Gym Assistant vs GymMaster

RATING:

4.6

(184)

Gym Assistant has 184 reviews and a rating of 4.6 / 5 stars vs GymMaster which has 152 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (184)
4.7 (152)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 27, 2023
January 15, 2024
Pros/Cons
  • Pros

  • I love the simplicity of this software. You can enter info and get new members going in a snap.
  • Installed so easily and was super easy to train the end users on. Great database and reports available.
  • Cons

  • There was nothing glaring that stands out as a bad feature.
  • I'll sometimes have problems with Gym Assistant connecting with ippay when I run the monthly gym dues.
Read all user reviews
  • Pros

  • Is the fantastic customer service and the team's responsiveness to all issues.
  • It is user friendly and supports customer service, the rep was fantastic.
  • Cons

  • Some reports or tasks could be hard to find or customize.
  • Occasionally has a error but very minor problem.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos