--- title: "Club Caddie Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Club Caddie. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Club Caddie is a good fit for you!" source_url: "https://www.softwareadvice.com/club-management/club-caddie-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [Club Caddie](https://www.softwareadvice.com/club-management/club-caddie-profile/) / Club Caddie Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/club-management/club-caddie-profile/) Reviews [Alternatives](https://www.softwareadvice.com/club-management/club-caddie-profile/alternatives/) # Club Caddie User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 27 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 22 reviews (81%) - 4 stars: 4 reviews (15%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - All 36 teams participated this past Saturday and we raised money for a veteran’s organization that we have worked with this past year. - Customer support has been very helpful when needed to help troubleshoot a problem. - The value for you money is great compared to other systems I've used in the past. ### Most mentioned cons - I felt like the window to accept or decline loops were sometimes difficult for quite finicky. - The member billing seems to be the area that I struggle with at times to integrate with our processes. - I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. ## Club Caddie customer reviews Showing reviews 1-25 of 27 (page 1). ### Club Caddie Review from Wildwood Country Club Office Manager - Overall rating: 5/5 - Reviewer: Katie K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was the Office Manager during the transition into Club Caddie, so I have been here since the start! When I first started here, we actually just transitioned to using Lightspeed - which did not fit our needs. About a year later, we found Club Caddie and transitioned. I feel like every day I continue to learn more features of Club Caddie because of how much is offered. It has been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The layout is great and easy to navigate. I love all the reporting that is offered! And the customer support is great - I can get ahold of someone to help me very quick, and they always help the issue. #### Cons Sometimes it takes a long time for certain things to load, especially when I have been running the program for a while. I have to restart the program a lot. #### Reasons for switching to Club Caddie Lightspeed did not work for our needs. We also did not like how it was multiple different systems and log ins. We tried and tried to make it work, but within the year we had it, it was not for us. #### Vendor response Hi Katie, Thank you for taking the time to provide your feedback about Club Caddie. We strive to provide a product and service that don't just meet your needs today, but continues to innovate and provide everything you need as your business evolves. As always, please continue to provide as many ideas and suggestions as possible along with any areas that are causing frustration. We take your feedback serously and will always work to be the best partners that we can. Thank you again! Club Caddie Team Replied December 2025 --- ### Owosso Country Club review - Overall rating: 4/5 - Reviewer: Amy Sue F. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The CC customer service operations have highly improved since we joined four years ago. The different ways of communications, contact, and other forms of help are useful to all staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the pos has such a wide versatility between different aspects of clubs and departments to link together all different types of sales needed. #### Cons The biggest complaint that we have here at OCC would be the restaurant functionality. I think that the buttons are so complex because it needs to be able to work within different departments but wish there was something more simple along the lines of TOAST or other restaurant pos systems. #### Reasons for switching to Club Caddie Geared more towards clubs and POSI would need to be linked #### Vendor response Hi Amy, Thank you so much for your thoughtful and detailed review. We always strive to get better every day and appreciate the feedback on where we can improve. As luck would have it, we are currently putting the finishing touches on a new mobile app experience for F&B operations that I think you'll be excited to see. We'll be in touch soon to show you the new and improved software. In the meantime, please don't hesitate to let us know if there are any other areas where we aren't meeting your expectations. Thank you for being a valued partner! Replied November 2025 --- ### We switched to another company - Overall rating: 3/5 - Reviewer: Tamie W. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company #### Cons Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore. #### Vendor response This isn't a fair review. New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities). New ownership never contacted Club Caddie or sat through a single training to learn to use the system. In May, the account was disabled for non-payment, rendering login and reports unavailable for access. Replied March 2022 --- ### Club Caddie has a really good product - Overall rating: 5/5 - Reviewer: Brandon J. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been good, and I really appreciate everyone’s eagerness to help resolve situations. The support team is responsive, patient, and genuinely committed to making sure we’re successful. Anytime we’ve run into a challenge, they’ve jumped in quickly and followed it through until everything was squared away. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The managed marketing is fantastic—it's like having another employee dedicated to driving results. They stay ahead of trends, create professional-level content, and consistently push out campaigns that generate real engagement and revenue. It frees up our staff to focus on operations while still getting top-tier marketing support. #### Cons Not able to customize the tee sheet more, most notably with daily shotguns. It can handle some of these setups, but the process can be a bit cumbersome at times. A little more flexibility or streamlined tools for non-standard formats would make managing busy days and special events even easier. #### Reasons for choosing Club Caddie I had used lightspeed before and wanted to try something new. #### Reasons for switching to Club Caddie We needed something more robust for member charging and tee sheet set up #### Vendor response Thank you so much for the 5-star review! We are thrilled to hear that our Managed Marketing services are driving real revenue and that our Support Team’s commitment to your success is appreciated. Your specific feedback on customizing the tee sheet for non-standard formats, especially daily shotguns, is extremely valuable. We are actively prioritizing these kinds of operational enhancements and will share your request for more streamlined flexibility directly with our product team. We are proud you chose Club Caddie, and we look forward to continuing to partner with you. Replied November 2025 --- ### Managed Marketing Success Story - Overall rating: 5/5 - Reviewer: Gaby W. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been great! We have enjoyed the last 2 years and even decided to use the managed marketing that is offered. We recently had our 4th annual Turkey Scramble, an outing we put on every November to kick off the holiday season. This event has grown every year since 2022 however, this year was very different. We sent out a teaser email in September to get the word out about the date and price. We opened signups on October 1st and the initial list of 30 teams was full by October 15th with an extensive waitlist. We decided to open up 6 more slots to those teams on the waitlist. All 36 teams participated this past Saturday and we raised money for a veteran’s organization that we have worked with this past year. This is the largest Turkey Scramble we have had and it was the quickest the spots filled up. We also had a record amount of online registrations and I believe it is all because of our email marketing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of booking tee times and navigating the system as a whole. I have also enjoyed the 24/7 help chat that is available for us when needed. That has come in handy more times than not. We have also enjoyed working with the managed marketing team. We have seen great success this past year with Increased tee time bookings and participation in tournaments. #### Cons There are some features that we do not use as a course so for us it is a waste of space on the screen. Not that we dislike these specific things, we just do not utilize them because we don’t need them. #### Reasons for switching to Club Caddie Club prophet just did not work for our club . There were a lot of features that were frustrating day to day. #### Vendor response Hi Gaby, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that Club Caddie has been a valuable tool to your team. It’s also wonderful to know that partnering with our Managed Marketing team has contributed to increased revenue and time saved for you. Your story about the Turkey Scramble truly made our day. Congratulations on your largest and fastest-filling event yet—and on raising funds for such a meaningful cause. We’re honored that Club Caddie played a role in helping you reach and engage your golfers so effectively. We also appreciate your note about unused features. Feedback like this helps us continue refining the platform, and we’ll be sure to share it with our product team. Thank you again for your partnership. We’re grateful for your trust and excited to continue supporting your success. Replied November 2025 --- ### Highly Recommend!! - Overall rating: 5/5 - Reviewer: Jim L. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it has been great. Being able to see daily rounds from the Superintendent's perspective. Comparing year to year data, even seeing what our restaurant sales have been. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's an all inclusive program that gives a ton of data which has helped modify maintenance practices. I also like the fact we can utilize online payments for the tee sheet and even in house tournaments. #### Cons Just wish our staff would utilize the program to its full potential. One aspect would be maximizing rounds, which is easily seen with using the heat map on the tee sheet. #### Reasons for choosing Club Caddie Price point met our budget better and the fact it is a cloud based system #### Reasons for switching to Club Caddie Was looking for a new tee time program, but with Club Caddie it was all inclusive which made it more appealing. #### Vendor response Hi Jim, Thank you for taking the time to share your feedback. We’re delighted to hear that Club Caddie’s all-inclusive platform has helped you make informed decisions. We appreciate your note about staff adoption and fully utilizing features like the tee sheet heat map. Maximizing rounds is a key benefit of the platform, and we’d be happy to provide additional training or resources to help your team get even more from the system. We truly appreciate your partnership and are here to support you in getting the most out of Club Caddie. Replied November 2025 --- ### Awesome group to work with!!! - Overall rating: 5/5 - Reviewer: Mike W. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From day 1 until now my experience has been great. I really like the continuous updates they put out to make the system better. Customer support has been very helpful when needed to help troubleshoot a problem. The value for you money is great compared to other systems I've used in the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The onboarding process to get our course up and running. Being designated a specific person to get us up and running was awesome. I also really liked how they how the whole process set up so you knew each week what you would be covering to get things going. Online registration was a huge hit this year for our JR Golf Program. Out of 201 participants 95% of the children were registered online. I really enjoy how easy it is to just check a golfer in for golf or check in and add food & beverage to their tab. Very simple process for either one. #### Cons From day one I honestly haven't found any cons from other systems I've used in the past. Just my honest opinion. #### Reasons for switching to Club Caddie I made the switch from ForeUp to Club Prophet thinking I found a better system only to realize I didn't. I did more research and decided to switch to Club Caddie after 6 months with Club Prophet #### Vendor response Hi Mike, Thank you for sharing such a thoughtful review. We’re thrilled to hear that your onboarding experience was smooth and that having a dedicated team member helped make the transition easy. It’s also great to know that the structured training process was helpful as you learned the system. We’re especially happy to hear about the success of your Junior Golf Program’s online registration—95% participation online is incredible! And it’s wonderful that features like quick check-ins and simplified food & beverage tabs have made day-to-day operations easier for your staff. Your kind words about ongoing updates, customer support, and overall value mean a great deal to us. Feedback like yours motivates our team to continue improving and supporting our partners every step of the way. Thank you again for your trust in Club Caddie. We’re grateful to work with you and are here whenever you need us. Replied November 2025 --- ### Completely Satisfied Customer - Overall rating: 5/5 - Reviewer: Cheryl P. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service. The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience. Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system. #### Cons The member billing seems to be the area that I struggle with at times to integrate with our processes. #### Reasons for choosing Club Caddie We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service. #### Reasons for switching to Club Caddie We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected. --- ### Excellent System. Glad we made the switch. - Overall rating: 5/5 - Reviewer: Jay D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month. #### Cons Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring. #### Reasons for switching to Club Caddie Wanted a cloud solution that was more modern. --- ### Exceptional Product - Overall rating: 5/5 - Reviewer: Cathy S. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Club Caddie is an exceptional management program, especially for a very small club. It is easy to use; even the least tech-savvy individual can use Club Caddie with ease. IT support is awesome; words can not explain how these individuals go above and beyond to help with everything, from small issues to major problems. They are the reason we use Club Caddie. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support and IT support teams at Club Caddie are phenomenal. The staff go above and beyond to assist users with all areas, from setup, training, and everyday user assistance. I have used the IT chat feature many times, and each time I have received absolutely the best support. Club Caddie IT staff is the best IT Support I have ever worked with. #### Cons Not being able to delete members permanently. I would like to be able to "clean up" member records for individuals we are sure are not returning. Deleting customers only puts the record in Archives, but the reports still pulls data from the Archived database. #### Vendor response Hi Cathy, Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that your experience has been great. Your recognition means a great deal to us, and we’ll be sure to share your feedback with the team. We’re grateful for your trust in Club Caddie and are delighted to hear the system has been a valuable tool for your club. Please don’t hesitate to reach out if there’s ever anything more we can do to support you. Replied November 2025 --- ### User Friendly with Helpful Staff - Overall rating: 4/5 - Reviewer: Clare H. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I like it overall. I think that the sales are nice but have room to see a breakdown of department. I think the employees are friendly when working out a problem that needs a solution quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the club caddie marketing portion. The newsletters and emails are easy to build. I love how I can see it as a test to view it from the receiver's view. From the POS side, I like how easy to use as a server and how it flows correctly. #### Cons The event is nice; it can charge the individual customer. I wish it were more customizable, with language changes. I want to change from "How many people will be attending?" to "How many tickets would you like to purchase?" How many couples will be attending? This has been complicated and has costed alot of user error with the language depending on the customer. It would be a HUGE fix if it could sync in labor from HomeBase to see a sales-to-labor ratio. #### Reasons for switching to Club Caddie Went out of Business, We had go connections with Fore UP but they merged with a company that did not work with us. --- ### Club Caddie is IT - Overall rating: 5/5 - Reviewer: Brandon V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Club Caddie. Going from club caddie to other systems has not been the same, and I like the system that my club that used it had in place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Made life so much easier - not just from a scheduling standpoint, but also communicating with my caddie master. Paying nothing to get the app as a caddie is wonderful. I have talked with my caddie master multiple times about how hectic assigning caddies can be for tournament days, and this made his life so much easier. The caddies loved it, our boss loved it. Just a great product #### Cons I felt like the window to accept or decline loops were sometimes difficult for quite finicky. At times, I was hoping that there would be an update in the App Store to correct the bugs, but there was not much of an update to be found. #### Vendor response Hi Brandon, Thank you so much for sharing your experience with Club Caddie. It’s wonderful to know that the entire team, from caddies to management, found value in the system. We also appreciate your feedback regarding the accept/decline window and the need for more frequent app updates. Insights like yours are incredibly helpful, and we’ve shared these notes with our product team as we work to improve reliability and user experience. We’re grateful for your kind words and are honored that Club Caddie has stood out compared to other systems you’ve used. If you ever have additional feedback or suggestions, we’d love to hear from you. Replied November 2025 --- ### Club Caddie is AWESOME! - Overall rating: 5/5 - Reviewer: Laura R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A great experience. We are very pleased with the software. I highly recommend using Club Caddie. The credit card merchant you sync with makes it very easy as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Club Caddie is an awesome POS. Ease of Use is fantastic as well as tee sheet maintenance. The monthly billing is a huge help. It fully integrates with Quickbooks Desktop, making bookkeeping more efficient and less cumbersome. #### Cons I would like to have a 1-800 number and speak to someone live instead of online chat and AI help. I tis too hard to type questions and problems. #### Vendor response Hi Laura, Thank you so much for taking the time to share your experience with Club Caddie! We’re thrilled to hear that you’re enjoying the software and find it easy and efficient to use. We also truly appreciate your feedback regarding support options. While our chat and AI tools are designed to provide fast answers, we understand that sometimes speaking with a live representative is easier. Your comments help us identify opportunities to improve, and we’ll be sure to share this with our support leadership team as we continue to enhance the service experience. Thank you again for the recommendation and for being part of the Club Caddie community. We’re glad to hear you’ve had a great overall experience, and we’re here to support you whenever you need us! Replied November 2025 --- ### Ease of use & a wealth of information - Overall rating: 5/5 - Reviewer: John O. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has. #### Cons I don't have any, just keep doing what you are doing. #### Reasons for choosing Club Caddie It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer. #### Reasons for switching to Club Caddie It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer. --- ### Club Caddie POS - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Being cloud based we were able to use all of our existing hardware and most importantly it allows me to stay tuned in with operations no matter where I am. Integration and installation was quick, efficient and done completely through remote access. The online training was thorough and concise with just enough input initially to get us up and operational without overloading. This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge! We all know that questions, issues and glitches arise at the most in opportune time or when everything quiets down late into the evening. We are two years in with their system and have never been left without immediate first rate support. Club Caddie isn't a one size fits all. I liked that we weren't overwhelmed with features and kits/components that we did not need; therefore, we found it very adaptable, customizable and intuitive. As for their development team, they are always listening and looking for feedback. As we, course owners and operators, come up with new ideas and suggestions for added features we'd like to see, they listen and get busy. As we evolve, they evolve. The results are there! The updates and integrations of new features is a sign to me of a company that wants to succeed and be out front. As a course owner for over 10 years, I can highly recommend them as a software provider! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have found the Club Caddie POS software and operating system to be very reliable and a seamless replacement for our previous software provider. We utilize their online tee sheet as well as their credit card processing partner. Everything works together in harmony and has proven to be cost effective and efficient. #### Cons I like the whole package! They have a great product with a great team behind it! --- ### Club Caddie - Exceptional Tee Sheet Program - Overall rating: 5/5 - Reviewer: Sue M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered It has been a very good experience with Club Caddie. Of course we have had "bumps" along the way, but with [sensitive content hidden] help these have been resolved in a timely manner. It has been a pleasure to work with him. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that we can chat with Club Caddie at any time if problems arise. I also love how it is user friendly. #### Cons When software updates occur, we have some trouble getting the staff use to those updates. --- ### Smart option for Golf and F&B PMS - Overall rating: 4/5 - Reviewer: Nikki R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The POS register requires little to no training! It's basic flow is easy to follow. It has a seamless transition between both golf and F&B. Keeping member accounts manageable and accessible by all. #### Cons There is always room for improvement on every PMS. Nothing is ever perfect. What I appreciate about Club Caddie is they listen to us users. They take in feedback and implement changes quickly. Every update provides that extra layer of improvement making the quality of their product better and better over time. --- ### ClubCaddie - 2nd to non - Overall rating: 5/5 - Reviewer: Travis K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the flow of this software. You can maneuver around within this software within one view. You don't have to go to other sites or pages to do your main tasks. It's also maintained updated and enhanced with new features. #### Cons The biggest thing I would have to say that I least like about the software was not finding them sooner. We went so long with dealing with outdated software and tech until we found ClubCaddie #### Reasons for choosing Club Caddie Better Customer Support, Delivered on their promises & the ability to make suggestions to the software and it actually be implemented. #### Reasons for switching to Club Caddie ClubCaddie was 10 steps ahead of them in every way. --- ### Club Caddie Answers Your Needs - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. To boil the entire experience down into a few words, Club Caddie has been excellent in every way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity to both learn and use Club Caddie to manage our daily operations and their level of customer service is unmatched. #### Cons There can always be improvements made to any software, I would like to see some tweaks to the tee sheet view. #### Reasons for switching to Club Caddie Their user interface simplifies your business workflows down to just a few clicks making our facility management a breeze! #### Vendor response Thanks for the amazing review, Tony! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Let us know if we can do anything else for you and your team. Replied September 2021 --- ### Club Caddie - Overall rating: 5/5 - Reviewer: Mike P. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It has been a very crazy 2 seasons thus far with what has been going on. Club Caddie has been very helpful with anything I needed to make things go smother with their software! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how it is easy to use for all users, the reports and controlling my price for online tee times. The support team are great to work with and handle any problem you might have. #### Cons 2 things: Not a fan of the chat option when you need a quick answer for support. I would like to see a pin # for each transaction to make staff members accountable for the transaction and also track down any mistakes that may happen. #### Reasons for choosing Club Caddie The cost and it looked easier to use. #### Reasons for switching to Club Caddie Cost --- ### Good product - Overall rating: 5/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Above average. Would love to see it work with fast internet speeds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates quickly. Lots of data. Quick and easy adjustments. #### Cons Can be just a little clunky. Partially because of our slower internet speeds. Changing 18 to 9 hole golfers is slow. #### Reasons for choosing Club Caddie I would likely only switch if a server based option was available. Once internet speeds catch up I will have no issues. --- ### Ease of Use, Ease of Implementation, Great Value - Overall rating: 5/5 - Reviewer: Pete K. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet. #### Cons I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use. #### Reasons for choosing Club Caddie Great customer service and very fair competitive cost and all the features I was looking for. #### Reasons for switching to Club Caddie Primarily cost and ease of transition to this software. #### Vendor response Thanks for the awesome review, Pete. Replied March 2022 --- ### Club Caddie Golf Management - Overall rating: 5/5 - Reviewer: Judd C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It's been fantastic. Their team has been very helpful from the start and continue to reach out and ask ways to make the system better #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to learn the system, followed by easy to train new staff of the operation of the program. #### Cons Some of the back office items can be confusing to learn, but once you understand how they function it's not too difficult to pick up --- ### Good and Getting Better - Overall rating: 4/5 - Reviewer: Alex C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am happy that we went with Club Caddie. It was a much more affordable option than some of the larger Golf Course Management software companies. It fulfills our needs and I appreciate that they are constantly looking for ways to improve -- even if that means having to find and deal with areas where the software is deficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I appreciate ClubCaddie's constant desire to improve the software. About once a month they are releasing new versions that always improve upon old ones. They are receptive to feedback and often times will cater directly to user recommendations. We are a smaller sized golf course and ClubCaddie does everything that we need it to do. #### Cons There are still some functions that I would like to see rolled out. Specifically, there is currently no device in the software to handle Cart Ride or Greens Fee Punchcards. It is my understanding that it is being worked on by developers and I look forward to it being rolled out. Would also like to see function that addresses Member or Non-Member Pro Shop Credit. --- ### Club Caddie - Overall rating: 5/5 - Reviewer: James E. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support is outstanding. Whenever we have a question, they are available including nights and weekends. #### Cons Not a thing. Very happy with whole package. #### Reasons for choosing Club Caddie Great staff, easy to work with, easy setup #### Reasons for switching to Club Caddie Wanted a POS System that was afgordable ## More reviews [Next reviews](https://www.softwareadvice.com/club-management/club-caddie-profile/reviews/?page=2) --- Club Caddie Reviews, Pros and Cons - 2026 Software Advice