GymMaster vs My PT Hub

GymMaster has 111 reviews and a rating of 4.65 / 5 vs My PT Hub which has 2421 reviews and a rating of 4.6 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (111)

4.60 / 5 (2,421)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

February 16, 2021

March 2, 2021

Pros/Cons

  • Pros

  • I like that the set up is pretty simple and the customer service is amazing

  • The support from gym master is awesome ! When you have to call they are so very nice and helpful ..

  • Cons

  • Sometime she task set up and the more advanced functions are a bit tricky but the support team is super helpful and they respond to question quickly.

  • It was a bit difficult to set up but the customer support team is awesome and helped us along every step of the way.

  • Pros

  • It is extremely easy to use and worth every buck

  • App is very good, easy to use and nice to be able to book clients in at ease

  • Cons

  • Although the nutrition side is great, it isn't as good to use as my fitness pal for clients to track foods.

  • A few clients had trouble with access because they were across multiple accounts but customer support was able to solve it.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos