Gym Assistant
About Gym Assistant
Awards and Recognition
Gym Assistant Pricing
Please contact BioLogic directly for more pricing information
Starting price:
$599.00 one time
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Gym Assistant
1 - 5 of 184 Reviews
katie
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2021
Simple, cost effective, useful
Debbie
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Happy Customer
It is very easy to use and has all the functions we need.
CONSNothing. I like everything in this software.
Reason for choosing Gym Assistant
It was more user friendly and more what I was looking for.
Vendor Response
Thank you for your supportive feedback. We are pleased to see you find Gym Assistant software simple to use and powerful too. We appreciate your business, thank you. - Gym Assistant
Replied December 2019
Debra
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2020
Gym Assist Software
The product helps with obtaining all aspects of accounting regarding sales. It is in depth, clear to understand and help full for tax reports.
CONSThe help button could have more answers instead of using the manual.
Reason for choosing Gym Assistant
Reviewing all options as well as electronic entry, Gym Assistant seemed to be something we could afford and understand. It has helped with the accounting more than we could have imagined.
Reasons for switching to Gym Assistant
More in line for what we needed for our business.
Vendor Response
Thanks for your feedback about Gym Assistant Software. Don't hesitate to reach out to our Support team for answers via phone or by email, we always respond and are glad to help. Thank you - Gym Assistant
Replied October 2020
Jared
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
One of the only options out there
Good system overall for what it does. Poor customer service.
PROSAble to allow 24 hour access to our gym through the card software. Its easy to use most of the time, but there are some glitches. Easy process and new member entry. We like the SMS feature that sends text to notify of denied access or membership due.
CONSIts expensive. The customer service is non-exsistant once you pass your initial trial unless you pay them an unreasonable customer service fee. They won't even respond back to you on small questions unless you pay them first. Every little option cost extra. In a small gym like ours this gets to be very expensive and digs into our overhead. Their system is very off and on again and sometimes freezes up and won't let people in, usually on weekends when the office staff isn't there. We would switch, but honestly there isn't another option for 24hr access systems.
Vendor Response
Thanks for your feedback about Gym Assistant. Good News! You have an active Support subscription that is valid through 01/02/2024. So you are currently eligible for Support services at no additional cost. We will have our Technical Support Team reach out to offer assistance with your door Access Control system. We appreciate your business for over a decade and beyond! - Gym Assistant
Replied August 2023
Peter
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Happy Customer
It's been great. Perfect for a small / mid size gym such as ours
PROSIt's simple, I'm not over loaded with a bunch of bells and whistles that I won't use
CONSThe software is not stored online, or web based
Reasons for switching to Gym Assistant
Mind body was expensive, and had more than I needed
Vendor Response
We appreciate your overall positive feedback about Gym Assistant software. We are glad you find it easy to use as designed. Thank you for your business - Gym Assistant
Replied October 2020