Fitli software


36 reviews(5.0/5)
36 reviews(5.0/5)

Fitli is a cloud-based club management solution suitable for small and midsize businesses. It helps users book appointments, advertise club services and manage classes. A dedicated mobile app helps users remotely engage with clients.

With the Fitli mobile app, clients can view current class schedules, book their desired class time slots and pay. This functionality may also be embedded in fitness clubs' websites, meaning clients can interact with clubs through either platform. Employees that use Fitli will also be able to use the software to manage their schedules and perform other basic administrative tasks.

Upon purchase, users can expect a personal setup from Fitli’s team, which helps with customer and product migration, as well as general system integration. This team will also provide round-the-clock customer service and support via email or phone. Fitli is available for purchase on a monthly subscription basis.

Supported Operating System(s):
Web browser (OS agnostic)

36 Reviews of Fitli

Showing 1 - 20 of 36

Start your review of Fitli

Click to start
  • Paige from Zumba with PaigeB, LLC

    Number of employees: 1 employee

    September 2018

    Great Affordable App!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fitli, and their support team, have been FABULOUS. I moved from Mind Body to their software, and any issue that arose was fixed quickly and efficiently. They helped me set everything up, and set up my new company profile. I absolutely love the customer support. Despite missing a few things I was used to, it definitely serves all my needs.

    Pros

    in this app, I love the pricing bc it fits for my small business, and the format of the software is very easy to navigate.

    Cons

    There are a couple things I wish you could do, such as multiple product purchases in one transaction, and showing birthdays on the front page where it lists all my customers.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Great company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    payroll for my teachers, adding an app for my clients, and reporting, most importantly as a small biz, I need something i can afford.

    Pros

    They were very detailed in my setup call. Saying what they can and cannot do. But they have a great product. I excited to get started with them. the app is great for the client experience, and back side really easy to use.

    Cons

    just minor features they are adding on, like email for birthdays...but nothing major yet

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Autumn from Lovely Lioness Pole Dance & Aerial Fitness

    Number of employees: 2-10 employees

    August 2018

    Great Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer service is supreme. Easy for clients to use. Better cost than competitors.

    Cons

    Software has gone down but did not affect my sales. They communicated right away and said they were on top of it.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Jay from Isokinetic Speed Development

    Number of employees: 2-10 employees

    August 2018

    Isokinetic Speed Dev Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ive been through 6-8 booking softwares before I met Fitli, I was skeptical at first, I went through hell with the past softwares and lost control of and clients. With Fitli, I managed to control my clients and "book and pay" on the spot, From summer 2017 to summer 2018, I have doubled revenue from a low single digit to a double digit monthly income! This could not have been done without the easy access of FITLI. Parents love it, and so do we!!

    Pros

    User-Friendly mobile app! Parents love it

    Cons

    Nothing bad to say here, everything about this software is great

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Monica from Wholesale

    April 2018

    Absolutely simple and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I loved that this software allowed me to participate in a free trial, gave me great insight to how everything worked! I loved it!

    Cons

    I did not experience any cons, however some people did request better accessibility for android users!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matt from TYM Agency

    April 2018

    Easy and efficient interface to work with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    So simple to set up on our website and the scheduling was very easy to maintain,
    Customer service was fast and thorough as well.

    Cons

    Unfortunately our home studio wasn't utilized as planned, as the main instructor was too busy with her other studio classes and did not use the software as much...

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Shauna from Dok Fit

    March 2018

    Amazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use for both myself and my clients, which has increased my profits. Super Customer oriented.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Jade from Exercise in Disguise Fitness

    March 2018

    Awesome, easy to use program that has made running my studio a breeze!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Amazing price, easy setup, comprehensive easy to use program and the best customer service ever! All of the features have made managing my fitness studio a lot easier.

    Cons

    I don't have very many cons but I would like it if there was a version of the app for Android users. All of my customers with iPhones are very happy with the accessibility. Just wish i had that for my Android users.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Dawn from Next Page Fitness

    March 2018

    Really glad I switched!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The quick and easy responses from them to correct any issues that come up. Reduced price....saving a ton of money compared to Mindbody!

    Pros

    The customer service is top notch! This makes this company stand out from the rest. The price...also another HUGE benefit.

    Cons

    The only thing right now is a way to sign in when clients get to the gym. However, they stated they will be working on that and adding it soon.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Kelly from Fit Now

    Number of employees: 1 employee

    February 2018

    I switched from Mindbody to Fitli over a year ago. Best decision! Excellent program great price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that they continue to upgrade and add new features. The support staffs have been incredibly helpful as I navigate my way through this new technology. I am not very tech savvy and they have been very patient and helpful.

    Cons

    My biggest beef is that I cannot back-date when someone pays their membership. If their membership dues are payable on the 5th of the month and I don't get their payment until the 9th their membership that month starts on the 9th. I wish I could go back and change the date to reflect their actual due date.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Meghann from Koppele Method

    Number of employees: 1 employee

    February 2018

    It has been positive and an easy transition

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Scheduling, payment, and affordable.

    Pros

    I like the payment processing and the customer service is wonderful. I was using Mindbody online and their price increase was not worth the services I was currently using. I feel Fitli has all the features I need and is much for affordable for a small business.

    Cons

    I do not like how you have to pay upon scheduling. I have a lot of clients that pay per sessions but I see them weekly. It would be much easier if I could schedule them in advance without having to charge them. The owner is aware of this and was very accommodating to try and remedy the situation for me, which I appreciated.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Lynne from Aloft Aerial Fitness

    February 2018

    Perfect for small business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    For a very affordable price, I have customers who can easily pay for and schedule classes. Teachers are notified when they have students sign up. It's easy to create a schedule, cancel sessions and notify students of changes.

    Pros

    Fitli has been perfect for my business. The beauty is in the simplicity and ease of use. They are also super responsive to questions and suggestions. Fitli is RELIABLE. My clients find it straightforward and easy to use. The software is easy to set up and use. It also is very affordable.

    Cons

    The Fitli app is only available on IOS. It would be nice to be able to customize emails to my customers.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Tracy from Personal Trainer

    February 2018

    Great app and great service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Low CC transaction fees. Always adding new features. Customer service will waaay exceed your expectations

    Cons

    Needs client folders to place former clients separate from current.
    No way to delete clients from main list.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: fitli, Fitli

    February 2018

    Thanks for the review and feedback Tracy! We have updates to the Customer management functionality in the plan for a little later this year after some other big improvements I know you will like.

  • Mandy from Made for Movement Pilates

    February 2018

    I am very satisfied with the services and support Fitli provides.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The value, technical support, and the fact that the majority of my clients transitioned to the software easily. Many of them report preferring it to the previous system.

    Cons

    It would be helpful if family members could share accounts and if discounts/price adjustments were possible without a code.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Andrea from Fit Moms on the Move, LLC

    Number of employees: 1 employee

    February 2018

    Great Value, Excellent Customer Support, Growing Company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is amazing. They are a small support team, so you know who will answer your questions. They are speedy in their responses, and give very thorough and clear answers. They are very open to learning your company needs and do everything they can to help you problem solve issues.
    The pricing structure is very reasonable for what you get.
    While there is certainly room for improvement on certain features (which they are constantly working to add and improve on), the format is clean and easy to use and find things.
    This is a pretty basic software, but I think the majority of business owners would benefit from using Fitli as long as they don't need something super complicated. Plus, as stated, they have been improving and adding more features... I believe it worth checking out if you thinking of switching!

    Cons

    There are a few items we asked to add or improve, and many items the Fitli team has already added or fixed. It's a process to prioritize requests, so we understand that as a new and smaller company improvements will take time. Plus, their customer service is so great, (and even though it can be a bit frustrating for us admin) it is worth the wait to see what improvements are up and coming. I know that for our customers it has been a good transition from MindBody (where we were before), but there are lots of requests for Android app (which they are working on). It is a bit confusing to some users at times, but we've been able to help resolve questions pretty quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Courtney from LSUHSC-NO Wellness Center

    Number of employees: 2-10 employees

    January 2018

    Fitli has made my job much easier and a lot less stressful!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allowed our users to have a more hands on experience in scheduling their sessions. Our previous software did not allow them to cancel sessions or be added to a waitlist if a class was full. It has made my job a lot less stressful!

    Pros

    Everything! We are a university and we were looking for a software that would allow our members to sign up for Reformer classes online. We had a lot of specifications and features we wanted/needed. The Fitli team was more than accommodating and even went as far as to add new features to benefit us specifically. The customer service has been outstanding! Our customers love how user friendly the software is. The Fitli team has done a great job of creating a wonderful software as well as creating a long standing relationship with their customers. It is very rare to find a company that will reach out to you simply just to see how things are going or inquire if there is anything they can improve upon.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

    Response: fitli, Fitli

    January 2018

    Go Tigers! :)

  • Verified Reviewer

    Number of employees: 501-1,000 employees

    January 2018

    Fitli is an excellent scheduling software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I enjoy how simple it is to use. It was very easy to learn and helps me stay organized with my appointments.

    Cons

    Sometimes it is a bit slow to load but it seems there are constant upgrades so I'm sure it will improve.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Julia from Body and Mind Studio

    Number of employees: 1 employee

    January 2018

    Amazing customer service and support! Love how user friendly the program is as well!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I enjoy that the software is able to keep track of my client's class packages.

    Pros

    I like how easy it is to use the program! Also, any time that I have any questions or concerns, Customer service agents are available and answer my questions quickly. Amazing customer service and support!

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Dawn from Leash Your Fitness

    January 2018

    Amazing!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I just left MindBody because it was 1/ getting too complicated with too may features 2/ extremely expensive. I did a lot of research on different registration platforms and Fitli had everything that I need. It is super easy and VERY affordable. It has recurring payments. Nice calendar. Reports. Phone App. No merchant account to deal with. And the customer service is amazing!

    Cons

    They are constantly upgrading so I look forward to a business app and recurring sign ups for my customers but they are definitely not deal breakers.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Tracey from Heart Soul and Mind Yoga

    Number of employees: 1 employee

    October 2017

    Fitli has been great in helping me keep track of customers, sales, and evaluate success!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saves me so much time!

    Pros

    Easy to use. Customers can make bookings and payments on their own (which also gives me the ability to correspond with them prior to a class or session if needed). Reports that are available are very helpful! Support is fantastic!

    Cons

    It took a little getting used to the language of the software but not much else! I am interested in seeing more monthly reports being developed.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
Do you use Fitli?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771