Gym Assistant

RATING:

4.6

(184)

About Gym Assistant

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports. Member check-in & 24hr Access Control. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees. You own it! Simple. Powerful. Affordable.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Gym Assistant Pricing

Please contact BioLogic directly for more pricing information

Starting price: 

$599.00 one time

Free trial: 

Available

Free version: 

Not Available

Gym Assistant invoice

Gym Assistant Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Gym Assistant

1 - 5 of 184 Reviews

katie

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Simple, cost effective, useful

Debbie

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Happy Customer

PROS

It is very easy to use and has all the functions we need.

CONS

Nothing. I like everything in this software.

Reason for choosing Gym Assistant

It was more user friendly and more what I was looking for.

Vendor Response

Thank you for your supportive feedback. We are pleased to see you find Gym Assistant software simple to use and powerful too. We appreciate your business, thank you. - Gym Assistant

Replied December 2019

Debra

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Gym Assist Software

PROS

The product helps with obtaining all aspects of accounting regarding sales. It is in depth, clear to understand and help full for tax reports.

CONS

The help button could have more answers instead of using the manual.

Reason for choosing Gym Assistant

Reviewing all options as well as electronic entry, Gym Assistant seemed to be something we could afford and understand. It has helped with the accounting more than we could have imagined.

Reasons for switching to Gym Assistant

More in line for what we needed for our business.

Vendor Response

Thanks for your feedback about Gym Assistant Software. Don't hesitate to reach out to our Support team for answers via phone or by email, we always respond and are glad to help. Thank you - Gym Assistant

Replied October 2020

Jared

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

One of the only options out there

Good system overall for what it does. Poor customer service.

PROS

Able to allow 24 hour access to our gym through the card software. Its easy to use most of the time, but there are some glitches. Easy process and new member entry. We like the SMS feature that sends text to notify of denied access or membership due.

CONS

Its expensive. The customer service is non-exsistant once you pass your initial trial unless you pay them an unreasonable customer service fee. They won't even respond back to you on small questions unless you pay them first. Every little option cost extra. In a small gym like ours this gets to be very expensive and digs into our overhead. Their system is very off and on again and sometimes freezes up and won't let people in, usually on weekends when the office staff isn't there. We would switch, but honestly there isn't another option for 24hr access systems.

Vendor Response

Thanks for your feedback about Gym Assistant. Good News! You have an active Support subscription that is valid through 01/02/2024. So you are currently eligible for Support services at no additional cost. We will have our Technical Support Team reach out to offer assistance with your door Access Control system. We appreciate your business for over a decade and beyond! - Gym Assistant

Replied August 2023

Peter

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Happy Customer

It's been great. Perfect for a small / mid size gym such as ours

PROS

It's simple, I'm not over loaded with a bunch of bells and whistles that I won't use

CONS

The software is not stored online, or web based

Reasons for switching to Gym Assistant

Mind body was expensive, and had more than I needed

Vendor Response

We appreciate your overall positive feedback about Gym Assistant software. We are glad you find it easy to use as designed. Thank you for your business - Gym Assistant

Replied October 2020