I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months.

We never should’ve worried as our families and our coaches have all benefited from our transition to team snap.

It is easy to use, very intuitive, and extremely helpful. We love that it syncs calendars and makes communication easy among a team.

Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap  calendar from Apple calendar.

Sometimes very laggy to use and slow, but could be a problem on my end.

This tool has been so helpful to organize our life with all of our kids teams practices and games. Connects with our calendar.

It also looks a lot better than me just writing it and posting a picture, and parents see it as a professional tool and definitely feel they are getting their money's worth.

The key asset is communication - quick, easy and timely.

It appeared that only the administrator could do certain things, so we all got confused trying to navigate or provide input/information that she requested. Then had to go to her to sort it out.

It is the worst app I have ever used and I use hundreds of them.

On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time.

Great interface- they really get what people need to manage teams. Quick response from customer support.

After contacting their support they told me you can't view previous payments in the app. So conflicting information.

After using this software for just a few months, each individual and family on our squad took part and enjoyed their working in the software.

The cost of this product is great for the amount of information you can quickly manage your team.

Maps are frequently wrong and have taken people to wrong parks.

They want specific examples of the problem with the registration which would be very difficult to explain in words without being able to show them.

The color palate chosen for the software is nice. At this point I'm so frustrated with customer service and all the things that don't work right, that if there were anything good I don't remember.

It's easy to use and easy to read and doesn't have alot of bells and whistles.

The fact that I get an awesome experience on both web and mobile. My players can use this on their phones just as easy as they can while they are at work to update game statuses, etc.

Its confusing, costly, and ran into user issues.

They get away with it because I doubt very seriously if anyone uses their software full time, including their customer support.

It allows for very quick and easy communication with everyone on my team. The site is very easy to navigate and has allows for a multitude of communication methods.

I like the idea of having a software that will integrate into our business that allows us to spend less time on administrative work and more focusing on building our brand.

There are several functions that are pretty easy to use. Keep all the employees contact info handy is useful.

TeamSnap has been a great tool to ensure that groups are aware of everything. It is great to keep up with what is owed and when it is due or when the next practice is scheduled.

US Dollar

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Real Time Analytics

Member Accounts

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Document Storage

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

SMS Messaging

Score Tracking

Staff Scheduling

Progress Tracking

Real-Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Mobile Access

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Real Time Data

Performance Metrics

Data Security

Enrollment Confirmation

Membership Management

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Cancellation Management

Email Reminders

ACH Payment Processing

Subscription Plan Management

Email Management

Website Integration

Video Support

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Data Visualization

Reminders

Time & Expense Tracking

Web browser (OS agnostic)

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pike13

Live Online

Webinars

Documentation

Videos

TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.


With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.


This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.


TeamSnap allows users to create action plans and ensure proper follow-up with built-in reporting features. Members receiving event notifications can reply with their availability.


Other features include photo sharing, statistics reporting, refreshment tracking and managing sponsorships. The solution can also be accessed through a mobile app available for Android and iOS.



Personalization

Calendar/Reminder System

Team Calendars

Event Tracking

Refund Management

In-Game Analytics

Assignment Management

Forms Management

Customization

Volunteer Management

Event Management

Chat/Messaging

Calendar Sync

Event Registration

Team Management

Billing & Invoicing

Event Calendar

Website Management

Discount Management

Customizable Branding

Contact Database

Customizable Forms

Instructor Management

Drag & Drop

Live Chat

Member Portal

Inventory Management

Automated Scheduling

Customizable Templates

Real Time Reporting

Third-Party Integrations

***TeamSnap for Teams: 
Free - 15 members per roster
Basic - $9.99/month or $69.99/year per team - 500MB storage per team, 30 members per roster.
Premium - $13.99/month or $99.99/year per team - 2GB storage per team, 40 members per roster.
Ultra - $17.99/month or $129.99/year per team - unlimited storage per team, unlimited members per roster.

***TeamSnap for Clubs & Leagues:
Starting at $599/year
Features include: Online Registration, Website Builder, Communication Tools, Club & League Roster, Schedule Generator, Payment Processing, Ultra Mobile App
Contact TeamSnap directly to learn more.

Pike13 vs TeamSnap

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