GymFlow

RATING:

5.0

(8)
Overview

About GymFlow

Introducing Gymflow: the forefront of gym and studio management technology, blending user-friendly design with revolutionary features. Gymflow is engineered for smooth, efficient operation, allowing your staff to quickly become proficient, minimizing downtime, and enhancing overall productivity. It's not just the staff who will enjoy the simplicity; members will relish the straightforward, engaging app that simplifies class bookings, retail purchases, and account management. Choosing Gymflow means partnering with more than just software. Our support is powered by industry professionals who bring deep insights into the fitness world, providing you personalized support and guidance to leverage every feature to its maximum potential. Dive into the dynamics of your busine...

GymFlow Pricing

We have flexible pricing options to suit all different sizes of business. We also have special rates for startups and not for profits.

Starting price: 

$129.00 per month

Free trial: 

Available

Free version: 

Not Available

Gymflow Management Dashboard
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GymFlow Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for GymFlow

8 Reviews

User Profile

Alex

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Made the change, never looking back.

We s should have made the switch earlier. We were concerned about the process of migrating access and billing to a new system, however it turned out to be pretty seamless. GymFlow is modern, reliable and well suited to running 24hour gyms.

PROS

GymFlow is super intuitive and easy to use, and their team provide a high level of support. The integrations with Stripe and Kisi also mean that our payments and door access systems will remain on the leading edge. Super reliable. We have experienced no down time since implementing.

CONS

We are excited for the release of the multi site platform, which we know is set to be released soon.

Jordan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

A CRM that provides a smooth and reliable user experience

PROS

The biggest compliment you can give GymFlow is that everything has been made simple with the user feeling at complete ease navigating through the platform. Everything is clear, concise and reliable which compared to other CRM's I've experienced, is a breath of fresh air!

CONS

There are some elements that are in development and due for release imminently. Once they're released and GymFlow is an all encompassing lead management AND membership management software it will become the market leader.

Reasons for switching to GymFlow

GloFox didn't understand our needs and the customer service was really poor

Vendor Response

Thanks for the amazing review Jordan. Its been a pleasure learning about your business and we are looking forward to blowing you away with our new features! Thanks for your support

Replied June 2021

Zoe

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Gymflow is more than SaaS, they’re a partner.

Incredible, I really feel like they are part of my team instead of just a service. Always quick to answer questions and problem solve right alongside me. They truly go above and beyond for their clients.

PROS

Getting setup on Gymflow was a breeze. Not only do the team take several days to build your insurance, but they also transitioned previous clients into the system and as many onboarding calls as we wanted to get up and running, have questions answered, and just make sure we were doing things correctly and not wasting our own time. The software is still being developed constantly and it already has a multitude of features that it was lacking just 4 months ago. I knew that I was choosing a software that could grow just as my business did and would take my feedback directly into consideration. Most importantly, it has the integrations I need.

CONS

There are other products that have more features because they’ve existed longer - but I have no doubt Gymflow will catch up to them. I compromised on having a few features knowing that they were either already in gymflow’s roadmap or that they could be considered for the future, because the customer service is just so much better than any other member management systems out there.

Reason for choosing GymFlow

Better price, customer service, and more opportunity to provide product feedback that would be implemented.

Reasons for switching to GymFlow

Poor customer service, felt complicated to use and a lot of the features it claimed to have were either lacking in transparency of their capabilities or not up to the standard I hoped.

Vendor Response

Thank's so much Zoe! From all of us at Gymflow we appreciate it means a lot. You always give clear feedback and let us know what's important to you, it's a delight working with you.

Replied December 2021

Dan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Excellent Product

Excellent! [SENSITIVE CONTENT HIDDEN] has been hands on from the beginning & has gone above and beyond what was expected. I have worked in the fitness industry for over 15 years & used countless systems but so far, I have had the best overall experience with GymFlow. 100% recommended.

PROS

Simplicity! It's so easy to use which makes life so much easier. Staff can be trained to use the software within an hour.

CONS

There are features that are missing (but this is due to the early stage of release). Everything that I think is needed is already in the pipeline.

Reasons for switching to GymFlow

Over complicated, prone to bugs & poor service.

Vendor Response

Thanks for the great feedback Dan, looking forward to working with you more to make Gym Sutton a massive success!

Replied December 2020

Fonda

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Simple, Elegant Experience

I trouble shot this product months before the opening of the gym. With each step [SENSITIVE CONTENT] was there to support my concerns and issues. This week is our soft open : I honestly don't know how I would have been able to handle it without his help and assistance. He jumped right in and found solutions for me and my clients. I like easy - it is confidence building.

PROS

I appreciate the interface of the dashboard, once I got the rationale of what things are called, etc, the platform is becoming easier and easier.

CONS

The only feedback is that the font is too small to easily glance and see where you are/what you are doing.

Reason for choosing GymFlow

Customer Service. Knowledge base of how trainers + gym owners think, because this app was built BY people who understand the business. It is not bloated and there is no massive learning curve, but did I say customer service??? Wow, I am really enjoying the relationship between my company and GymFlow!

Vendor Response

Hi Fonda, Thank you so much for the kind words, we really appreciate the support and are so glad the level of support is something you're happy with. You have done a great job of your opening and we all know it's going to be a huge success! We love working with you too!

Replied January 2022

Jillian

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great gym management software

GymFlow's customer service has been outstanding. They have a very personal approach and have taken a great deal of time to understand our brand and our operations, so they can better understand our needs. I've really felt this to have been a collaborative approach and feel incredibly supported by their service.

PROS

I've been in the leisure industry for over 7 years, and a consistent struggle I've had across multiple operators is out-dated, clunky and difficult to use gym management software. GymFlow is the complete opposite! It is super simple to use, the reporting is really easy to generate and understand, and it's freed up a lot of time to spend elsewhere in the business.

CONS

We've only been using the software for a short period of time, so I'm yet to determine much I don't like about the software. So far any actions in the software that haven't worked as expected have been worked on almost immediately, and we've received further training, or feedback taken on board and implemented.

Vendor Response

Thanks for the lovely review, glad you are enjoying the platform and looking forward to continuing to work closely with you on your new business!

Replied November 2020

Robyn

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Gymflow review

very positive. [SENSITIVE CONTENT] has been so helpful and open to suggestions. He has helped trouble shoot even my door access.

PROS

I have enjoyed the ease of use and customer support.

CONS

all employees (including instructors) have access to administration items. (declined payments, total revenue, reports)

Reason for choosing GymFlow

pricing was comparable, less CC fees, [SENSITIVE CONTENT] was very helpful

Vendor Response

Hi Robyn, Thanks so much for reviewing us, glad you have had a positive experience, we have really enjoyed working you. Great feedback and we look forward to adding the additional permissions for you later this year.

Replied January 2022

User Profile

Kate

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Easy to use!

PROS

Easy to use, very intuitive software! Love the reporting feature

CONS

Nothing I don't like about it - great integrated platform

8 Reviews