EZFacility vs Mindbody

EZFacility has 93 reviews and a rating of 4.48 / 5 vs Mindbody which has 2089 reviews and a rating of 3.96 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (93)

3.96 / 5 (2,089)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

October 16, 2020

November 24, 2020

Pros/Cons

  • Pros

  • Software is very easy to operate. Love all the features, having our own app and whenever you have an issue, the customer service is top notch.

  • The software is very user friendly and the support is awesome. I learned in about a week. If there is an error the team is there to assist. Very friendly people.

  • Cons

  • The only issue I have had is that there have been errors on the client contracts that were saved in their profile. With your customer support team, we have been trying to figure out the issue.

  • There are some features that look like they would be helpful, but seem to be awkward to implement within our business structure.

  • Pros

  • I absolutely love this this software. I’ve used it at multiple jobs I’ve had. It’s super easy to navigate and makes our jobs easier.

  • Awesome customer service! The rep is the best!

  • Cons

  • Customer service is mostly good but inconsistent. Pricing is slightly on the high side. I pay about $105 a month.

  • Only complaint is the desktop website, it's a bit messier and harder to use, but they have a great app so it makes up for it.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux