I am impressed by the depth of functionality while it is still rather easy to overview. The extremely helpful and uncomplicated support team is one of the biggest assets of this system. I don't think I ever got an "empty reply" on any of my requests (never any empty words like "we will consider your request in the future but cannot promise anything at the moment ..." like I am used to from other, less flexible and supportive software companies)

It is relatively easy to set up. The End User/Client journey and registration is simple and logical. The team is responsive and open to ideas. It is affordable. It is a young and agile team.

The reporting engine is not (yet) as powerful as some other tools on the market. Specific for UrbanSports Partners: While the integration between both systems mostly works really really well, sometimes the communication can be difficult if it is not clear if an issue or function is related to the Fitogram System or the Urban Sports Club System.

I have the impression, that the Fitogram people are constantly working on the improvment and integrating new features. The support is very quick and friendly. It s a difficult market in Germany and I hope, this will continue

We're running three big yoga studios and for us, the online Check-in for the customers and the easy booking system are the most important big points of FG. Also the Backoffice Features like the debits, invoices, CRM etc. are really crucial for our business

There are some features, that really need the next evolutionary step, especially the Reporting System. But they know about it :-) I always prefere a software, where the developers are aware of the neccessity of constant inmrpovements...

Makes my life a little easier every day.

Great features built in to help schedule classes and organize members.

sometimes slow in reaction even though internet connection is stable.

Really sufficient. It's working fine and provides all i need

It's free available. The benefit-cost is great. It is enormous and it is the perfect software solution for my business

The analyses, report and account tools might be a little bit more detailed

Very easy to use for me, my instructors and my customers and very organized and clear interface. Use it for hundreds of bookings each month and sell packages as well. Works flawless and very stable. Intergrates nicely into my website. Works very reliable on all my devices, Mac or iPad or iPhone.

There is reporting, but it is not customizable (yet). They are constantly adding features and improve, so that is not a deal breaker for me. CRM: tagging system is cool, but could probably be better used in conjunction with reporting. Export to csv possible, but I would like to see it properly formatted for import into Apple contacts or google contacts, so one could use the data better

Very intuitve in comparison with other software. Good support. Regular updates and improvements. Good support.

Easy and intuitive use for customers and myself!

No specific topics. All problems could be solved with customer support.

Benefits would include finding a sports venue easily. I'm an athlete so this came in handy for my friends and I for sure.

Overall, I enjoy this software because it gets the job done. Sure, there are a few glitches here and there, but all in all, the app has helped me book courses and get my life back on track.

The thing I was not a fan of was how glitchy it was. The app would sometimes take a few minutes to load and when you're on the go, this is not ideal. Other than that, I rated the app highly cause it did help me personally.

The general options are easy to establish, the whole software setup is intuitive and the overview of all settings helps to organize in a fast manner. The accounting analyses and its setup allows to have a perfect overview in your courses of business. your customers enjoy the simple control of their account & booking and the overview of their purchases as well. The opportunity to chat and invite for events inside the app supports for an efficiently marketing, and personal contact. Personally i highly recommend FitogramPro for every yoga studio owner to feel satisfied with your business activities through this fabulous app!

In future i would like to connect the app with Instagram as an actually important global platform for yogic exchanges and inspirations. If i could involve marketing and event invitations that i produced by indesign or photoshop and put it into my agenda list it would be perfect. Also the opportunity for different mailing list also extendable with lists out of the app would be extremely helpful for my different customer groups.

As a free platform, FitogramPro solves all our problems about booking management.

I have nothing to write here since my experience with FitogramPro is quite positive so far.

First of ALL - i don´t need any Whatsapp groups or anything to handle my business . Nore do I have to wait for answers to know if anybody is coming to my class. Even the payment system is easy solved so that I never forget to check if my customer has payed or not! Thank you very much for this opportunity!

FitogramPro helps me a lot in managing my business. The number of my participants will be booked automatically and cancellations can be carried out independently. I don´t have to organize anything anymore and my customers are very satisfied with this booking option because it´s very easy and saves a lot of time!

nothing! It´s the perfect match for me :=

I have a great overview of all my „Yogis“ and can really easy see all details I need for my business.

It is very easy to handle and has all features you need for a yogastudio. I am a big fan of the customer support as they answer you right a way and always fix the problem. I‘d really recommend it to everybody who owns a yogastudio or fitness studio.

I don’t really have any cons. If I have to say something maybe Fitogram can work a little better on their design? But that‘s it.

Cela fait 4 ans que j'ai fitogram et chaque année c'était de pire en pire.Actuellement leur branche Francais est mise en pause. La branche allemande continue de se développer par contre, méfiez vous des avis globales car leur marche principal est Allemagne Les pages ont du mal a se charger, les clients se plaignent sur l'interface qui n'est pas du tout intuitif et confortable.Du cote des professeurs toujours les bugs avec les pages fitogram qui se chargent pas

Au début l'équipe support était présente pour me dépanner ( du lundi au vendredi 17h) ensuite leur marche Français est disparu et ils ont réduit et finalement supprime l'équipe support FrançaisQuel genre d'outil c'est si vous devez attendre la réponse a vos questions 1-2 semaines? Pole emploi?

Temps d'attente d'équipe support 1- 2 semaines. Les fonctionnalités importants non disponibles depuis mobile, ( gestion des clients, comptabilité, règles de réservation, factures ) vous devez forcement être devant l'ordinateur. Les assistant non compétents avec un langue francais niveau débutant. Bref ce logiciel ne vous allègera pas le travail il vous posera plus de soucis.

Ich wickle mit FitogramPro meine komplette Pilateskursverwaltung. Kurskarten kaufen, Kursebuchen, Einbindung in die Webseite, Buchhaltung, Rechnungserstellung

Es bietet alle Funktionen, welche ich für das Geben von Online-Pilateskursen brauche. Nicht mehr und auch nicht weniger.

Die Applikation lief nicht immer stabil. Der Umstieg auf das neue Preismodell und das Wegnehmen von Features aus der kostenfreien version fühlte sich sehr schlecht an.

Einfach super! Jeder der dort arbeitet macht dies großartig! Vielen Dank für Euren Einsatz!!!!

Sie ist sehr leicht verständlich, der Telefonsupport hilft dabei , auch letzte Unklarheiten zu beseitigen! Es wird ständig weiter verbessert sogar jetzt( Corona- Kriese) erfinden die ITler eine Verknüpfung zu online Kursen.Mit diesem Programm habe ich meine Anmeldungen super übersichtlich, meine Buchhaltung mega gut sortiert, Rechnungen blitzschnell versandt und über die dazu gebuchte Web-App sind meine Kunden mobil mit mir verbunden und suchen sich schnell und unkompliziert ihre Lieblingsstunde. Auch das Bezahlen läuft einwandfrei wodurch ich mehr Umsatz generiere ! Einfach nur TOP! Danke!

Manche Produktverknüpfungen erfordern anfangs etwas Geduld und Nachdenken. Ob Workshop, Punktekarte etc... und wer dann den angelegten Termin mit welchem Produkt kaufen darf... Aber da hilft der Support auch sehr leidenschaftlich mit, wenn man wie ich die Pro-Version kauft, hat man Hilfe in wenigen Minuten.

Bis jetzt hatte ich noch kein System für Kursbuchungen. Wollte dies auch so lange wie möglich hinauszögern. Jetzt merke ich, dass die Umstellung gar nicht so schlimm wie befürchtet ist und ich es vielleicht schon früher hätte machen sollen. Mitarbeiter sind hilfsbereit, und gehen auch auf individuelle Bedürfnisse ein.

Einfache Einrichtung. Intuitiver Buchungsprozess für Kunden. Großartiges Tool zum Planen der Kurse. Erleichtert die Kundenverwaltung.

Das POS System könnte noch etwas verbessert werden, Sammelrechnungen eines Kunden am Ende des Monats mit Beiträgen und POS Artikeln wäre klasse, aber vielleicht kommt da ja noch was. Wenn nicht ist auch nicht so schlimm. Was für mich am Anfang der größte Nachteil war, ist die fehlende Zutrittskontrolle per RFID Transponder, da dies für mein Gym notwendig ist. Aber die Vorteile überwiegen für mich, und eine Software muss ja nicht alles können.