Member Solutions vs RhinoFit

RATING:

4.0

(71)

Member Solutions has 71 reviews and a rating of 3.97 / 5 stars vs RhinoFit which has 266 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (71)
4.0 (266)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
3.5 / 5
3.5 / 5
Last Review Written
October 13, 2022
February 1, 2024
Pros/Cons
  • Pros

  • I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.
  • Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.
  • Cons

  • Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.
  • Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.
Read all user reviews
  • Pros

  • It's not complicated at all. It's worth every penny you pay for it my company has been using Rhinofit for 3 years now and have never had a problem.
  • I like that the software is easy to use and keep track of member progress. I also like that each member has their own portal.
  • Cons

  • I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
  • And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos