Hapana

RATING:

3.9

(31)

About Hapana

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business. - Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations. - Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marke...

Hapana Pricing

Starting price: 

$285.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations.

Hapana Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Hapana

1 - 5 of 31 Reviews

Christopher

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Really enjoying OneFitStop and our members love the App they developed for us!

Fantastic!! Really looking forward to a strong partnership in 2021!

PROS

The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.

CONS

Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!

Reason for choosing Hapana

Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.

Reasons for switching to Hapana

Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!

Zoe

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Vive Active X Hapana

PROS

Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.

CONS

The app not being completely customisable.

Reasons for switching to Hapana

We wanted to customise our app and the features that benefit the user experience.

Trent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Outrageous Sales Tactics - With No Service

Steer clear, much better options out there.

PROS

Nothing, what's the point of making a product that you doesn't work as intended?

CONS

They paint the picture of a dream studio when signing onto their Grow & Core network, all these shiny slides and excitement about the ease of product use. I couldn't be more unhappy from working with them, it takes 7 - 10 days to get any response from their support team. Their products are inferior to almost everything else on the market, difficult to use, slow & doesn't allow to open new tabs seamlessly. I wont be sticking around with these guys much longer, I feel mislead and lied to and cant believe a company this big can be so bad at offering management software. Not a single person ever call you outside of trying to sell you something. You cant find any customer support numbers anywhere because they probably don't exist.

Andrea

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Multi-location Pilates Studio

I love hapana. I feel like every member of their team is equally as invested in my company's success as I am. I wish they had a staff app and that Grow was a little more approachable, but I think it's the best software we've seen... and we've seen them all.

PROS

Clients can book/purchase with extreme ease.

CONS

No staff app and the Grow platform is extremely complex

Reasons for switching to Hapana

The software was unable to support a multi-location company.

Amber

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Review on OneFitStop

PROS

- Personalised App - Engage Marketing system - The customer service!

CONS

- Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)

Reason for choosing Hapana

The main reason for us going with One Fit Stop over other softwares was due to the customisable app that we can offer in order to create a better client experience.

Reasons for switching to Hapana

Club Fit had horrible customer service and was not looking to grow with our business.