Jackrabbit Swim
About Jackrabbit Swim
Awards and Recognition
Jackrabbit Swim Pricing
No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Jackrabbit Swim
1 - 5 of 182 Reviews
Jordan
Education Management, 501 - 1,000 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2022
Easy to Use!
Kimberly
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great software that saves time and Nice people to help anytime needed
More time to focus on everything else and less time having to do admin work.
PROSYou can almost do everything you need with in the software. They keep adding more and more integrations so eventually it will all be in one place and I love it.
CONSI do not like the home page layout as it is a little intimidating to my new staff when training them and they find it confusing. Its okay once you get used to it though.
Mary
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
JackRabbit is a crowd pleaser.
We have been very pleased with the software.
PROSJackRabbit's software support is second to NONE. They are fast to respond, thorough, and fun to work with. If they don't know the answer, they will research it and get back to you. They are also always working on new features. You can submit an idea and sometimes you see that idea worked and added as a feature. Cannot say enough great things about their support team.
CONSThere are just a features that I think the software lacks. There is no option to schedule instructors and report absences/trade shifts. There is no option for customers to enter a gift certificate or apply a credit from their account at the time of enrollment, just to name a few.
Reasons for switching to Jackrabbit Swim
We had some restructuring changes so it was a great time to make a change. We were looking for a product that was more specific to our swim lessons industry.
John
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed March 2024
Swim School Review
Jackrabbit is feature-rich and central to our whole swim school. It makes most things very simple to do once we've configured it properly.
CONSJackrabbit makes posting fees slightly complicated and it isn't smart enough to always identify families who shouldn't have additional tuition fees posted to their account.
Peter
Professional Training & Coaching, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2022
Good but could be great
Overall, JR has been good and we are happy. That being said, there are certain features that we are very frustrated to not have available to us. These features listed above are nearly dealbreakers for us and we truly hope that JR can add them in the near future.
PROSCustomer support for initial setup was great. Every call we’ve had with customer support has been amazing.
CONSThere HAS to be a way to let a customer input a promo code to get a $ or % off their purchase. The balance owed during checkout should immediately be reflected based on the promo code input. The same goes for entering a gift card #. If a customer inputs a gift card #, the balance at checkout should immediately deduct that amount prior to payment being submitted.We are also desperate for a feature that will automatically inactivate/close out classes when other classes in the same time slot become booked. We have a max of 4 lanes in our pool but we offer 6 or 7 possible classes in each time slot. When a 4th class receives a booking, we need the other classes in that time slot to automatically be inactivated/closed out.
Reasons for switching to Jackrabbit Swim
Wanted more features, ability to add staff, ease of creating classes.