EZFacility vs RhinoFit
EZFacility has 122 reviews and a rating of 4.48 / 5 stars vs RhinoFit which has 266 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I like the schedule feature, I like that I can see what is going on in the entire facility at all times. That is a very nice feature.
- User Friendly, good payment tracking system, good scheduling system. Customer Support is excellent.
Cons
- If the check-in screen is not selected and a member scans in, it can be a problem. If you do not have at least 2 computers at your front desk, a lot of members will not get checked in.
- It is not very intuitive for customers to use (especially new customers) I constantly receive calls and emails complaining about how new customers are unable to register for training.
Pros
- It's not complicated at all. It's worth every penny you pay for it my company has been using Rhinofit for 3 years now and have never had a problem.
- I like that the software is easy to use and keep track of member progress. I also like that each member has their own portal.
Cons
- I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
- And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
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2020
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