Jackrabbit Dance vs Upper Hand

Jackrabbit Dance has 291 reviews and a rating of 4.65 / 5 stars vs Upper Hand which has 80 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (291)
4.09 / 5 (80)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
August 23, 2021
October 13, 2021
Pros/Cons
  • Pros

  • I am very happy with how the functions of this software have assisted in our rapid growth and classroom management.
  • I was worried I wouldn't be able to figure things out, but my Jumpstart coach has been AMAZING in helping me set up and learn how to use everything to the best benefit of my business.
  • Cons

  • No automatic payment charge. No easy switch to schedule between sessions.
  • The JackRabbit export to the QuickBook was a huge headache and burden to understand and organize. Using this feature wasted a significant amount of time and discombobulated my books.
  • Pros

  • It looks great, and creating events is very easy.
  • As we get our business off the ground it has been great exploring the various features, and we are excited about the customer experience we'll be able to provide thanks to the software's ease of use.
  • Cons

  • Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
  • The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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