All Lightspeed Golf Reviews

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Sharon

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Our Club has benefited tremendously from our association with Chronogolf

PROS

After my first year as Director of Golf at my facility, I decided that we needed a more efficient method of collecting data. We had never had a point of sale at the club and I began the search for one. Two years ago we investigated over a dozen pos systems and then narrowed it down to several. After interviewing the "users" of the systems, we came down to two contenders, Chronogolf being one of them. Many of the pos systems were pretty similar, but it was the personal attention I felt we were getting from Chronogolf. After two seasons with Chronogolf, I was not disappointed. The system is user friendly and the tech support is excellent. We have also signed up with the email marketing system and after some instruction, I am happy to report that I enjoy using the program. It seamlessly integrates with Chronogolf. The Club had also engaged the website team to build a new website. It was a pleasure working over last winter with the support team on the website. Once again, they are supportive and responsive to any changes we need to make in that regard. So in conclusion, we are very pleased that we have partnered with Chronogolf and now use the Chronopitch email marketing and their website support.

CONS

Not much comes to mind. If a member of the staff is having an issue they can send a request directly from the screen and within minutes a reply is received. The instruction is clear and all problems are solved in a reasonable time frame

Jean-François

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Chronogolf is the most complete and efficient booking software out there

Do not hesitate to explore this exceptional golf management software, it is remarkable but especially a plus for your company!

PROS

As a golf course manager, I have been using Chronogolf since May 2014 and without a doubt I highly recommend this tee sheet booking and member management software. It’s easy to recognize the different player types on the tee sheet based on their individual colors and the starters use tablets to view the tee sheet and manage the pace of play. It is also easy to access the Chronogolf dashboard online for the players. These aspects are very important to make sure all golf operators that use the platform can benefit from these features, especially by its speed of execution. Being able to book online directly from home or a phone is an advantage for the proshop staff. Managing the tee sheet with our daily discounts is remarkably simple and seeing reports from anywhere is very easy. Chronogolf allows you to build a complete customer database without an extra cost. You can promote your golf course and tee times online and on social medias with Chronogolf to make any available spots more visible.

CONS

There are a lot of updates and features which is sometimes hard to keep track, but I like knowing the opportunities are out there and continue to evolve.

Bob

Entertainment, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Why do we now have to pay a fee

Good until 2.weeks.ago. now, very poor

PROS

Up until recently the app was free. Now they want to charge usNo one will answer the phone when I call...Numerous time over a 1 week period

CONS

Everything now. I can not make a tee time without being charged a fee, and I work at the course!

Reasons for switching to Lightspeed Golf

Charging money to make a tee te

Alexandre

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

A program that continues to evolve and improve

PROS

We have been using the Chronogolf platform since its creation in 2012. We are proud to say we help create the product by giving our opinion on the upgrade that needed to be done in the golf management system industry. Nowadays, the program has evolved to a much more complete system that gives your business flexibility in sales creativity. It’s a great system which makes the tee time booking a lot more efficient for the client and our staff. It also provides you the possibility of promoting your golf course online, which gives you the power of managing your quiet time of the day and increase your sales. The system itself is user friendly and easy to use, whether it’s from booking reservation to events and tournaments, online payments, email bank, technical support, player and pricing options, statistics, market segmentation, reports and way more! The variety of options that Chronogolf offers to its users is like no other product on the market. It is a real marketing tool for your business, combined with his own POS (Lightspeed) to give you the full business tool package you need!

CONS

They take their time to release certain features but I cannot complain since they release features that are so integral to our day to day business.

Pamela

Recreational Facilities and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Don't Think Twice

Our experience with Chronogolf has been nothing but exceptional! We are using Chronogolf in our Golf Shop and Food & Beverage departments. The support staff at Chronogolf have gone above and beyond to ensure that our onboarding and training went well. After the fact, the staff has been there for us every time we had a question or needed a reminder of the process for a certain aspect of Chronogolf. Chronogolf is the most user friendly software I have ever used!

PROS

I love that this software is cloud based and I can access it from anywhere.

CONS

I wish Lightspeed integrated with Moneris.

Reason for choosing Lightspeed Golf

I chose Chronogolf as the program itself is far superior to any of the others I looked into. I love the fact that Chrono is a cloud based program, rather than relying on a server in one location to provide access to the program. I also chose Chronogolf as it is the most forward thinking Golf Software Company at this time. The apps available through Chronogolf have helped us significantly, primarily Chronopitch at this time. We are looking forward to seeing what new things we can accomplish through WooCommerce and EComm as well.

Reasons for switching to Lightspeed Golf

We made the switch from Golf Now in order to gain more control over our t-sheet. We have also gained the aspect of having an onsite, familiar voice answering the phone lines each day. All in all, it is the best switch we have ever made.

Steve

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

The software is very intuitive

From the start, Chronogolf has been able to highlight its competitive advantages, which met many of our needs. Our experience with Chronogolf being so positive, we even made the decision to integrate Lightspeed into all retail service points at our facility.

PROS

After a couple of seasons of using other booking management systems, we had the chance to try the Chronogolf software, an integrated system that includes tee times management and the Point of Sale (POS) system. Also, being from the province of Quebec we needed a multi-language software, which Chronogolf offers as well. In the demo version they provided us, right away the intuitiveness of the solution allowed us to test and figure out how we can manage the golf course’s operation by ourselves. The tutorials and articles available are also a great help, without forgetting the online support available in real time. We are able to use the system to manage multiple prepaid rounds and packages that we sell, it is easy to know how many players have booked so we can plan our day ahead.

CONS

We offer many types of packages and it was hard to keep track of the revenue and round usages on the tee sheet. Since they added the new BI reports module, we can export this data, which is much easier for us to track.

Benjamin

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

You should be proud of your company!

The Lachute Golf Club would like to thank and congratulate ChronoGolf for their outstanding work. A young youthful company that seems to understand where the golf market needs to be headed in the future. On a personnal level, ChronoGolf has been amazing to us over the past two + years. But more importantly, ChronoGolf [SENSITIVE CONTENT HIDDEN] helped us with; 1) Transition of two management companies. 2) Creation of new website 3) Creation of new online store 4) Helping with bugs and small changes 5) Development of databases 6) Integrations: ChonoGolf, ChronoPitch, WooCommerce, Stripe. Needless to say, alot of work needed to get done. Our online store has been a great success. Our sales have almost reached $60,000.00 in one month of operating in the worst sales period we could have imagined, given the current Covid-19 situation. The money generated will go a long way this season. Once again, to any boss/supervisor/manager, rest assured that your staff presents themselves in a professional manner and goes above and beyond my expectations Thanks again to everybody behind the scenes of ChronoGolf. I can just imagine how difficult this is for you as well.

PROS

Integrated Services and Software Expansive staffing Constant Visual improvements Easy to contact staff Great customer service Functional Programming A youthful and modern staff Automated communications from Chrono Pricing Structures

CONS

Meeting the individual demands or needs of golf courses can become difficult. Logisitical Limitations (getting better!) Programming Limitations (getting better!)

Ryan

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

I would recommend Chronogolf. I've used many other tools, and this is such a great software!

PROS

1) I really enjoy having different colors on the tee sheet to distinguish the different player types. Helps us quickly look at tee sheet to roughly see how many members we have playing, etc. 2) I like the fact that it is cloud based. Having the ability to access our information anytime/anywhere makes it that much easier when I'm not around the shop at all times. I can be on the course, at home, on vacation and still access the tee sheet and other information. 3) Some other neat features that I like is the ability to broadcast the tee sheet on a tv. Our customers really enjoy seeing their name up on the tv and they know who they follow and where we stand with tee times. Another feature is the ability to clone tee times. Makes it really quick when booking multiple tee times rather than having to enter all information for each time. 4) Very user friendly, makes it very easy for staff to quickly learn! 5) The way memberships are set up are very simple as well to be able to have them be automatically withdrawn. Basically I can set it up and don't have to worry about it! The radar feature is great as it will tell us when monthly payments don't get taken out, etc.

CONS

Like all software programs, there are minor bugs that come up here and there. Sometimes we see a little bit of a lag with Lightspeed, but it can all be resolved! The support staff is so helpful and available when you need them!

Ray

Recreational Facilities and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Easiest decision of the year.

PROS

We have been using Chronogolf for a few months now, after we decided it was time to make a change from our previous system. Our main reasoning came down to the fact that Chronogolf, when compared to our last provider, is much smaller and provides superior support. After experiencing past outages, and technical difficulty, we find it amazing that Chronogolf is always keeping us informed with what new innovations they are adding to the tee sheet, and even letting us know when an outage is experienced (which is rare). Apart from service, it has been a great convenience to be able to access the tee sheet from anywhere. With two lodges, two golf courses, and a reservations department all in separate locations, this is an absolute must have tool. This even allows for our superintendents to access the tee sheet from their phones, so we can keep them updated with the level of play we are experiencing on any given day. Finally, we see Chronogolf as a company that is willing to take on the addition of features that we require in our operation. With most of our play positioned as high-end tourism, we require a large amount of information in each booking. It has been great to work with a team that his willing and able to customize their offering, and take on suggestions. This is something I could never see us having the ability to do with our last provider.

CONS

The only suggestion that I could foresee, would be to improve the mobile phone / tablet display. The web-page displays with some of the features overlapped. A back of house app would be great as well.

Erin

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Chronogolf in the Proshop

By switching to Chronogolf ( mid season) it was a very easy and clean transition. It has allowed us to accurately track our customers, members and inventory. We have accurate records each month and allows up to print a variety of reports for all aspects of our business.

PROS

User friendly, clean design, easy to learn

CONS

Still a few functions that are missing, but the team is very open to suggestions and works to accommodate our individual business needs .

Reason for choosing Lightspeed Golf

The introduction along with the live demonstration was clear, easy to understand, our sales representative was lovely to work with and questions we had were answered promptly. Our overall experience in our first year using Chronogolf has been a 10/10. We started with the basic setup and gradually added details as we got more comfortable using the system. My employees picked up the program very quickly, the online tutorials were a huge benefit to new users. Chronogolf has an excellent support network and answers anything within minutes. I am very satisfied with our decision to use this program. We are currently working on adding the services to our restaurant system.

Reasons for switching to Lightspeed Golf

Tee way is outdated and didn't offer any additional products to allow us to build on it.

Chad

Recreational Facilities and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2017

Great cloud based system with clean UI

PROS

Cloud based! Can be accessed from any device from anywhere. Tee sheet and booking procedure is easy and looks great. Pleasing to the eye and very intuitive in nature. Creating tee times and rates are a bit of a process but once you get the flow it becomes second nature. Creating tournaments and events are simple and can be accessed online. Reporting and statistical information is wonderful and easy to access. Has wonderful features for promotions that work great especially if you have punch cards or multiple round deals. Customer service response is timely and helpful.

CONS

UI on a phone is buggy. Needs it's own dedicated app. Limited features compared to other golf software. Lightspeed POS has limitations and isn't tailored towards a golf operations unique set of requirements. Online booking procedure for guests differs from other software but still does the job.

Vendor Response

Hey Chad! Thank you for taking the time to review Chronogolf - it means a lot to us. We're getting great feedback on our punchcard/package features, and we're rolling out some exciting features over the summer that you'll appreciate. As for the UI on the phone, we're actually releasing a native app in the coming weeks. We'll make sure to include you in the private beta launch!

Replied June 2017

Gilles

Leisure, Travel & Tourism, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Chronogolf gives us the chance to improve our current structure

Overall, being a 9-hole course, Chronogolf allows us to offer 9-hole and 18-hole bookings to our guests without creating conflict on the booking page and allowing us to optimize all tee times. Many golfers now use technology to improve their technique, keep track of their scores, make reservations online. Technology is evolving fast and Chronogolf's expert team is helping us keep up to date in this area.

PROS

The software allows every employee to focus on doing their job, which is to get golfers on time and make sure they respect playing time. The Chronogolf / Lighspeed partnership is also a key point in the management of our club. This allows us to output accurate data from different periods of the year. All of these results can easily point us to future choices in order to adopt the best strategy for the next season.

CONS

I use the support chat to make suggestion from time to time, and Chronogolf understands that each course operates differently and may have different needs.

Jason

Recreational Facilities and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Chronogolf is exceptional value

PROS

The overall quality of Chronogolf is what was expected; Modern, Intuitive, User Friendly and most of all always evolving day to day. As a busy professional my time is valuable so the ease to use, having features and functions that stay in touch with your clients needs is a must. Chronogolf is always improving it's product for the business and client. The support is second to none, real time support is a must given my business is "NOW TIME" meaning we are in front of our clients and can not afford to leave a message when we need assistance. The extra bonus with Chronogolf is the fact that you do not break the bank and you build the business model you want and can afford.

CONS

It would be great if the package feature had a "half-usage" feature. We have configured it to where our current set up does work for us, but it would be great if we had the option to add a half-usage

Zac

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Chronogolf is proactive and not reactive.

PROS

Chronogolf has been great so far, I have spent a fair amount of time working with rep. that being over the phone, or via email as well. We went through a seminar together on introducing me to the program, as I came to the position I am in while Chronogolf has already been put into place at the golf course. After the seminar, I have found that the software is super user-friendly and understandable. I just needed some direction in the beginning but it was easy to get help from rep. as he was available pretty much whenever I needed. So kudos to him for that!

CONS

We would like an easier way to see rounds per player but things are being put in place for that so that is great to hear.

Nathalie

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

The customer service is excellent!

We have selected the Chronogolf platform to modernize the amenities at our golf club and we are very happy with our choice.

PROS

The tee sheet is very intuitive and my team understands the operations very quickly. I really like the ability to modify reservations by changing the date or tee time with a simple drag & drop. The packages, the memberships, the emails and the SMS feature are all options that have improved the daily life of our operations. The platform continues to evolve with new features every month and administrators at Chronogolf are very attentive to our needs.

CONS

I am satisfied with the software. The Chronogolf team addresses our issues very quickly on the support chat.

Guy

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Chronogolf is easy to use and completes our day-to-day operations!

Since the arrival of Chonogolf at our golf course, our employees benefit from a tool of the highest performance! We are happy with the decision we made.e

PROS

Chronogolf is an excellent online booking software for managing reservations at the proshop. The fact that members have access to their profile online, the ability to take notes on reservations and send emails to customers directly from the tee sheet are just some of the many benefits of having this robust software at our golf course. Moreover, the ability to chat live with Chronogolf agents is without a doubt the main advantage.

CONS

We want to add the POS integration to Chronogolf to facilitate payments and inventory management.

Bert

Recreational Facilities and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Chronogolf allows us to offer a better and faster service for a superior customer experience.

We are extremely pleased with our partnership with Chronogolf and we can’t wait to continue to offer our clients and valued members a superior service at our golf course

PROS

Since the implementation of Chronogolf at our facility, we can manage tee times in a more efficient way. All our members can now book their tee time online with just a few clicks! The software has a large variety of options, like the tournament module, that enable us to manage the day-to-day activities of the course with ease.

CONS

There is not something specific we dislike, but whenever we have an issue, the support team is always patient and helpful.

Ken

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

The transition to Chronogolf was quick and simple!

PROS

We joined Chronogolf in Spring of 2017 and integrated them with Lightspeed for our POS. While there was a learning curve for all involved, both staff and members, the feedback and assistance offered by Chronogolf made the transition quick and simple. The system is fantastic and with the multiple platforms they now offer. Our club is well positioned to service all of our customers. The help desk response time is very prompt and they always seem to have the answers to our problems. I would highly recommend you seriously consider Chronogolf if you are looking for a new and better operational suite for your club.

CONS

There are some things I would like to see on the tee-sheet but other than that everything is great.

Charlie

Sports, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Buying, training, and product help all made easy.

After adopting the Dynamic Pricing Module, we saw our rounds more evenly distributed across the day, with improved pace of play. The process from start to finish has been a breeze and I would suggest Chronogolf to any industry colleagues.

PROS

The purchasing process was a breeze, and we received tons of support during implementation. Our staff picked up on the new system very quickly, and the blog posts that outline how to complete all SOP's were very helpful. We found that our members immediately began online booking, which most didn't do when using our old system. Reporting data is easy to pull from both Chronogolf and Lightspeed. The real time help chat is a big bonus as well, as questions get answered extremely quickly.

CONS

The only challenge that we had was with regards to a payment type in Lightspeed, which was really quite negligible. Overall there were no significant issues with the software.

Jason

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

My experience with Chronogolf has been excellent.

Overall I am happy with both the product itself and the direction of the company.

PROS

When I first started calling around to other golf course owners about the products they were using for a tee sheet and POS, no other product received the exceptional reviews that Chronogolf received and now I know why. Chronogolf has solved a lot of organization issues for my facility and has greatly improved my marketing ability at what I consider a great price. The staff has been very responsive and as I make requests for changes or additions to their program they take the requests seriously and look into solutions.

CONS

I would have liked a Package Report but the support team was quick to show me how to obtain that.

Todd

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Overall experience is wonderful

Thank you!

PROS

Very easy to use, excellent functionality, and world-class service. The program allows us to track and manage our business in ways other golf course management systems do not. The system also has many other features you can add-on which further improves efficiency. The support is by far the best I have ever come across with ANY software systems, across many different platforms. The online chat forum has fixed almost every issue or question I have come across and they have even called on a couple of occasions to get further clarity. I would highly recommend this system to any golf course

CONS

Like all software, bugs and limitations exist, however the bugs are dealt with faster than any other type of software I have used in the past, and the development team listens to suggestions.

Nicolas

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Chronogolf is very intuitive

PROS

I love the Chronogolf solution for its user friendly features and how easy it is to train employees. For example, being able to move a reservation with a simple drag and drop to the desired new tee time makes things easier to handle at the proshop. Also, the free support by chat that is offered is always fast and efficient.

CONS

Only con would be the fear of our internet being down and if that is the case not being able to run the proshop in the meantime. That is a risk to take for a great cloud based software.

Kyle

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

The Review

The problems we have solved by using Lightspeed is the integration from our POS to our accounting software, less mistakes and minimal time reconciling each day. We are saving wages by using Lightspeed.

PROS

Lightspeed Golf is by far the most user friendly system we have used, easy to train employees within days.

CONS

Lightspeed software has very little cons when you are looking at the system overall. Obviously each system has some things they can work on but nothing is worth complaining about in my opinion.

Jared

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

I highly recommend making the switch to Chronogolf, you won’t regret it!

My overall experience has close to none. Chronogolf has exceeded my expectations.

PROS

After switching to Chronogolf we couldn’t be happier. We had a few other golf management systems over the years that had their pros and cons but none compare to the modern, easy to use platform that Chronogolf has developed. Our staff love the system and we appreciate their ongoing effort to expand and improve their services. Chronogolf also has one of the best support systems I have ever used, with very quick response times to any questions we may have. I highly recommend making the switch to Chronogolf, you won’t regret it!

CONS

None! I love everything Chronogolf has to offer.

Aaron

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Chronogolf has been fantastic to work with.

PROS

Chronogolf has been fantastic to work with. The developers are always finding ways to improve the product for us and our golfers are receptive to suggestions on how to make things better. Our online bookings are growing and our ability to promote our course to our players and communicate with them has been noticed and appreciated by our members and guests here at Wolf Creek. We look forward to continue to do great things with Chronogolf.

CONS

Nothing I can really think of. Whenever we have an issue the Chat Support is always there to answer in a timely manner. I have never seen a Chat Support respond that quickly and resolve issues that fast.

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