Great Management Software!

Jackrabbit is so easy to use and easy to teach staff how to operate it.

Pros

Jackrabbit allows us to track students' attendance, create a store and sell items through client accounts, keep track of staff hours/classes. I like that there are different ways to get help with an issue - email, live chat and phone and they answer fairly quickly. Also, the ability to add an idea which gets voted on by other uses and then is implemented to the system is great! I also like that I have the ability to limit access to certain users.

Cons

There is very little I don't like about Jackrabbit. Whenever I do have an issue, Jackrabbit is quick to help.

Jackrabbit to the Rescue

The experience with Jackrabbit continues to be excellent.

Pros

I have used many software programs over the last 38 years. Once I made the decision to move to Jackrabbit in 2005 our lives changed. The transition from our previous software was flawless. The use of this software continues to be flawless today. It is a great feeling to awake each morning knowing Jackrabbit has been working for us all night. Seeing our new registrations and payments brings a smile to our faces. This software makes our clients happy and my staff very comfortable with such a trustworthy program. Thank you for helping our industry

Cons

There wasn’t anything we didn’t like about the 2005 versions. There were however functionally’s we felt could improve the software and jackrabbit has listened to its client suggestions and incorporated them. They continue to strive to improve their product and customer support.

Star-Mites

Financial tracking and fee collects is made simpler since implementing JR Tracking student numbers is much easier as I have 3 branches

Pros

Easy to use, does 85% of what I require and has simplified our systems.

Cons

Better attendance tracking - adding notes to missed classes Medical alerts visible at each athlete not having to check a tab Kids not assigned to a class after a certain ti automatically be archived A proper App for parents to use on devices!!! Invoice & statement (individual) A internal shop for parents to see items and purchase Club apparel and uniforms Simpler way to separate my multi branch club

We love Jackrabbit @ SCSC!

Overall, we have had a good experience using Jackrabbit for our swim school. It's easy to use and train our new hires on. I love having the ability to access the calendar on every single page visited.

Pros

We love using Jackrabbit at SCSC. I find that the customer service is very responsive and helpful when we need something changed or fixed that isn't working properly. The software is easy to navigate and use.

Cons

The unexpected website crashes middle of the day. Usually they're pretty good about notifying us about upcoming updates but occasionally the website/software does crash unexpectedly

Love Jackrabbit

LOVE it!

Pros

The use of ACH payments for my staff and our parents. Also, the parent portal is great!

Cons

Event enrollment. I would love if a customer could automatically sign up for multiple days. We use events for day camp and some students sign up for everyday all summer and it becomes annoying for either parents or our staff to have to enter them on each day.