Membership Integrity System Software

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About Membership Integrity System

Membership Integrity System is a cloud-based solution designed to help gyms and clubs organize events, process invoices and manage payments. Key features include attendance tracking, barcode scanning, waiver management, online class booking, text messaging, multiple user accounts, electronic signature and reporting. The application enables staff members to regulate billing frequency, add payment methods and send rejection alerts to customers. Members can use self-service portals to renew plans, purchase memberships, update personal information and view payments. Membership Integrity System allows trainers to track member’s progress by measuring weight loss/gain, body mass index and blood pressure. With its receivables feature, account managers can track sales tax, ...

Membership Integrity System Pricing

The product is available for free, as well as on a monthly subscription of $80 per month.

Starting price: 

$80.00 per month

Free trial: 

Available

Free version: 

Available

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Membership Integrity System member check-in

Membership Integrity System User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 27 reviews

Mairien

Z-Form Fitness

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed February 2021

Overall A+

Pros

MIS was the first software we integrated at our fitness facility, the process was easy to set up and we had fantastic customer service throughout the process and still to this day. [SENSITIVE CONTENT HIDDEN] was there to assist me in all of my confusion and guide me through the entire system. I grew fond of the system it is definitely very easy to use.

Cons

To every software, there are pros and cons. This system is mainly for memberships; everything we needed for our members was there and worked perfectly, but since we are a personal training facility and there is not much specification or customization towards that, we have decided to part ways as we try to grow our training business. There is also not a lot of reports to see, I have been having to keep an airtable sheet with all the information and keep track of it like that. There is a report tab but it was limited towards the areas I wanted to see.

Reasons for choosing Membership Integrity System

We had come from legit nothing over to MIS, and it solved all of our auto-renewal problems. I was able to quickly charge clients with ease and everything looked great. For a starter system, this was perfect. I definitely more than enjoyed my time with MIS and will miss the system and its team.

Response from Dalum Software

Hi Mairien, Thanks for the honest feedback on your experience using MIS. We take this as a big value to make the platform better. We are using your feedback to expand the report capabilities and also the ability for customer's to request complex custom data dumps that the platform may not have out of the box. We are also expanding our class booking feature to bring better support for the personal training industry.

Replied February 2021

Charlie

Party On! Fitness

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

5

Customer support

5

Reviewed June 2014

MIS Works GREAT For Our Zumba Studio!

PROS: Easy to set up Easy to use Easy to track memberships and class packages Technical support is provided by the developer himself Cost is extremely reasonable Response from technical support is generally handled quickly by email CONS: None After EXTENSIVE research, all the software I could find for gyms, fitness centers, dance studios, etc. were way too expensive and they had so many bells and whistles I would never use. All I wanted was a system to keep track of my memberships and class packages, as well membership stats (date and time of sign-ins, number of students in a class, number of members at any point in time, the date membership expire ,etc. etc. etc.). I also wanted to be able to get some financial reports, such as payments received, broken down by cash, credit card and check. And of course, the cost of the software was very important. I downloaded the free demo and figured I would set it up and see how it functioned. I gave it a good workout and it seemed to fit my needs. More good news! The system is very inexpensive (a fraction of the cost of its competitors I could find). So far so good. Lastly, I wanted to talk to someone currently using it. I contacted Jerry, and he was kind enough to give me the name and number of a Zumba studio in Florida to talk to. The owner of that studio was VERY helpful. She spoke very highly of the software, and even took the time to tell me each feature she was using, and how it worked for her. I did my test of the free download over Labor Day weekend, 2011, and it seemed to handle everything I was looking for and then some. By the following Monday, I purchased the software and was using it at the studio. MIS worked unbelievably GREAT!!! Since then, I've learned more by using. There are a few minor things I would like to see changed in terms of filtering reports and making changes to existing information. Nothing I can't work around, and may or may not matter to most users. In summary, I HIGHLY RECOMMEND this software.

Kelli

Renew Fitness Studio

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

4

Customer support

1

Reviewed June 2014

Great starter system

I like that this system was a one time payment and fairly easy to use but in the end it was the poor customer service that made us change products. I found it difficult to get information when I had questions, felt like I was treated like I was stupid when I did ask questions and lost money because of it. We purchased the card swip- but never figured out how to use it. Purchased the finger printer just to find out, after several iritating phone calls later, that we had to spend another $200 for the authorization to use it. That would have been helpful information when we purchased it. In the end, we just gave up and went with another comparny that gave us the support we need so we understand the system. I'm sure this system works great but after using it a year and a half without understanding it fully- we gave up.

Nancy

XCEL SPORTS

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed October 2018

Very pleased with MIS

The ease of use for our staff allows me to spend less time training and correcting errors. The ability to schedule recurring emails saves me a lot of time as well. The customer services is second to none. Rep is always very prompt in responding if ever I have an issue and great about finding us solutions.

Pros

The best thing about MIS is that it's easy to learn and very uncomplicated to use. We used to use EZFacility, which was for more complicated and less user-friendly than MIS. We frequently found ourselves using fields and other features in convoluted, unintended ways just so we could keep track of everything we wanted to because there was no way to customize anything. MIS's custom questions feature allows us that flexibility. All of our employees have been able to master the system very quickly. We've had it for almost a year and staff still comments on how much easier MIS is than EZFacility.

Cons

Reports can still use some work. Sometimes the spreadsheet is unusable for us because of the way the data appears.

abid

Stumps

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2018

Absolute superb customer service and product!

ease of customer management.

Pros

We have been using MIS since 2011 and can't fault how easy it is to use. We have an old school bodybuilding gym and have integrated it with our door controls! Computer crashed a few times and emailed customer service who responded lighting quick!

Cons

None the system is self explanatory. If only I could change the phone input to UK type and same goes for the currency.

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