The reoccuring billing is fantastic! It is very easy to use and to navigate through as well! The integration was smooth and training was top notch!

We haven't had any problems from the system.

MIS was the first software we integrated at our fitness facility, the process was easy to set up and we had fantastic customer service throughout the process and still to this day. [SENSITIVE CONTENT HIDDEN] was there to assist me in all of my confusion and guide me through the entire system. I grew fond of the system it is definitely very easy to use.

To every software, there are pros and cons. This system is mainly for memberships; everything we needed for our members was there and worked perfectly, but since we are a personal training facility and there is not much specification or customization towards that, we have decided to part ways as we try to grow our training business. There is also not a lot of reports to see, I have been having to keep an airtable sheet with all the information and keep track of it like that. There is a report tab but it was limited towards the areas I wanted to see.

I like that this system was a one time payment and fairly easy to use but in the end it was the poor customer service that made us change products. I found it difficult to get information when I had questions, felt like I was treated like I was stupid when I did ask questions and lost money because of it. We purchased the card swip- but never figured out how to use it. Purchased the finger printer just to find out, after several iritating phone calls later, that we had to spend another $200 for the authorization to use it. That would have been helpful information when we purchased it. In the end, we just gave up and went with another comparny that gave us the support we need so we understand the system. I'm sure this system works great but after using it a year and a half without understanding it fully- we gave up.

Very well handle of things and great customer service

Quick response and customer service was managable

The lack of communications between both parties

An excellenat experience!

Though we do not use this software in a typical way that others may it works perfect for the human service program I direct. It is flexible and powerful to meet our data needs and that is ahuge plus. The other best thing about this is the support staff are super responsive and kind. I love working with them and they are always willing to adapt and make changes to suit our needs. Can't say enough good about my expereince with them.

There are a lot of features and many we do not use. There isn't really a least for us because anytime we want something to work better or differently for us they are right there making it happen.