Glofox Software


 

Glofox is a gym and studio management software and app solution, tailored to the unique needs of gyms, fitness, yoga and pilates studios. The software helps gym and studio owners to streamline admin tasks such as class scheduling, member management, billing, reporting and check-in.

With Glofox, gym and studio owners can drive bookings through a dedicated Member App, which is a custom branded app (iOS and Android) for your members to download. Members can book and pay for classes, courses, appointments and memberships directly from the mobile app.

Glofox also offers a website portal that integrates into an existing website and allows members to book and pay for classes and memberships online. This same portal can be connected with your Facebook page, so members can book and pay straight from your gym or studio’s Facebook page.

 

Glofox - Admin dashboard
 
  • Glofox - Admin dashboard
    Admin dashboard
  • Glofox - Booking list
    Booking list
  • Glofox - Custom member app
    Custom member app
  • Glofox - Mobile booking
    Mobile booking
  • Glofox - Mobile payments
    Mobile payments
  • Glofox - Report builder
    Report builder
Supported Operating System(s):
Web browser (OS agnostic)

106 Reviews of Glofox

 

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Software Advice Reviews (7)
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Showing 1-7 of 7

Niamh from DIT Fit2Go Club
Specialty: Campus fitness centers
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Fit2Go Club App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Glofox developed a members management software with an integrated booking and payment system providing our fitness club with the perfect business solution.

Pros

The App is easy and convenient for our members to use.
The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores.

Cons

Ideal solution for our needs - no specific cons.

Advice to Others

Given that our primary demographic and the prevalence of App and mobile phone usage by students, this is the perfect solution for us.

 
 

Greg from High Definition Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Booking/ Management application for smart phones

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

High Definition Fitness has been open for a little over two years. At the beginning, we took bookings for fitness classes over the phone. This became unrealistic as HD Fitness grew and grew. Glofox developed a booking application for the gym and it gives the power to members and 'pay as you go' clients to book fitness classes up to a week in advance without having to contact us directly.

Pros

The application has saved us a lot of time which can be utilised doing other tasks in the day to day running of the gym.

Cons

The staff at Glofox were always on hand to answer any questions we had regarding the app and their support network is top notch! Can't fault it!

Advice to Others

Glofox were a pleasure to deal with during the development stages of the app and with training on how to use it to our maximum benefit. So even if you're not really strong on the tech front, this will be the perfect solution for your gym.

 
 

Claire from Wicklow Yoga
Specialty: Yoga studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

It's made my life easier and my clients love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After doing a whole lot of research I came across Glofox. I have been signed up with them for a year now and to be honest I've not looked back.The software does everything I need and more.
Customer support is 100% and that has been consistent throughout the year. They have always been friendly, patience and very helpful, for that alone I would recommend them.
I love using the software but what is better is my clients love the app. I was redesigning my website and thought it was a novelty, but actually it has been much more than that.
I am very happy with Glofox and would highly recommended them.

Pros

It's easy to use, clients are really impressed with the app. Its cuts down on admin so saves me time. I can now reach everyone with push notifications and clients can be responsible for their own classes which again saves me a number of emails and calls.

Cons

I would use the shop if there was a shipping option. To allow therapists to be able to access their part of the app to adjust their personal schedule.

Advice to Others

Go for it!

 
 

Tricia from Devine Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

So easy to use for both myself and my clients , thumbs up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm not very good with technical stuff so I didn't think an app would be good for me, might give more stress than it's worth. I was wrong , it's fool proof (example- ME !!!)

All my clients tell me how good and easy it is to use, I'd be lost without it now, 90% of my customers use it to book with me and I can see how classes are doing for the week ahead. Payments go through very speedy from customers. Can't fault it , wouldn't have a business without it now.

Pros

Easy to use

Cons

Payments don't reach my bank until the following week but I don't think that's Glofox's fault.

 
 

Junior from TA Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Committed to helping your business succeed. 10/10 Glofox!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with Glofox has been fantastic. The training was very easy to follow and their support team made sure I had everything I needed to get up and running - very understanding and always happy to help out with any queries.

Pros

The admin dashboard makes it really easy to keep track of my class schedule, memberships, payments and overall member activity. If you want to spend more time than ever before with your clients helping them achieve their goals, you need a system like this! The reporting section of the dashboard makes it effortless to monitor our performance: sales (by class, membership, course or even trainer), first time visits, bookings and attendances etc. This is great for identifying areas of the business that have room for growth. The app itself is so simple for our members to use. They can easily book their class or course and even pay for it straight through the app. If there's an update or news that I need to circulate fast, I can do it with the app, minus the hassle of calling up clients or wondering if they opened the email or not. These push notifications through the app are a great way to promote new classes or courses too. People see our messages on the home screen of their phone almost as soon as we send them and they can book in on the exact same platform. The perfect way to increase bookings and keep the momentum going! Not to mention, a great way to generate new leads. We can promote the app and encourage potential members to download it and get a taste of what we have to offer.

Cons

It would have been great if we found Glofox sooner!

Advice to Others

Don't overlook a software like this and what it could mean for your business. The team at Glofox are committed to helping you stay ahead of the competition. The value of that alone is so much more than what their competitors have to offer. 10/10 Glofox!

 
 

Emma from Yoga with Emma
Specialty: Yoga studio
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

It's Engaging and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Since opening my Yoga business 4 years ago, I found keeping my students engaged and keeping on top of my cash-flow was challenging. From working in some yoga studios I was using their online booking systems to check in students and payments. I found other systems cumbersome to do the most simplest task.
One studio I hold yoga classes was (and still is) using Glofox and thought this was so much easier to do book, check in and receive payments, all online! I contacted Anthony from Glofox and showed me how easy it is to set up, and share with my clients.


Pros

Payments are processed by another Irish company called Stripe. This is an additional module to the Glofox suite but it is coupled with the simplicity and seamless completion. This gives me and my clients an Excellent Customer Experience.

Cons

If I do encounter issues with memberships and sometimes issues with students not able to book a class, support is only an email away or on their website, with a very quick response it is sorted. No delay and supporting the above mentioned, Excellent Customer Experience.

Advice to Others

I would be happy to recommend Glofox to Freelance Yoga and Pilates teachers as well as existing Yoga studios.

 
 

Kacper from Lifestyle Studios
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Excellent Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product, great customer service. Our members love the app, the first thing they always mention is the ease of use and professional design. It has everything we need from setting up membership subscriptions, pre-paid memberships to class bookings, courses, offers, promotions and much more. Delighted with the product, I would highly recommend Glofox to anyone looking for a membership management app.

 
 
 
Showing 1-20 of 99

Karen from Kilter Avenue
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very easy and smooth from inquiry to sign up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's made exactly for the modern boutique gym that offers different services, packages, membership structures to different audiences.

Cons

The web portal bit is not strong, but that's probably to encourage users to download the app, which is great.

Source: Capterra
 

Adele from Pole Vault Carolina

September 2017

September 2017

The customer service is top notch. The product is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

We reduced receivables by a large margin.

Pros

Ease of use. It's intuitive and even works with our somewhat non traditional business model. The graphics and layout are clean and pleasing. And again, the customer service.

Cons

There were a few things we needed that Glofox did not have at the start. But every one of them will be available in the next product update.

Source: Capterra
 

Joel from Core Innergetics

September 2017

September 2017

Easy system to works with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and customer service! POS is self explanatory and any questions get answered almost immediately.

Source: Capterra
 

Georgia from Studio 281
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Robin Kelly has been amazing anything I needed he has helped me achieve Nothing has been to much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of client engagement

Pros

The support from the customer service team has been amazing the use and ease of setting up the app, they helped me no end

Cons

Nothing, I have found this being the easiest thing ever. I do think a iPad system could help future use as I have old clients who when entering would be better to tap the iPad to sign in

Source: Capterra
 

Kevin from Messiah College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

From sales to design to learning how to run Glofox the team is great all around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Having Glofox decreased my time spent on admin related tasks. Our students love that all the classes and courses are right on their phone/tablet.

Pros

We were looking for a gym management software that moved all of our registration and payment group exercises classes and wellness courses online. Glofox is very easy to use and does everything we want very well. With our membership we can send notifications to all of our members or to different groups. Finally the support team is amazing and always there to help

Cons

I would like to be able to limit the number of memberships that can be purchased. Other than that I have not found anything to complain about!

Source: Capterra
 

Tom from Hilltop Fitness
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Very straightforward setup with a lot of help throughout. Excellent service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Massively reduce time spent on admin work. Modern software very easy to use. Has given me more time to spend on improving other areas of the business.

Pros

Very easy to use. Customer support excellent at all times. Reduces time spent on admin tasks massively!!

Cons

The app was a small bit jumpy at the beginning with a few teething problems but support staff help to remedy this.

Source: Capterra
 

Jayne from Deva Yoga
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great support teams. Very helpful and thorough with the training & a great, easy to use product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It enables us to organize our business needs and requirements. It provides us with the online booking capability which is exactly what we want for the ease and comfort of our customers.

Pros

It's simplicity. It has not been over complicated which makes it great to work with and easy for anyone of our team to pick up.

Source: Capterra
 

Martyn from Bridge
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

The best thing about Glofox is the service and the people providing it. Great product too of course!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Efficiency, professionalisation of our business, cost effectiveness.

Pros

The personalisation of the app and web based version. It totally looks and feels like our business. This is due to the excellent service provided in terms of IT but also the team really care about what we do and how we operate to make the software work best to represent and serve that.

Source: Capterra
 

Nick from Mov3ment
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Simple, supported, efficient, clean, positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the software is very easy to use, from start to finish you can setup the whole system in the long term for your gym then add any short term elements as well.

Cons

The app is fantastic and looks great, if the web portal looked as good as the app then the system would be even better and have a great aesthetic look

Source: Capterra
 

Natalia from Studio Pole Niteroi
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I love Glofox and can't live without it anymore.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have more free time to spend with actual important things instead of spending my life managing my studio.
My sales are improving and my students love the Glofox.

Pros

It's beautiful and save me a lot of time. I don't have enough words to describe how much it changed my life and my mental health.
I used to live with Excel sheets and spend a lot of time booking students.
Now I have more time free to talk with possible customers and to work on my studio marketing.
The app is great and easy to use and there's a lot of great things.
I love the push up notifications, the waiting list, the store.

Definately a great choice.

Cons

The app is great but we know how technology works, and yes there's some glitches.
The desktop version very ugly what surprises me after their beautiful app.
And no admin app, using your own app with your admin account you'll have access to some admin functions, a few.

Source: Capterra
 

Maggie from Flow Space
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Glitch after glitch after glitch after glitch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It taught me what I want and what I do not want, and for that I am appreciative.

Pros

It is visually appealing. It has many options from the administrative side that, if they worked, would be great, such as applying memberships to different kinds of classes and doing custom charges to people's accounts. At first, we were in contact with their support team often...at first. Some of the initial glitches were removed when we began doing their new Beta but it didn't change much at all, honestly.

Cons

They make a ton of promises they can't keep. Mostly pertaining to "self sign-in". I have over 1000 clients at my yoga studio. Every single day at least 10 of them (the ones that haven't given up trying) tell me they couldn't book a class, couldn't apply their membership to a class, etc. Quite annoying. Also, GloFox has double-charged MULTIPLE students with no evidence on our end. Students have come up to me and shown me bank statements that I had 2x charges that were invisible from my side of the world. Scary. Whoops, GloFox! I want to say their customer service is good but they make tons of promises they can't keep there either. "We'll fix it ASAP"...no call back, no fix. There is also no way of using an iPhone/iPad with this software from our administrative end. No admin app at all. Just a glitch-tastic (but visually appealing) app for users. Anyways, I could go on. Just don't go with GloFox if you're trying to be professional/successful. If you're just trying to save money, you'll get what you pay for with this one.

Source: Capterra
 

Matt from 7th Street Gym
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Absolutely Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only benefit is learning what question to ask for the next company. Glofox taught me excatley what you don't want!

Pros

The things that "said it could do", Key tags work but you have to order them from a 3rd party and if you have never done this before good luck. You have to find your own third party.

Cons

No reports, no real time support, app issues, bar codes not scanning. Literally, none of the reports work! You can see how many check ins or anything. Absolutely bad

Source: Capterra
 

Niall from BPT Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

So far we have had a very easy and efficient transition for our last provider to Glofox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

We receive and system that is easy for our clients to manage and also provided a media that we can jeep in contact with our clients more readily.

Push notifications are very help full and although we have not used it yet but the in app thread wI'll be brilliant for us for feed our client info on a more regular basis. Information that we believe will create a stronger trainer client relationship which we believe is very important.

Pros

I like that the system is very easy to use from both our management side of things, to our customer experience. Clear visual display makes the app. that bit more user friendly and attractive to use.

Cons

The system can be a little glitchy, as is the same with most computer system but Glofox have vowed to deal with these issues as they arise and this far have held up to their side of the bargin.

Source: Capterra
 

Jacob from Dawson Recreation Ministry
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Glofox's software is easy to use and their customer service is second to none.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

The Glofox app has taken our gym to the next level. We really needed a way to connect with our members in an effective way as well as concentrate our information into an easy to access forum. Glofox has enabled us to do that in a far more cost effective way than having a custom-designed app from a non-specialized software company. Since they focus on gym owners and operators, they offer you solutions that you might not even realize that you have yet and walk with you through each step of the process. I would recommend their services to anyone who wants to grow their client base, have less overhead and automate their administrative and scheduling processes.

Pros

When we were in the exploratory stage trying to find the right software for our gym, we sought to find a product that was cost effective, user-friendly, adaptable, and came with responsive support. We couldn't be more pleased with the ways that Glofox has delivered on those categories and exceeded our expectations.

Cons

I'm not sure we have had enough time with it to find any faults for the applications that we'd like to use it for. The only drawbacks I could foresee would have to do with adapting a service within the app to meet a unique need we have as a Recreation Ministry. I'm confident that we would receive support to assist us in meeting that need though.

Source: Capterra
 

Wesley from Leaps and Bounds Gymnastics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

6 weeks later I had to cancel it because it couldn't do what they said it would.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

None. I purchased it based on reviews from this site and talking to the sales person at glofox. I told him the basic functions I needed the software for and he said it would be a good fit. After working 6-7 weeks and customizing the software, we found it wouldn't work for us the day before I was going live. The support staff during U.S.A. based time zones get really sparse in the afternoon and evenings. Its difficult to get help after 2 pm CST.

Pros

It has a very clean look and feel.
Once you learn the set up process it's easy to duplicate its basic functions.

Cons

It will not let people enroll online after a course starts. It shows "unavailable" to prospective clients even if there are available spots to fill. It does allow the software administrator to add but not customers who look online.

The software does not allow you enroll a student into a class and stay in that class every week until you remove them. You have to drop in or add yourself each week.

Source: Capterra
 

Carlo from AfterBurn

August 2017

August 2017

Glofox is fantastic software that is enabling my business to grow with great features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Client can book and cancel my Hiit class easily
online payment function
I can view the bookings and member info easily in the app
I can change the time of my class without having to cancel everyone's bookings
Members also have the Facebook booking option too

Cons

Desktop version is not the smoothest , had trouble getting from one section to another (too slow). Not able to know when customer has paid a single class on the app

Source: Capterra
 

Dan from Ludus Enkrateia (The Ludus)
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great!!! Friendly and unstressed. Gave me the confidence to follow my true path.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Less Stress really. You can focus on your strengths and on your clients. Do not have to worry about transactions or being at two places at once. You get more than what you pay for. It helps you to also grow your business and expand in various ways all while keeping stress levels low.

Pros

How easy it really is. Structured so well, that all you have to do is fill in the blanks. I was actually surprised on some of the features because I would have never thought I would need certain things. So it added to my business plan and gave me more knowledge.
The customer service is really great! I believe that is why I went with Glofox. I understand (like everything) that products will evolve and change. Glofox is aware that there may be things that will change, they know the product is great but not perfect. But they are always searching, learning from their clients, they listen and empower clients to have a forward and back dynamic so that they can make this software great and most importantly help people like me to focus on what I do best. Kudos to the support staff, working with you guys made life easy for me, all of you are sincere and genuine which made it easy for me to express and share my aspirations and philosophy with you guys, making this process very seamless and easy. Thank you and I look forward to continue working with you all.

Source: Capterra
 

Carlos from Cranked Fitness LLC
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Very happy with our experience and decision to utilize Glofox as our fitness studio software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved time, effort,man-hours on administrative task.

Pros

From the very start the experience has been better than expected. The sales department immediately returned our call when initially inquiring about the software. They provided the answers to all our questions and scheduled a demo as soon as possible since we were on an aggressive timeline of trying to open our studio within 6 weeks of contacting Glofox. From onboarding, to setting things up, to getting us rolling within that timeframe was very impressive. Our questions while implementing were answered in a timely fashion and the online knowledge based articles they have on the product are very helpful and provided recorded steps of a lot of the task which make it even easy to implement. The smartphone app that comes with the package has been a blessing in disguise as it saves time and man hours allowing the members to see and schedule classes, pay for memberships, purchase merchandise, see studio news and updates right from the palm of their hands! Our members love the ease and use of the app not to mention us as small business owners. Last but not lease our post sales have been very impressive at this point and we believe the Glofox application has played a big role since it puts our business right in the hands of the potential and now members of our fitness studio. In the first week, we already have 31 members signed up for one our various packages via the app. As of this writing another 17 potential members have downloaded the app. Not to bad for the first week in business

Cons

There should be a way of modifying or even copying and pasting certain things within the dashboard like memberships, classes, etc...

Source: Capterra
 

Andrea from Malu Yoga & Fitness
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

The staff are attentive, and extremely patient and helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Ease of monitoring classes and analytics. The custom design provided by the design team is brilliant and pops right up during a search. The ability for clients to book classes straight from FB.

Pros

It's super user friendly and getting set-up was very quick and easy! My instructors also said it was easy for them to set-up and view as well.

Cons

The only opportunity so far is there isn't a link to Instagram, like there is to FB, but I am told that it is currently in process.

Source: Capterra
 

Keith from Heat Cardio Club

August 2017

August 2017

Opening a new fitness studio and have found this software and company extremely easy to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The process so far has been pretty seamless. We described our business needs and glofox was able to show us how the software could meet them. Also they developed the app extremely quick

Cons

There really aren't any cons yet. We haven't opened for business yet so maybe we will notice some problems in the future. The only item we wish the software could change is allowing a single user to be both an admin and trainer using the same sign in credentials.

Source: Capterra