Jackrabbit Swim Software

Find out more:

FrontRunners 

Find out more:

About Jackrabbit Swim

Jackrabbit Swim is a club management software designed to help swimming schools manage online registrations, customer relationships and payment processes. Administrators can view scheduled classes on a daily, weekly and monthly basis and record absences on a unified interface. The platform enables supervisors to create, organize and share private lesson plans including available time slots with families. Managers can record students’ costume measurements, track inventory levels, place orders and collect payments. Jackrabbit Swim allows operators to generate reports and gain visibility across finances, enrollment details and class efficiency. Additionally, team leaders can manage employee schedules, track working hours and configure role-based access permissions among s...

Jackrabbit Swim Pricing

No contracts, pricing based on total student count. 1-100 students: $45/month 101-250 students: $85/month 251-500 students: $125/month 501-1000 students: $155/month 1001-3000 students: $195/month

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 2

Jackrabbit Swim family details

Jackrabbit Swim User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 59 reviews

User Profile

Carly

Verified reviewer

Industry: Consumer Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2018

A really great online scheduling/payment software

Pros

The software is very easy to use and train employees on. Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments. Love that everything we need is in one software- employee time clock, scheduling, payments, and online registration. Another great feature is the snapshot of revenue comparison and reports that you can pull from the information you gather. Customer support is absolutely phenomenal. They have guided me along the way since day one!

Cons

It doesn't fit every scheduling need we have. Although, after trying out 5-6 other scheduling softwares, Jackrabbit was by far the best fit. I don't particularly like the view (snapshot) of the schedules for instructors.

Gabby

Company size: 51-200 employees

Industry: Sports

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Fantastic Platform

We give Jackrabbit Swim a A+

Pros

A 180 change from the old platform we were using. It's not only used friendly for the administrators but as well for our families/members. The support staff is awesome! Always ready to help and fast response.

Cons

We wish there was an app for the staff and parents to use... We wish we could save multiple times in the same class and multiple instructors...

Reasons for choosing Jackrabbit Swim

I have used TU Lessons in the past and it is not user friendly especially for members registration.

Reasons for switching to Jackrabbit Swim

Too many issues with billing and registrations and bugs in their system.

Marsha

Company size: 51-200 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

July 2019

Jackrabbit Swim

Like I stated, the ease of navigating the software is really nice. However, they change stuff all the time, new, enhanced. Just leave it alone already. The changes they make don't make it any easier, it is time-consuming to figure out the new way, and it really doesn't make the experience any better.

Pros

The software is really easy to use. Very user friendly.

Cons

ALL THE CHANGES THAT ARE MADE CONSTANTLY ON THIS SOFTWARE. TRYING TO GET AHOLD OF ANYONE IN CUSTOMER SERVICE IS NEARLY IMPOSSIBLE JUST WHEN YOU GET USED TO DOING SOMETHING, THEY CHANGE AND YOU HAVE TO LEARN HOW TO RE-DO SOMETHING. THE CHANGES THEY MAKE AREN'T ANY BETTER THAN WHAT THEY DID BEFORE. IF IT AIN'T BROKE DONT FIX IT!

Anna

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Versatile software for any swim school

The software saves me so much time and it's super easy for parents to use.

Pros

The ease of parents being able to book on and pay and see their child's progress. Copying classes each term in bulk and automatically booking swimmers on. Saves so much time.

Cons

Can be difficult to find what you're looking for.

Reasons for choosing Jackrabbit Swim

Better price.

Reasons for switching to Jackrabbit Swim

Jackrabbit allows me to do more.

Nicole

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Best Software for Swim Lessons!

The set up of the software to streamline a business was easy. Scheduling, Registrations, Payments, emails, and the organization of this all in one place is what makes this such a great software. Not to mention great customer support.

Pros

It's easy to use for administrators and cliental.

Cons

I like everything about the software. I have not found a con thus far.

Reasons for switching to Jackrabbit Swim

Amelia was not user friendly and software had less options. The software did not work for my customized swim lessons.

Popular Jackrabbit Swim Comparisons