Glofox Software


 

Glofox is a gym and studio management software and app solution, tailored to the unique needs of gyms, fitness, yoga and pilates studios. The software helps gym and studio owners to streamline admin tasks such as class scheduling, member management, billing, reporting and check-in.

With Glofox, gym and studio owners can drive bookings through a dedicated Member App, which is a custom branded app (iOS and Android) for your members to download. Members can book and pay for classes, courses, appointments and memberships directly from the mobile app.

Glofox also offers a website portal that integrates into an existing website and allows members to book and pay for classes and memberships online. This same portal can be connected with your Facebook page, so members can book and pay straight from your gym or studio’s Facebook page.

 

Glofox - Admin dashboard
 
  • Glofox - Admin dashboard
    Admin dashboard
  • Glofox - Booking list
    Booking list
  • Glofox - Custom member app
    Custom member app
  • Glofox - Mobile booking
    Mobile booking
  • Glofox - Mobile payments
    Mobile payments
  • Glofox - Report builder
    Report builder
Supported Operating System(s):
Web browser (OS agnostic)

115 Reviews of Glofox

 

Start your review of Glofox

Click to start
https://www.softwareadvice.com/club-management/glofox-review/
Software Advice Reviews (8)
More Reviews (107)

Showing 1-8 of 8

Nicholas from Jefferson University
Specialty: Gym
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great Value- Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer Service: It nice having a human to actually talk to when problems do arise. Being able to communicate with someone makes the PR that much better and alot easier to use and get help for the program.
Ease of use: This program is simple yet amazing. It is super easy to understand and really makes Clients and managers lives much easier

Review Source
 
 

Niamh from DIT Fit2Go Club
Specialty: Campus fitness centers
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Fit2Go Club App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Glofox developed a members management software with an integrated booking and payment system providing our fitness club with the perfect business solution.

Pros

The App is easy and convenient for our members to use.
The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores.

Cons

Ideal solution for our needs - no specific cons.

Advice to Others

Given that our primary demographic and the prevalence of App and mobile phone usage by students, this is the perfect solution for us.

 
 

Greg from High Definition Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Booking/ Management application for smart phones

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

High Definition Fitness has been open for a little over two years. At the beginning, we took bookings for fitness classes over the phone. This became unrealistic as HD Fitness grew and grew. Glofox developed a booking application for the gym and it gives the power to members and 'pay as you go' clients to book fitness classes up to a week in advance without having to contact us directly.

Pros

The application has saved us a lot of time which can be utilised doing other tasks in the day to day running of the gym.

Cons

The staff at Glofox were always on hand to answer any questions we had regarding the app and their support network is top notch! Can't fault it!

Advice to Others

Glofox were a pleasure to deal with during the development stages of the app and with training on how to use it to our maximum benefit. So even if you're not really strong on the tech front, this will be the perfect solution for your gym.

 
 

Claire from Wicklow Yoga
Specialty: Yoga studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

It's made my life easier and my clients love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After doing a whole lot of research I came across Glofox. I have been signed up with them for a year now and to be honest I've not looked back.The software does everything I need and more.
Customer support is 100% and that has been consistent throughout the year. They have always been friendly, patience and very helpful, for that alone I would recommend them.
I love using the software but what is better is my clients love the app. I was redesigning my website and thought it was a novelty, but actually it has been much more than that.
I am very happy with Glofox and would highly recommended them.

Pros

It's easy to use, clients are really impressed with the app. Its cuts down on admin so saves me time. I can now reach everyone with push notifications and clients can be responsible for their own classes which again saves me a number of emails and calls.

Cons

I would use the shop if there was a shipping option. To allow therapists to be able to access their part of the app to adjust their personal schedule.

Advice to Others

Go for it!

 
 

Tricia from Devine Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

So easy to use for both myself and my clients , thumbs up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm not very good with technical stuff so I didn't think an app would be good for me, might give more stress than it's worth. I was wrong , it's fool proof (example- ME !!!)

All my clients tell me how good and easy it is to use, I'd be lost without it now, 90% of my customers use it to book with me and I can see how classes are doing for the week ahead. Payments go through very speedy from customers. Can't fault it , wouldn't have a business without it now.

Pros

Easy to use

Cons

Payments don't reach my bank until the following week but I don't think that's Glofox's fault.

 
 

Junior from TA Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Committed to helping your business succeed. 10/10 Glofox!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with Glofox has been fantastic. The training was very easy to follow and their support team made sure I had everything I needed to get up and running - very understanding and always happy to help out with any queries.

Pros

The admin dashboard makes it really easy to keep track of my class schedule, memberships, payments and overall member activity. If you want to spend more time than ever before with your clients helping them achieve their goals, you need a system like this! The reporting section of the dashboard makes it effortless to monitor our performance: sales (by class, membership, course or even trainer), first time visits, bookings and attendances etc. This is great for identifying areas of the business that have room for growth. The app itself is so simple for our members to use. They can easily book their class or course and even pay for it straight through the app. If there's an update or news that I need to circulate fast, I can do it with the app, minus the hassle of calling up clients or wondering if they opened the email or not. These push notifications through the app are a great way to promote new classes or courses too. People see our messages on the home screen of their phone almost as soon as we send them and they can book in on the exact same platform. The perfect way to increase bookings and keep the momentum going! Not to mention, a great way to generate new leads. We can promote the app and encourage potential members to download it and get a taste of what we have to offer.

Cons

It would have been great if we found Glofox sooner!

Advice to Others

Don't overlook a software like this and what it could mean for your business. The team at Glofox are committed to helping you stay ahead of the competition. The value of that alone is so much more than what their competitors have to offer. 10/10 Glofox!

 
 

Emma from Yoga with Emma
Specialty: Yoga studio
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

It's Engaging and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Since opening my Yoga business 4 years ago, I found keeping my students engaged and keeping on top of my cash-flow was challenging. From working in some yoga studios I was using their online booking systems to check in students and payments. I found other systems cumbersome to do the most simplest task.
One studio I hold yoga classes was (and still is) using Glofox and thought this was so much easier to do book, check in and receive payments, all online! I contacted Anthony from Glofox and showed me how easy it is to set up, and share with my clients.


Pros

Payments are processed by another Irish company called Stripe. This is an additional module to the Glofox suite but it is coupled with the simplicity and seamless completion. This gives me and my clients an Excellent Customer Experience.

Cons

If I do encounter issues with memberships and sometimes issues with students not able to book a class, support is only an email away or on their website, with a very quick response it is sorted. No delay and supporting the above mentioned, Excellent Customer Experience.

Advice to Others

I would be happy to recommend Glofox to Freelance Yoga and Pilates teachers as well as existing Yoga studios.

 
 

Kacper from Lifestyle Studios
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Excellent Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product, great customer service. Our members love the app, the first thing they always mention is the ease of use and professional design. It has everything we need from setting up membership subscriptions, pre-paid memberships to class bookings, courses, offers, promotions and much more. Delighted with the product, I would highly recommend Glofox to anyone looking for a membership management app.

 
 
 
Showing 1-20 of 107


November 2017

November 2017

Brilliant, helpful, easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the fact I have a branded app that is easy to use. It saves me a lot of time. I like the fact you can set up memeberships and credits easily.

Cons

I'd like to be able to process memberships through the app as well as the dashboard. The ability to cancel and add in classes/appointments in the app would be useful too.

Review Source: Capterra

  Response: Glofox, Glofox

Date: November 2017

November 2017

 

Thanks for sharing your Glofox experience! We'll be sure to share your feedback with our product team.

 

Amy from Bruntwood
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Quick & Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It does everything it's advertised to do and is so easy to set up and use. The customer support was very good, even when our deadline was very short - we were up and running in a couple of days following some very useful video call demonstrations.

Cons

Not a huge amount of customisation options, though I am told later versions of the software will allow for this.

Review Source: Capterra

  Response: Glofox, Glofox

Date: November 2017

November 2017

 

Hi Amy, thanks for taking the time to write a review of Glofox! We've really enjoyed learning about Bruntwood. You've been fantastic at communicating your business needs and picking up the system. We also appreciate that you've been so open to feedback and suggestions. Overall, we're delighted to hear that you're enjoying the experience as much as we are!

Marko | Customer Success Manager at Glofox

 

Chrisi from The Yoga Space London

November 2017

November 2017

Looks great - Easy to use - great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

From a yoga studio owner perspective I love...
1. The customer service - having an actual human I can contact in case I need support who can respond quickly. A revelation!!!
2. Ease of use for my clients - the system is super intuitive and 98% of clients just started using it without any further queries or issues.
3. Ease of use as a manager - quick and easy to update, it is very straightforward compared to similar yoga studio management software out there. No hidden boxes or options - it just does what I need it to do!
4. Coming from a pen and paper system Glofox has saved me so far on average 5 hours of admin time a week.
5. Price - WAY better value for money compared to its competitors. Depending on subscription level it is much cheaper OR includes much more functionality than the leading yoga studio CRM.

Cons

As it has not been around THAT long compared to other yoga studio CRM software there are some functionalities that still need to be added but there are always workarounds and I have 100% faith in the Glofox team that they will catch up in the next months (they are pretty ace!).

Review Source: Capterra

  Response: Glofox, Glofox

Date: November 2017

November 2017

 

Chrisi, thanks for sharing your experience! It has been an absolute pleasure working with you -
You picked everything up so fast. Keep your invaluable product feedback coming our way!

Adam | Customer Success Manager at Glofox

 

Ben from Body Coaching
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Seamlessly enjoyable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the one on one support from the entire team makes my feel like I can face all of my queries without any hesitation and the confidence that I am making the right decisions.

Review Source: Capterra

  Response: Glofox, Glofox

Date: October 2017

October 2017

 

Hi Ben, thanks for sharing your experience! It's great to hear that you're making better business decisions with Glofox. It has been an absolute pleasure working with you. Yours in fitness, the Glofox team.

 

Jason from Elmira Fitness Center
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great support team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a much higher functioning software than our current software. I really like how interactive it is.

Pros

It's very easy to navigate. Interactions with customers are quick and efficient. Software is very customer friendly and interactive.

Review Source: Capterra

  Response: Glofox, Glofox

Date: October 2017

October 2017

 

Jason, thanks for sharing a review of Glofox! We're delighted to hear that you're finding our functionality much better than your old software. Should you have any questions, feel free to reach out to us on support@glofox.com. Yours in fitness, The Glofox Team.

 

mick from Total Fitness Systems
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

so far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

contact clients, keep track of class schedule

Pros

Its east to use, very easy to setup timetable, message clients, etc. Customer service is excellent, setup went really well

Review Source: Capterra

  Response: Glofox, Glofox

Date: October 2017

October 2017

 

Hi Mick, thanks for sharing you experience to date! Great to hear that you've found setup a breeze. If you have any questions, you know where to find us! Yours in fitness, The Glofox Team

 

Bill from RiccioFit Strength & Movement Studio

October 2017

October 2017

So far so good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use. It was very easy to learn. As a first time business owner this has been huge. The adjustment period has been much easier than anticipated. The customer service has been exceptional as well.

Cons

There are some features I would like to see, such as the ability to print a members attendance. I would also like to see the app get a little smoother, there always seems to be some delays or stalls, it works but I think it can use a little improvement.

Review Source: Capterra

  Response: Glofox, Glofox

Date: October 2017

October 2017

 

Hi Bill, thanks for writing a review of Glofox! We really appreciate your feedback and suggestions - We'll be sure to pass them on to our product team, who are working hard to ensure Glofox makes your life easier. Yours in fitness, the Glofox team.

 

Karen from Kilter Avenue
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very easy and smooth from inquiry to sign up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's made exactly for the modern boutique gym that offers different services, packages, membership structures to different audiences.

Cons

The web portal bit is not strong, but that's probably to encourage users to download the app, which is great.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Karen, thanks for taking the time to write a review of Glofox! You'll be happy to hear that we have a new Web Portal design coming very soon! We'll be sure to update you as soon as it's being rolled out. Yours in Fitness, The Glofox Team.

 

Adele from Pole Vault Carolina

September 2017

September 2017

The customer service is top notch. The product is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We reduced receivables by a large margin.

Pros

Ease of use. It's intuitive and even works with our somewhat non traditional business model. The graphics and layout are clean and pleasing. And again, the customer service.

Cons

There were a few things we needed that Glofox did not have at the start. But every one of them will be available in the next product update.

Review Source: Capterra
 

Joel from Core Innergetics

September 2017

September 2017

Easy system to works with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and customer service! POS is self explanatory and any questions get answered almost immediately.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Joel, thanks for writing a review of Glofox! It's been great working with you. All the best, the Glofox Team.

 

Georgia from Studio 281
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Robin Kelly has been amazing anything I needed he has helped me achieve Nothing has been to much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of client engagement

Pros

The support from the customer service team has been amazing the use and ease of setting up the app, they helped me no end

Cons

Nothing, I have found this being the easiest thing ever. I do think a iPad system could help future use as I have old clients who when entering would be better to tap the iPad to sign in

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Georgia! It's great to hear that you've found the team a pleasure to deal with and the product easy to use. We appreciate the feedback too - We'll be sure to pass it on to our product team. All the best, The Glofox Team.

 

Kevin from Messiah College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

From sales to design to learning how to run Glofox the team is great all around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having Glofox decreased my time spent on admin related tasks. Our students love that all the classes and courses are right on their phone/tablet.

Pros

We were looking for a gym management software that moved all of our registration and payment group exercises classes and wellness courses online. Glofox is very easy to use and does everything we want very well. With our membership we can send notifications to all of our members or to different groups. Finally the support team is amazing and always there to help

Cons

I would like to be able to limit the number of memberships that can be purchased. Other than that I have not found anything to complain about!

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Kevin, thanks for sharing your experience! It's great to hear that you're finding it very easy to manage your entire fitness center online through Glofox. Keep up the great work! Yours in fitness, The Glofox Team.

 

Tom from Hilltop Fitness
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Very straightforward setup with a lot of help throughout. Excellent service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Massively reduce time spent on admin work. Modern software very easy to use. Has given me more time to spend on improving other areas of the business.

Pros

Very easy to use. Customer support excellent at all times. Reduces time spent on admin tasks massively!!

Cons

The app was a small bit jumpy at the beginning with a few teething problems but support staff help to remedy this.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Tom, thanks for reviewing Glofox! It has been a pleasure to work with you and the team and it's great to hear that you have more time to spend on other areas of the business! Feel free to reach out at any point should you have any questions.

Yours in fitness. The Glofox Team

 

Jayne from Deva Yoga
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great support teams. Very helpful and thorough with the training & a great, easy to use product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It enables us to organize our business needs and requirements. It provides us with the online booking capability which is exactly what we want for the ease and comfort of our customers.

Pros

It's simplicity. It has not been over complicated which makes it great to work with and easy for anyone of our team to pick up.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Jayne, thanks for taking the time to review Glofox! It has been a pleasure working with you and the team at Deva Yoga.

Yours in wellness, the Glofox Team

 

Martyn from Bridge
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

The best thing about Glofox is the service and the people providing it. Great product too of course!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency, professionalisation of our business, cost effectiveness.

Pros

The personalisation of the app and web based version. It totally looks and feels like our business. This is due to the excellent service provided in terms of IT but also the team really care about what we do and how we operate to make the software work best to represent and serve that.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Martyn, thanks for sharing your experience with the Glofox team! We're delighted that you love your unique App and Web Portal design. We're sure your members love the new seamless booking experience too!

Yours in fitness, The Glofox Team

 

Nick from Mov3ment
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Simple, supported, efficient, clean, positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the software is very easy to use, from start to finish you can setup the whole system in the long term for your gym then add any short term elements as well.

Cons

The app is fantastic and looks great, if the web portal looked as good as the app then the system would be even better and have a great aesthetic look

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Nick,

Thanks for sharing your feedback! You'll be happy to hear that we have a new Web Portal design coming very soon! We'll be sure to update you as soon as it's being rolled out.

Yours in fitness,
The Glofox Team

 

Natalia from Studio Pole Niteroi
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I love Glofox and can't live without it anymore.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have more free time to spend with actual important things instead of spending my life managing my studio.
My sales are improving and my students love the Glofox.

Pros

It's beautiful and save me a lot of time. I don't have enough words to describe how much it changed my life and my mental health.
I used to live with Excel sheets and spend a lot of time booking students.
Now I have more time free to talk with possible customers and to work on my studio marketing.
The app is great and easy to use and there's a lot of great things.
I love the push up notifications, the waiting list, the store.

Definately a great choice.

Cons

The app is great but we know how technology works, and yes there's some glitches.
The desktop version very ugly what surprises me after their beautiful app.
And no admin app, using your own app with your admin account you'll have access to some admin functions, a few.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Natalia,

Thanks for sharing a review of Glofox! It's great to hear of the mental clarity you've achieved from the transition from spreadsheets to software.

You'll be delighted to hear that we have a new Web Portal design coming very soon - so watch this space!

All the best,
The Glofox Team

 

Maggie from Flow Space
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Glitch after glitch after glitch after glitch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It taught me what I want and what I do not want, and for that I am appreciative.

Pros

It is visually appealing. It has many options from the administrative side that, if they worked, would be great, such as applying memberships to different kinds of classes and doing custom charges to people's accounts. At first, we were in contact with their support team often...at first. Some of the initial glitches were removed when we began doing their new Beta but it didn't change much at all, honestly.

Cons

They make a ton of promises they can't keep. Mostly pertaining to "self sign-in". I have over 1000 clients at my yoga studio. Every single day at least 10 of them (the ones that haven't given up trying) tell me they couldn't book a class, couldn't apply their membership to a class, etc. Quite annoying. Also, GloFox has double-charged MULTIPLE students with no evidence on our end. Students have come up to me and shown me bank statements that I had 2x charges that were invisible from my side of the world. Scary. Whoops, GloFox! I want to say their customer service is good but they make tons of promises they can't keep there either. "We'll fix it ASAP"...no call back, no fix. There is also no way of using an iPhone/iPad with this software from our administrative end. No admin app at all. Just a glitch-tastic (but visually appealing) app for users. Anyways, I could go on. Just don't go with GloFox if you're trying to be professional/successful. If you're just trying to save money, you'll get what you pay for with this one.

Review Source: Capterra
 

Matt from 7th Street Gym
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Absolutely Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only benefit is learning what question to ask for the next company. Glofox taught me excatley what you don't want!

Pros

The things that "said it could do", Key tags work but you have to order them from a 3rd party and if you have never done this before good luck. You have to find your own third party.

Cons

No reports, no real time support, app issues, bar codes not scanning. Literally, none of the reports work! You can see how many check ins or anything. Absolutely bad

Review Source: Capterra
 

Niall from BPT Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

So far we have had a very easy and efficient transition for our last provider to Glofox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We receive and system that is easy for our clients to manage and also provided a media that we can jeep in contact with our clients more readily.

Push notifications are very help full and although we have not used it yet but the in app thread wI'll be brilliant for us for feed our client info on a more regular basis. Information that we believe will create a stronger trainer client relationship which we believe is very important.

Pros

I like that the system is very easy to use from both our management side of things, to our customer experience. Clear visual display makes the app. that bit more user friendly and attractive to use.

Cons

The system can be a little glitchy, as is the same with most computer system but Glofox have vowed to deal with these issues as they arise and this far have held up to their side of the bargin.

Review Source: Capterra

  Response: Glofox, Glofox

Date: September 2017

September 2017

 

Hi Niall,

Thanks for sharing the details on your seamless transition to Glofox. We look forward to working with you long into the future!

Yours in fitness,
The Glofox Team