Jackrabbit Dance

RATING:

4.6

(609)

About Jackrabbit Dance

Jackrabbit is a cloud-based dance studio management solution that is suitable for studios of all sizes. Key features include online registration and payments, recurring billing, QuickBooks integration, costume management and email/texting. Jackrabbit dashboard allows users to check current enrollment revenue, class details, alerts for birthdays, waiting lists and task lists. Users can post staff announcements using different colors and fonts. Class listings and available spots can be checked in real time on the website. Families can sign up for classes through online registration. With Jackrabbit’s mobile app available for Android and iOS, parents can check class listings, receive push notifications, update their customer portal and more. Support includes phon...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Jackrabbit Dance Pricing

No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Jackrabbit Dance business intelligence dashboard
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Jackrabbit Dance Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jackrabbit Dance

1 - 5 of 609 Reviews

Naomi

Performing Arts, 11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Just What We Needed!

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Satisfied but could be more.

We love this for customer interaction and management. Bill pay is easy and straight forward. This falls short of being a total studio solution in my opinion however. Feel free to reach out to me for more ideas, I would even be interested in long term product development if you want.

PROS

I love how many options there are for reports and options within the report.

CONS

I would love for this software to have better inventory management and store management features. Also, hour tacking/employee scheduling is a little bit lacking. I have been using Homebase for hour tracking. Would be nice to us JR but the software is lacking.

Vendor Response

Thank you for sharing your experience with Jackrabbit! We¿re thrilled that you love the reporting functions. We hope you continue to get value from all of our features as your business grows. Please send us your ideas through the "send idea" button in your portal, we'd love to hear from you.

Replied December 2018

Debbie

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best software for customer support

I am so happy that I acquired the Jackrabbit software for my dance studio. Enrollment, taking payments, tracking staff payroll, attendance and so many other features, have saved me valuable time. My office staff can now handle things much more confidently without me which means I can put my attention to my students. My studio is more profitable, my records more accurate and very importantly, I can access this information from any computer or my phone!

PROS

Changing software is always difficult and usually intimidating. The most important feature is good customer support! From the very beginning, the support team has made me feel at ease and confident. When I have a question, there are several ways to get an answer in Jackrabbit. I appreciate being able to get help in depth and sometimes very quickly. This also gives me confidence to keep applying more of the features to my business.

CONS

The discounts that I offer seem to pose a problem for JR. I have had differing opinions from support members as to how to handle this. I still have to put more manual hours in posting tuition than I would like. I also wish that the Costume Management feature was a bit more friendly. The absolute worst thing about JR is that their "per student fee" includes students from a family that are no longer current students. I wish they would let me put all past students in a lead file and not just the whole family.

Reason for choosing Jackrabbit Dance

I needed a software designed for my specific business that was easier to use.

Reasons for switching to Jackrabbit Dance

Quickbooks was not designed to handle my tuition i.e. discounts, payments, multiple family members, staff, registration, class management. I struggled with it for six years and no one else in the office could really operate it but me.

Amy

Performing Arts, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2020

Jackrabbit review

Stressful. I have not gotten a full understanding of the program. I implemented it this year and each time I look at it, I tend do use the same features that I have figured out for sure. I am still unsure if certain things went through or if I did things correctly. Many things did not flow easily as the coach explained. I would not be able to do any of it without the coaching. I appreciate that it is easy for most of my families. It is just stressful for me.

PROS

It integrates well with websites another systems. It tries to address many dance world features for large dance studios/businesses.

CONS

There are so many things/drop downs/sections to click on to make one basic thing happen. It is overwhelming to use due to the variety and numerous details that are always on the screen. Some steps take 2-3 steps to accomplish. The overall look is congested with many reports, graphs, statistics and numbers that are visual all the time. It is overwhelming with so much information or steps to take to use the program. Navigating through it take help from their coaching no matter what. For artistic individuals, it is over the top business arranged with statistics and listings.

Reason for choosing Jackrabbit Dance

Pricing. The Studio Director charges to use their bank draft/credit card processing companies, plus the fees the company charges, plus the fees for the program. During this pandemic time, money is important and finding ways to keep the studio open and running for others is priority. This program was out of necessity at this time. I hope it ends up being a helpful tool.

Sarah

Fine Art, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Lots of valuable features

Overall Jackrabbit is full of features and also has amazing customer service.

PROS

Billing/payments, ease of use, and valuable features make Jackrabbit Dance a real asset.

CONS

Sometimes the feature functionality in the Performance Features doesn't meet our current needs. Each year, Jackrabbit updates its functions and adds new elements!

Reasons for switching to Jackrabbit Dance

We wanted more features and more functionality. Jackrabbit offers so many more options.