recovery. #### Cons The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help. --- ### Useful But Outdated and Limited - Overall rating: 3/5 - Reviewer: Dennis B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's useful and mostly functional but feels outdated and limited in it's application. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Convenient organization and storage, it has a decent amount of storage for free and it's inexpensive if you want to add more. I like the search and Lens features available. #### Cons It lacks deeper photo editing features like adding text and touch-ups. For being one of the biggest tech companies in the world, you would think they would have more to offer. Even after paying for an upgraded service, it's still very lacking. I would like to see the album sidebar be able to be expanded as well. #### Reasons for choosing Google Photos Integration with my Google account and Pixel phone #### Reasons for switching to Google Photos Photobucket changed its use and I deleted all of my pictures and migrated to Google --- ### Album Sharing - Overall rating: 5/5 - Reviewer: Jamie H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Image search is fast thanks to the smart organization features. Sharing albums with family and friends is simple. #### Cons Uploading a large number of photos can take time depending on the quality of the internet connection. --- ### Simple photo management and editing for creatives. - Overall rating: 5/5 - Reviewer: Kate B. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Google Photos was utilized by White Pine Photography to sort, edit, and share good quality photos to customers, maximizing workflow and making it easier to manage portfolios. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Users appreciate the ease of Google Photos and handy editing functionality, allowing them to manage event files easily, erase blemishes on photos, and strip away backgrounds for stylish portfolio presentations. #### Cons Other high-level editing and background removal may not be possible, having to turn to other applications for more complicated projects, and customer support might take some time to answer technology questions. --- ### The best gallery application - Overall rating: 5/5 - Reviewer: Christian S. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Google Photos is free and accessible on any device, whether Android or iOS (Apple devices). I'm using it as my main gallery for a long time, and I love how it reminds me of some days each time I open it. #### Cons The free storage fills too fast, and I had to delete or transfer some heavy videos to Dropbox to gain more free space. --- ### Great for teams - Overall rating: 5/5 - Reviewer: Veronica R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Google photos works great for us we are able to upload photos as a team to a team drive and everyone has them instantly on their phones when they need #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros As a team we all have access to all the photos regardless of where we go and can all have private folders too #### Cons It fills up fast and I find all the extra storage can be a bit pricy - it can also get messy if you dont take the time to set it up --- ### Storage?: All in one Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such a great platform, can store all files and pictures, recently we revisited an item from 2013 which was invaluable. #### Cons Price. Price price price. This is the biggest issue, they only give us 15gigs and you have to buy the rest for a monthly subscription which is no way near cheap --- ### My review on google photos app - Overall rating: 5/5 - Reviewer: Leonard G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Google photos app has been an incredible platform where I store my photos and videos. I have had a wonderful experience so far Keep up the good work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automatic organization I like its powerful search I always enjoy it’s free storage It doesn’t loose photos unless you delete it Its accessibility is incredible etc #### Cons It depends on internet connection It has storage limits It has limited editing capabilities Privacy concerns --- ### Great photo storage! - Overall rating: 5/5 - Reviewer: Marcia Y. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Storing my photos in the cloud is important to me, and Google Photos is my go-to for its impressive features. My favorite part is the ability to search for photos by face or keyword, making it so easy to find exactly what I'm looking for. The platform is user-friendly, and I enjoy getting reminders of memories from past years. Plus, there are plenty of options for organizing photos into albums that can easily be shared with others. #### Cons I would certainly appreciate more free storage, but the cost of expanding it isn't too bad. Every now and then, it can be a bit tricky to figure out how to use features I haven’t explored before, but it’s never frustrating enough to be a major issue. --- ### Google Photos is Great - Overall rating: 5/5 - Reviewer: Rachael N. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing experience! I love it very much and will always keep the app (as long as my storage doesn't run out) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really love google photos. It allows me a place to store my photos so I can delete them from my camera roll and free up space on my phone. I really love that part. I also love that it creates fun videos of people in my life and can easily identify people and put them in categories. Very fun app. #### Cons They added a storage limit and that is very frustrating and defeats the purpose of the app for my I am going to run out of storage on there soon and it is making me nervous. --- ### Amazing definitely recommend using - Overall rating: 5/5 - Reviewer: Candace S. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I love them. Just need to lower the prices on getting prints done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Google photos is amazing. I love how I can store as many pictures I want and never have to worry about losing them. Also I love how I can order prints of my pictures right from them as well. #### Cons Ordering pictures from them is a little high but it is good quality pictures. --- ### Revolutionising Photo Storage with Innovative Face Identification Feature - Overall rating: 5/5 - Reviewer: Sriram P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Highly organised tool for storing photos which helps in identifying the faces and grouping them #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AI integration helps in identifying the faces from photos from different age groups and tag them #### Cons Limited file storage for free users and lack of compression feature without losing the quality of the photos --- ### Great space saver for photos - Overall rating: 5/5 - Reviewer: Ivy H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I appreciate the photo groups and the sentimental reminders. I like how it starts to recognize faces and groups them together. #### Cons I cant really think of any cons about the fearures that the app offers. --- ### Image saving app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with the gogle photo is best #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My photo always save and image of quality best #### Cons There is a most important think about gogle photo because always safe your data --- ### Google Photos Saves Precious Photos from being Lost forever - Overall rating: 5/5 - Reviewer: Ezra M. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I love Google Photos its saved me from losing photos of my daughters i would have lost if it hadnt backed them up for me. Hands down the best photo gallery available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Google Photos because it automatically backs up my photos to the cloud that way if I lose my phone or computer i still have my photos. #### Cons Google Photos is a large program that takes up a lot of resources. --- ### J.L. Google Photos Review - Overall rating: 4/5 - Reviewer: Jonathan L. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Google Photos is a software that I can count on to keep my files secured and updated with the latest files I have intentionally or not store any files that were on my other devices such as a smartphone, tablet or desktop computer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros They categorize my photos by what is seen in them. For example, if I have three photos of dogs and 4 photos of food, they will conveniently create folders and store those files in them. So, when I open Google Photos the home page will show me my files in the various categories. #### Cons As someone who is currently unable to get a credit card, I am unable to purchase more storage when my free 15GB are full. This results in me moving to another software or creating another Google account to store my files there. --- ### Google photos is a great way to keep track of your pictures - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I love Google photos and it usually backs up quickly and keeps everything backed up so that you never lose it and you can always go online and grab whatever picture you need without using up the storage on your device or pc #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Whether it's a document or product photos or family photos Google photos stores and organizes your photos by date and time and it also has a search for photos feature that is really great you type in a keyword and it finds you photos that match at key word that is awesome #### Cons The search for photos program part needs a little work maybe a little AI integration sometimes it's hard to find it the right keyword Bert to use to match the photo you're looking for Yet but you put in enough synonyms it gets it right eventually --- ### Google photos is the best cloud storage for your media - Overall rating: 5/5 - Reviewer: Muhammad Aamer K. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experienced with google photos is great. I like it for it synchronized backup system i like its recovery I like its editing functionality and i like it because i have upto 15 gbs of free cloud storage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Google Photos is such a great platform that you will like everything about it, I mean It can take backup of your media files(photos and videos) automatically and there your data is very very secured. You have full options of gallery so you can use google photos to view your images and videos right there and delete from your device. You can recover the data if you deleted by mistakes and the best part is that you can also edit your images and videos. #### Cons The thing i like the least about it is that it does not have a separate storage i mean you get a free 15 GBs which is shared by your whole google account like gmail drive and photos --- ### Google photos review - Overall rating: 5/5 - Reviewer: Ali K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like using google photos and my opinion about it is very positive and it makes my life much more easier when I don't need to worry about every photo if I accidentally delete it from my gallery it's still in google photos and that gives me a lot of peace of mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how fast it uploads and back ups my photos and videos in to the cloud and that I don't need to worry about losing them. #### Cons Well it also stores screenshots which only takes more space and can't be removed from the backup list. --- ### Best cloud for photos - Overall rating: 5/5 - Reviewer: Helia T. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered This is a great cloud photo app that works very well on mobile. I don't have to be concerned about running out of storage space on my phone. Even if I erase photographs from my phone to save up space, they are all backed up and protected. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how the Google Photos algorithm works very well to detect faces and use this feature to keep shared albums updated automatically. The heat map with photo locations is also amazing. All the metadata is well preserved in the file so it works fine while searching and finding older photos. It also allows you to change the dates and hours of your images if necessary. The mobile app is also great in saving memory by making quickly uploading and detecting of backup files. #### Cons I am very sad the free storage of high-quality photos is gone though the paid plan isn't prohibitively costly for the average user. It also could have improved photo edit tools --- ### Most Required App For Our Memories ❤️ !!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Fantastic !!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Backup our photos in a secured way and access from anywhere and any device. - Provides backup with compressed format without losing quality - Sharing with our friends & family easily and effectively( No more bulk photos sending to everyone). - Easy to find a photo from our gallery with keywords. - Mandatory app for those who wants to keep their memories with them forever. #### Cons - Initially they provided these services with unlimited storage quota. But now, they restricted to account storage limit. Thus enable us to have photos within the limit. They may increase free usage quota from 15GB to some extra storage like 50GB. (Will be helpful for those who requires more storage) --- ### Google Photos review - Overall rating: 5/5 - Reviewer: Leo V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered My Use of Gogle Photos is Pessoal. it Help me to organize my photos. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Syncronization is very fast. Vey easy to use. #### Cons I Don´t have Cons About Google Photos. It Functions very whell. --- ### Powerful, Easy Photo Tool - Overall rating: 4/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with Google Photos, and have since convinced many colleagues and family members to adopt it, too. I highly recommend it to anyone who takes and wants to sort, share, and edit a more than just a few photos. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Google Photos is so easy to use! There is so much to like here, from automatic backups and easy album creation and sharing to project creation and photo editing. Google has done a really good job of adding new features and listening to its community to see what users would like. There are a couple different account subscription options, but all options are incredibly useful and worth it! #### Cons There isn't much to dislike here. Sometimes the album sharing settings and automatic sharing can be a bit clunky, but overall the entire product is smooth and free of wrinkles. --- ### Excellent tool for photo management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great program and superb for photo storage. Brilliant for sharing and I love the way it shares fond memories of the past. Backing up can be fiddly and I wish we could have a function where everything could be downloaded and stored all at once. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and great way to store my photos from my phoneI love the photo memories I see on the screen - lovely remindersCute ideas and suggestions #### Cons Not much free storage spaceBack up options a bit restrictive ideally need to be able to download everything at once and save it ## More reviews [Next reviews](https://www.softwareadvice.com/cloud-storage/google-photos-profile/reviews/?page=2) ---