Hapana
About Hapana
Hapana Pricing
Starting price:
$285.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Hapana
1 - 5 of 31 Reviews
Christopher
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Really enjoying OneFitStop and our members love the App they developed for us!
Fantastic!! Really looking forward to a strong partnership in 2021!
PROSThe App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.
CONSIntegration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!
Reason for choosing Hapana
Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.
Reasons for switching to Hapana
Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!
Zoe
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Vive Active X Hapana
Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.
CONSThe app not being completely customisable.
Reasons for switching to Hapana
We wanted to customise our app and the features that benefit the user experience.
Trent
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Outrageous Sales Tactics - With No Service
Steer clear, much better options out there.
PROSNothing, what's the point of making a product that you doesn't work as intended?
CONSThey paint the picture of a dream studio when signing onto their Grow & Core network, all these shiny slides and excitement about the ease of product use. I couldn't be more unhappy from working with them, it takes 7 - 10 days to get any response from their support team. Their products are inferior to almost everything else on the market, difficult to use, slow & doesn't allow to open new tabs seamlessly. I wont be sticking around with these guys much longer, I feel mislead and lied to and cant believe a company this big can be so bad at offering management software. Not a single person ever call you outside of trying to sell you something. You cant find any customer support numbers anywhere because they probably don't exist.
Andrea
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Multi-location Pilates Studio
I love hapana. I feel like every member of their team is equally as invested in my company's success as I am. I wish they had a staff app and that Grow was a little more approachable, but I think it's the best software we've seen... and we've seen them all.
PROSClients can book/purchase with extreme ease.
CONSNo staff app and the Grow platform is extremely complex
Reasons for switching to Hapana
The software was unable to support a multi-location company.
Amber
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Review on OneFitStop
- Personalised App - Engage Marketing system - The customer service!
CONS- Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)
Reason for choosing Hapana
The main reason for us going with One Fit Stop over other softwares was due to the customisable app that we can offer in order to create a better client experience.
Reasons for switching to Hapana
Club Fit had horrible customer service and was not looking to grow with our business.