Jackrabbit Dance Software

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FrontRunners 2021

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About Jackrabbit Dance

Jackrabbit is a cloud-based dance studio management solution that is suitable for studios of all sizes. Key features include online registration and payments, recurring billing, QuickBooks integration, costume management and email/texting. Jackrabbit dashboard allows users to check current enrollment revenue, class details, alerts for birthdays, waiting lists and task lists. Users can post staff announcements using different colors and fonts. Class listings and available spots can be checked in real time on the website. Families can sign up for classes through online registration. With Jackrabbit’s mobile app available for Android and iOS, parents can check class listings, receive push notifications, update their customer portal and more. Support includes phon...

Jackrabbit Dance Pricing

No contracts, pricing based on total student count. 1-100 students: $45/month 101-250 students: $85/month 251-500 students: $125/month 501-1000 students: $155/month

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Not Available

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Rich features and robust functionality empower you to communicate and connect with parents, students and staff – anytime, from any device.

Jackrabbit Dance User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 281 reviews

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Satisfied but could be more.

We love this for customer interaction and management. Bill pay is easy and straight forward. This falls short of being a total studio solution in my opinion however. Feel free to reach out to me for more ideas, I would even be interested in long term product development if you want.

Pros

I love how many options there are for reports and options within the report.

Cons

I would love for this software to have better inventory management and store management features. Also, hour tacking/employee scheduling is a little bit lacking. I have been using Homebase for hour tracking. Would be nice to us JR but the software is lacking.

Response from Jackrabbit Technologies

Thank you for sharing your experience with Jackrabbit! We¿re thrilled that you love the reporting functions. We hope you continue to get value from all of our features as your business grows. Please send us your ideas through the "send idea" button in your portal, we'd love to hear from you.

Replied December 2018

Debbi

Company size: 2-10 employees

Industry: Performing Arts

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Wish we had transferred sooner.

Tuition processing Mass emails Parent Portal ease.

Pros

Our dance studio had been using a software that didn't utilize any modern for some time now...basically we were using a dinasour program for studio management. We transferred to the Jackrabbit system during quarentine and it has been amazing. With great customer support and many resources my questions about the system are quickly answered. So far any problem that we come accross we are able to find the answer to with much ease. The program allows our staff to communicate easier and become involved more with the developement of each of our students. My families are so pleased with the upgrade as well. Our favorite part about the software is tuition processing. It is easy and can be done in minimal time. Everything is integrated! We only wish we had tranferred sooner.

Cons

Because of how many aspescts Jackrabbit uses and covers for your studio, there is a lot that goes into the set up of the system in order to meet the exact needs of your studio. However, after the set up process and allowing yourself to get to know the ins and outs it is easy.

Reasons for choosing Jackrabbit Dance

We chose Jackrabbit based on a reccommendation from another dance studio.

Reasons for switching to Jackrabbit Dance

Dance Manager wasn't able to meet our web-based needs.

Joy

Company size: 2-10 employees

Industry: Fine Art

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Best Software System For My Business

Overall I love my experience because when there was a problem someone is always there to help, and as someone who does well with someone actually showing me in the moment it's been great. They're patient and there isn't anything that their software doesn't do for my studio's needs.

Pros

I love how they are always trying to find ways to make it easier for you to understand and use. Setting up my classes was easy, and even applying the necessary discounts and registration fees helped me out a lot.

Cons

Figuring out how to link the events that I set-up via the software to my website was a little tricky, and sometimes the software had problems with separating families with the same last name, but once I called for live help everything was resolved.

Reasons for choosing Jackrabbit Dance

Even-though the pricing for Studioware was a bit cheaper, after looking at both software systems Jackrabbit just seemed like the better option overall as far as what it can offer my studio. I'm glad I chose Jackrabbit and have never had a problem with it.

Amy

Company size: 2-10 employees

Industry: Performing Arts

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

August 2020

Jackrabbit review

Stressful. I have not gotten a full understanding of the program. I implemented it this year and each time I look at it, I tend do use the same features that I have figured out for sure. I am still unsure if certain things went through or if I did things correctly. Many things did not flow easily as the coach explained. I would not be able to do any of it without the coaching. I appreciate that it is easy for most of my families. It is just stressful for me.

Pros

It integrates well with websites another systems. It tries to address many dance world features for large dance studios/businesses.

Cons

There are so many things/drop downs/sections to click on to make one basic thing happen. It is overwhelming to use due to the variety and numerous details that are always on the screen. Some steps take 2-3 steps to accomplish. The overall look is congested with many reports, graphs, statistics and numbers that are visual all the time. It is overwhelming with so much information or steps to take to use the program. Navigating through it take help from their coaching no matter what. For artistic individuals, it is over the top business arranged with statistics and listings.

Reasons for choosing Jackrabbit Dance

Pricing. The Studio Director charges to use their bank draft/credit card processing companies, plus the fees the company charges, plus the fees for the program. During this pandemic time, money is important and finding ways to keep the studio open and running for others is priority. This program was out of necessity at this time. I hope it ends up being a helpful tool.

Rachel

Company size: 1 employee

Industry: Performing Arts

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Helpful, Useful, Resourceful!

Overall, it has made my life so much easier and has helped me get my business on the right foot!

Pros

I love the functionality of Jackrabbit and how it can store so much information and make it all work together. The parent portal looks professional and you can customize it to your companies logo, branding and welcome messages. My clients have had a fairly easy time using the portal and I love being able to send documents to their classes for them to always view instead of sending 90 emails a year.

Cons

I really wish there was a way for students to sign up for private lessons or occasional lessons. I wish there was a way to schedule classes to be set up on an every other week basis as well since that is how I run solo classes. I wish fees could automatically charge accounts instead of manually going in and charging accounts.

Reasons for choosing Jackrabbit Dance

I went through a trial run of the software at Dance Teacher Web in Vegas a couple years ago and it left a positive impression on me. I also liked that it was customizable to my language vs Class Manager having more UK English vernacular.

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