Keepit

RATING:

4.8

(55)

About Keepit

Keepit is a backup platform that provides organizations with a private infrastructure to protect data across Microsoft 365 cloud platforms, such as OneDrive, SharePoint, Teams, Exchange, Public Folders, and Groups.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Keepit Pricing

Keepit offers you all-inclusive and predictable pricing, with no surprises awaiting you.

Free trial: 

Available

Free version: 

Not Available

Keepit user interface

Keepit Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Keepit

1 - 5 of 55 Reviews

User Profile

Lasse

Verified reviewer

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

3rd party backup to ensure you have your data in more than one Cloud

Excellent

PROS

The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen.

CONS

Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it!

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great service of Cloud-to-Cloud backup for M365 and many more

We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan.

PROS

A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down).

CONS

The dashboard could be a bit faster. I think that's the only thing I don't like.

Reason for choosing Keepit

Veritas SaaS backup was simply a rebranded Keepit instance - so, we stick with the original. Avepoint did provide support from China and did rely on Microsoft Azure Infrastructure, so the restore process would rely on the same infrastructure as the service we want to back up + a support that is not located in our time zone and is outside of Europe. Keepit, on the other hand, is an European company. So we chose Keepit.

Reasons for switching to Keepit

The UI, the price and the usability was much better with Keepit.

Michael

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

Productreview

It was great now its just decent.

PROS

Being able to easily share dokuments by rightclicking and choosing "share with keepit" and the content of the shared folder was originally dynamic.

CONS

To many technical problems with installing and faulty softwareupdates. But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse... It became less userfriendly for our teachers to use and to expensive a product.

Reason for choosing Keepit

Ease of sharing content with external users. Content folders was dynamic after sharing. Not to expensive a product initially.

Peter

Building Materials, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easiest and fastest way to a reliable O365 and AAD backup

"easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier!

PROS

Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities

CONS

As usual the price, but to be honest it's worth every cent!

Reason for choosing Keepit

Own cloud enviroment (not Azure) Easy of use Retention period Price

Reasons for switching to Keepit

Complicated to use Problems with patches and restore

José David

Food & Beverages, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

strong and cevil points of keepit

I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.

PROS

I really like having different copies over time of my emails anonymously by the user, it's an extra security.

CONS

His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user.

Reason for choosing Keepit

I chose Keepit because it was the easiest and the one I liked the most.