ABC Glofox

RATING:

4.4

(304)

About ABC Glofox

ABC Glofox is a gym and studio management and app solution, designed to cater to the unique needs of gyms, fitness, yoga, dance, pilates and martial arts studios. The solution helps gym and studio owners improve admin tasks such as class scheduling, member management, billing, reporting and check-in. ABC Glofox allows gym and studio owners to drive bookings through a dedicated Member App on iOS and Android devices. Members can book and pay for classes, courses, appointments and memberships through a mobile app and a website portal. The same portal can be connected to the social media pages, so members can book and pay straight from the social media accounts. The solution helps operators keep track of schedules, memberships, bookings and payments. ABC Glofox provides a...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ABC Glofox Pricing

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Starting price: 

$110.00 per month

Free trial: 

Not Available

Free version: 

Not Available

All-in-One Gym Management Software – Marketing, Sales, Operations, Member Experience & Retention, Branded App and much more, all from one intuitive system.

ABC Glofox Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for ABC Glofox

1 - 5 of 304 Reviews

andrew

Verified reviewer

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed April 2016

I'm delighted I chose Glofox... For lots of reasons

I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Vendor Response

Hey Andrew, Thank you so much for leaving your extensive feedback, it really means a lot! We're happy to hear that Glofox is helping your business. We look forward to continuing to support you in reaching your business goals. - The Glofox Team

Replied February 2022

Vincent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Amazing!

Love it!!!! :)

PROS

A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended!

CONS

A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added.

Reason for choosing ABC Glofox

See above - it's just perfect for our business needs

Reasons for switching to ABC Glofox

Expensive, same product for 3 years. Price increases

Vendor Response

Hi Vincent, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team

Replied March 2020

Khyl

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Do not use Glofox!

Awful! I would 100% stay away and save your money. Mindbody is criminally expensive and I would rather go there because their customer service was miles better.

PROS

Surface level, it looks pretty, easy to use and has a good customer user interface.

CONS

Their customer service is awful. I was told "I don't know, here's a YouTube video." They deactivated my entire business by accident, deleting all of my memberships and billing cycles. They were unable to fix it other than reopening the account to everything being deleted. Then refused to help or compensate us for lost revenue.

Reason for choosing ABC Glofox

It looked better. It could do rentals like batting cages. The payment processors were easy to setup and use. None of this was worth it though and I regret switching.

Reasons for switching to ABC Glofox

We switched because the payment processor in Canada wasn't great at the time and the interface was clunky. They've added more processors in Canada and we're immediately switching back.

User Profile

stephan

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Review

Went well, like I said don’t have any experience with the actual product. But looks cool and [sensitive content hidden] was awesome

PROS

Ease of carrying data, payments and booking classes

CONS

Don’t know yet , still have t set it up and started using it

Stephanie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

GloFox has been such a better experience than other platforms!

My personal account helper, [SENSITIVE CONTENT HIDDEN], has been so incredibly helpful. She has gone above and beyond to help me be successful and to run my business more efficiently.

PROS

That if I have had problems arise while using glofox, the customer support I have received has been super helpful. They have spent as much time as is needed to help me make sure everything is set up and my questions are early answered.

CONS

There are a few tie ups that are inconvenient. Like, I cannot be listed as a trainer in classes since I am the administrator so I had to create a dummy account to get around that restriction. But the problems are minor and nothing to be super frustrated over.

Reasons for switching to ABC Glofox

There were so many problems with mind body, and they were much more expensive. They never seemed to care about helping a small business like myself get things figured out. Their customer service was nothing compared to what I have had with glofox.

Vendor Response

Hi Stephanie, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team

Replied March 2020