--- title: "Keepit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Keepit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Keepit is a good fit for you!" source_url: "https://www.softwareadvice.com/cloud-storage/keepit-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cloud Storage Software](https://www.softwareadvice.com/cloud-storage/) / [Keepit](https://www.softwareadvice.com/cloud-storage/keepit-profile/) / Keepit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cloud-storage/keepit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cloud-storage/keepit-profile/alternatives/) # Keepit User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 56 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 48 reviews (86%) - 4 stars: 6 reviews (11%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). - I really like the feature where you can give a user a link to all (or just some) their backup data. - We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction. ### Most mentioned cons - Doesn't offer backup of Power Automate flows and there are some issues with the restore of SharePoint sites. - His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. - Search functionality is very limited with search string restrictions and poor filter options for results. ## Keepit customer reviews Showing reviews 1-25 of 56 (page 1). ### Director of Construction Modelling - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Civil Engineering - Company size: 51-200 employees The reviewer appreciates the peace of mind KeepIt provides through regular backups of sensitive data. They noted that while the service is generally effective, the search and filter options could be more comprehensive. Full review available after login on Software Advice --- ### Setup & go - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Easy to setup, easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once it's set up, it just runs. No hastle, no tweaking, it just works. #### Cons I'm missing the option to download a pst file from the archived mails. --- ### Keepit for M365 Backup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Nice customer service from sales to implementation and ongoing support #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy connection to M365 and simple recovery options #### Cons Search functionality is very limited with search string restrictions and poor filter options for results. --- ### Easy to use Product - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Furniture - Company size: 5001-10000 employees - Product usage: 1-3 years · weekly - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Sometimes it needs to apply some workarounds but at the end of the day, the data is restored. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros So easy to implement and to use also for non-technical users. #### Cons It would be better for administrators to have a CLI, maybe through PowerShell. --- ### reliable backup and restore from backups - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it was easy to setup 365 integration and it is running with no problems #### Cons i have not found at the moment anything i dont like with the product --- ### Keepit for Email, Office and SharePoint - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and reliable. Was quick to implement. #### Cons Admin web page get stuck sometimes. Many improvements were made. --- ### The best backup - Keepit - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Shipbuilding - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered So far so good. Good support, Good guides. Backup recovery done, and was pleased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use, as most of the setup are wizard - like configuration. Even then should there be any queries the support was there to assist. Guides are also readily available, and easy to understand. #### Cons So far not much issue. Zendesk is a bit more challenging to setup, but still working on it. --- ### Secure and easy backup and recovery - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup was very easy, and it just works. Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy. I really like the feature where you can give a user a link to all (or just some) their backup data. #### Cons It would always be better if the cost was lower. --- ### Review Keepint backup Feature - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciated the configuration ease of the product #### Cons The information backup system. Example: I cannot receive an email message regarding backup in a different email address. Any backup software permit this function. --- ### KeepIT Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy configuration, SaaS model and the licensing model. #### Cons Doesn't offer backup of Power Automate flows and there are some issues with the restore of SharePoint sites. --- ### Help us when users mess up SP. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Maritime - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered It does the job #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Restore function and that is hold a backup of all out O365 services #### Cons Need to improve the search possibilities --- ### Office 365 backups - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far it has mostly been good with a few technical hiccups on the KeepIt cloud side of things. Most issues were resolved quite fast though and support is always very quick, responsive and thorough. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of implementation was fantastic. We were up and running in minutes. #### Cons We have had a few incidents where our backups either didn't run for a few days or they did run but we were unable to access them for 6 days while they were still being processed. --- ### Easy to use restores, partners not needed. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 1001-5000 employees - Product usage: 3-5 years · monthly - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Product is very easy to use and time machine is working well. #### Cons We have very high privacy on user mails so we have very limited amount of users who may use the product. Audit log is very precise even thought the looked mailbox is hard to recognize as log is based on id and onscreen you can see only human readable text. Also old user might be hard to find if exact timeslot when user has been in company is not known. Normal search only shows results for current users by default, older ones you need to first jump to the correct date and search after that. --- ### DR Plan - Overall rating: 5/5 - Reviewer: Matthew D. - Industry: Sports - Company size: 51-200 employees - Product usage: 1-3 years · a few times a year - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We have this for a DR Plan, we know its important to keep all data backed up and then easily recoverable if a disaster struck. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use backup options to make sure all files can be recovered efficiently #### Cons Sometimes the speed of recovery can be slow but we do work with big files --- ### Keepit the Best for INGUN - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keepit is very easy to install and configure, so we were able to configure it within 30 minutes. #### Cons We haven't found anything negative yet. ist all great for us. --- ### Excellent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Customer Service is excellent, they have helped me a lot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and manage although I need to train more how can we benefit the most from the Service. #### Cons I haven't had time to fully orientate to the Servise. I hope I find there some day something if I need to search some file or folder what has disappeared from our O365. --- ### Very good backup-solution with good cost-benefit ratio - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 501-1000 employees - Product usage: less than 1 year · monthly - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The set-up was easy. Very good user support. After the installation the backup of the all E-Mail-Accounts, OneDrive and Sharepoint is running automatically. Restoring is also simple to use. #### Cons Restoring of multiple emails from a selected time period is not possible at once --- ### Adrian Gheorghe - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation and use of this backup solution. --- ### Keepit Backup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: less than 1 year · monthly - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered With Keepit we have the tool we need to fast and easy restore files to all of our users if they ask for it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to use #### Cons nothing to add here --- ### Great service of Cloud-to-Cloud backup for M365 and many more - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down). #### Cons The dashboard could be a bit faster. I think that's the only thing I don't like. --- ### Ayhan's Comment for Keepit at AH@06092022_1540 - Overall rating: 5/5 - Reviewer: Ayhan H. - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered This Keepit idea is perfect! Everything works fine! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This Keepit idea is perfect! Everything works fine! #### Cons I thing the Mobile Applications can be easy to use? --- ### 3rd party backup to ensure you have your data in more than one Cloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen. #### Cons Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it! --- ### Easiest and fastest way to a reliable O365 and AAD backup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered "easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities #### Cons As usual the price, but to be honest it's worth every cent! --- ### A good and easy to use cloud solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Keepit Gives me peace of mind to know that there is a good backup in a protected place #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to implement and use. Has all the features I need for mail backup #### Cons The price is a little bit high compared to other solutions --- ### strong and cevil points of keepit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like having different copies over time of my emails anonymously by the user, it's an extra security. #### Cons His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user. ---