--- title: "MemberTies Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MemberTies. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MemberTies is a good fit for you!" source_url: "https://www.softwareadvice.com/club-management/memberties-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [MemberTies](https://www.softwareadvice.com/club-management/memberties-profile/) / MemberTies Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/club-management/memberties-profile/) Reviews # MemberTies User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 18 reviews (69%) - 4 stars: 6 reviews (23%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Most mentioned pros - It meets our needs perfectly. When I have run into a problem or roadblock, if the help system didnt give me an answer, an email to tech support almost always did. And when I requested a simple feature (like being able to sum/average a numeric custom field, MemberTies provided it in a subsequent release. ## MemberTies customer reviews Showing reviews 1-25 of 26 (page 1). ### Top Drawer Software for Top Drawer Organizations - Overall rating: 5/5 - Reviewer: Mark K. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a Sportsmen's Association with more than 1700 members, discerning and understanding the consensus of membership desires is challenging. Surveys help, but tend to be skewed. With MemberTies Pro we can track what our members are doing, rather than what they say they're doing. The resulting data allows us to dedicate assets where the Association will gain the most benefit from the expenditure. We know our members better, and thus can serve them better. Also, a word about MemberTies support: Absolutely fantastic. I have dealt with lots of different software packages in my day (many unrelated to MBT subject matter) and I have dealt with good support people before, but nobody has EVER equaled MemberTies Customer Support quality. Their responsiveness is unparalleled -- I have always had a response in 24 hours or less; often just an hour or so (unless I write outside reasonable business hours). Their diligence in tracking down a problem I had was impressive, and we worked together to get things resolved and back on track. They were also extremely helpful when I needed to make changes to our database (due to poor original decision-making in our organization); the MemberTies people listened to what I needed, made the fix perfectly, and got my revised database back to me in 24 hours. I can't say enough great things about MemberTies support. They're absolutely top drawer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MemberTies Pro is a powerful, flexible, scalable solution for tracking membership matters. It has really assisted me, as Membership Chair, in doing my job properly and efficiently. I can track things that were difficult or impossible to follow previously, which allows me to nip problems in the bud before they fester and cause upset and bruised egos; thus helping to make the Association run smoothly. I can, with a little thought, search out any group of members I need with an easy and straightforward search protocol that's simple and intuitive to use. I can teach others to handle the software in its essentials in very short order for when I'm gone. It's a great product; better than any other I've seen or experienced. #### Cons I'm hard put to come up with something that I don't like about the software. I've made a couple of suggestions for new features along the way, and the support people at MemberTies have incorporated them into their routine update releases. I was very surprised when that happened. I've never had a support person make changes to increase the capability of their software short of a whole new version for a whole new price. But the MemberTies people have done just that. I guess if pressed, I'd say that I'd appreciate a way to (obviously) mark files in multiple ways so that I can keep certain files separated from the rest at a glance, rather than having to open the file to verify that it contains what I want (or don't want). But this is a minor issue for me really. #### Vendor response Thank you for your feedback! As far as marking certain records... it may be possible to create a custom field with a checkbox or whatever, and then add that field to the default view (the membership list) so it is always displayed without needing to open the record. Replied March 2019 --- ### Great software with loads of useful features - Overall rating: 5/5 - Reviewer: edward p. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered It meets our needs perfectly. When I have run into a problem or roadblock, if the help system didnt give me an answer, an email to tech support almost always did. And when I requested a simple feature (like being able to sum/average a numeric custom field, MemberTies provided it in a subsequent release. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used MemberTies since 2009. It provides the membership management that we need - contact info, status, custom fields, dues management. The user-defined reports (only in Pro version) provides the info we need for downstream processes (label printing, email list management, telephone committee, etc.).Having used all kinds of applications and systems since 1976, it is one of the most feature rich and well developed application that I have ever used!!! Tech support has always been responsive (less than a day) and helpful (with the answer or tip that I needed). The built-in help feature is one of the best I've ever read - with steps, images, tips, etc.I looked at 5-8 other applications and nothing came close on features we needed and at a price we could afford. And what we need is a fraction of what MemberTies provides. #### Cons There were a few changes in the 2022 release that made a few tasks more tedious.If we needed to access it from anywhere, this wouldnt be the product that I'd choose. But we dont need online access, so it's meets our needs. #### Reasons for choosing MemberTies See above - it did what we needed at a fraction of the cost of other systems. --- ### No Support! Very Rude people. They just cancel you if you ask for support - Overall rating: 1/5 - Reviewer: Yehoshua S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Rebuilding my database of over 2000 clients will take a very long time and cost me a lot of money. You can export but not the photos and not all fields. Real costly problem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Low cost and works well for my membership needs. Using the software for almost two decades. Could not find anything to replace it. #### Cons Almost no service. When I paid to update the software it would not activate. After two weeks of emails which they never responded to they finally responded telling me they had refunded my money and I could no longer use the software. Huge problem #### Reasons for choosing MemberTies cost was well below what others were selling but not any more. #### Vendor response Every year or so, this customer sends angry emails saying the software does not work and he is not going to use it any more. Frequently a request for support begins with a threat to go somewhere else. In this instance, we found a single email from him caught as SPAM, with no explanation of what he was upset about this time, only threats. We did refund his renewal cost since he said he could not use the software, and offered to export his data for him so it could be used in other programs. Rather than reply or accept this offer, he wrote this review. Note that the ability to export all photos to a folder is built-in as well. Just change the preference from database to local storage and they'll all be exported to the PC. Replied July 2025 --- ### Ccfsa sportsman club - Overall rating: 5/5 - Reviewer: Jon M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm happy with the program. I would like to see the ability for a network based DB and multiple PC's log into it at same time. Email features are wonderful. Set up a template and run them when needed. The program is robust enough to do what I need but still small enough to run on a basic laptop. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is quite easy to follow and use. Reports are very valuable and to an extent customizable to what I need. #### Cons When members drop off, the database cannot be compacted to reuse open numbers. The timing on renewal and drop status had some bugs in it that will put members in drop status when they are not. #### Vendor response Hi, If you'd like the database to reuse member numbers after the member has been deleted, you need to create a list of IDs (preloaded Member IDs) so the program has a list to follow. Then it will choose the next available ID when creating a member, and put it back in the stack when the member is deleted. (Based on preference settings.) Automatic status changes should only happen when a status is set to automatically change to a new status on the expiry date (plus any grace period). So be sure to verify settings on your statuses if someone changes status unexpectedly. Replied March 2019 --- ### REview - Overall rating: 4/5 - Reviewer: Joe M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good overall #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Is comprehensive. Keeps track of a lot of things and makes good reports. #### Cons The city fill is annoying. "The value "-" is not in the city list. Do you want to add it?" That's a waste of time. Of course I want to add it. Zip codes ought to be autofilled. It should remember the zip code you entered the first time for a city and remember it. When doing report sorting, things like specifying the date are cumbersome and require too many clicks. #### Vendor response Hi, Thanks for your feedback! The reason the City field prompts you to see if you want to add it when you type something new is because without the prompt, a typo would cause a new city entry to be created when you really meant it to be the same. Then you can't search for everyone in a particular city any more, because there are unintended variations. Fortunately, if you do intend to add the new city, just pressing Enter will dismiss the popup and add it to the list, so it's one extra keypress. A ZIP code auto-fill is something we are considering, but there are many cities with multiple ZIP codes associated with them, so it gets a little tricky. Replied March 2019 --- ### Great for Small Swim/Tennis Club - Overall rating: 4/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic customer service. Even if we had issues over the weekend, we could always get someone to help. Great product and great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been using Member Ties since 2005. It was easy to use and to train our Front Desk Staff. Once we started using this software to check in members, our guest fees increased by over $5K. #### Cons When we started, they did not have the Friends/Family tab so we had to use Associated and had to create a new record with a new member number for each family member. We also wish we could take the photo for the member directly from within Member Ties. It is an extra step to take the photo and then associate with the member. #### Vendor response Hi, If you would like to convert an existing Associated record to a Friend/Family record, there is a right-click option to do that. Just right-click the associated name, and choose "Convert to Friends/Family". If you need to do that with a large number of records, contact support and we can help do it in bulk. Replied March 2019 --- ### Why MemberTies...... - Overall rating: 5/5 - Reviewer: David G. - Verified reviewer: Yes - Industry: Photography - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was able to take the records of two organizations from spreadsheets to a membership application which provides relevant data about the organization which was unobtainable from spreadsheets. The freedom of writing your own reports and the free format fields means that two different organizations were able to have data extracted that they required and even though both were using the same MamberTies there data was vasty different but necessary for both rganizations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MemberTies does what it says on the tin. I am able to mnage a club with a 500 members and a club with 50 members using Member Ties. It has everything that is needed to "keep track of members", the ability to write your own reports to extract what you need from the members data base, free format fields to collect the data that yur organization requires, manage membership dues which is very time consuming and best of allcommunicate to all members using the email functionality to keep members abrest of what is happening within the organization and future events which may be f interest to members #### Cons The one thing you have to be aware of is that this is a Membership application with email functionality not a email application with membership functionality. Sending emails to members can be a bit of a "fiddle" bur it does the job. #### Vendor response Thank you for your feedback! Replied March 2019 --- ### Review of Member Ties by a Aviatrion Museum - Overall rating: 4/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Member Ties makes membership renewal a breeze. I print letters a month ahead of time and as they are returned, I can process and see who needs a reminder. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's ability to manage a database for membership communication such as letters, e-mail and more is outstanding. #### Cons I have a hard time with the word processing function. I can print reports fine direct to my printer, but must print documents to a pdf file then reprint from outside Member Ties. #### Vendor response Thank you for your feedback. The only reason I can think of that documents would not print would be a printer driver issue. If you have a particularly old printer that doesn't support unicode, for example, it may not be able to print to it. Replied March 2019 --- ### Reliable functionality; excessively complicated - Overall rating: 3/5 - Reviewer: Dave C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has given us a strong, reliable method of documenting our membership, but it has inhibited us from adapting to modernized functionality, such as communication by group emails. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is steady and without failures. The templates are thorough and comprehensive. #### Cons Excessively complicated for all but basic functions. Documentation is byzantine and difficult to search effectively. #### Vendor response Thanks for your feedback. If we can improve the documentation, please let us know. We provide standard Windows html help as a website, and also as a help file within the program, which should be pretty standard. You also can press F1 on any window to be taken straight to the help related to that window, which should simplify searching. Replied March 2019 --- ### Member Ties - Overall rating: 4/5 - Reviewer: Dennis N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our senior center has over 1000 members. Easy to record members and keep track of birthdays etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. Home screen has all the most needed information right at fingertips. Wide variety of options. #### Cons Inability to create reports easily. Options of reports not easily to modify. Been using ten years and still have trouble creating or retrieving certain information. #### Vendor response Hi, Sorry you're having trouble creating user-defined reports. Please contact support when you're stuck and we'll be happy to help walk you through it. The user-defined reports are pretty powerful, and thus have a lot of options. Let us know what we can explain better! Replied March 2019 --- ### Solid product with helpful customer service - Overall rating: 5/5 - Reviewer: Krystle M. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we've had great success with Member Ties. It does what we need it do, and we use it simply. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple and easy to use features with a great help section. #### Cons In a world of glitzy, easy to use interfaces, Member Ties appears to be less user friendly and more technical. #### Vendor response Hi, Thanks for your feedback! That "older" look and feel of the program is one of the reasons we're in the middle of a massive rewrite. We want to update the user interface to be more modern, and more intuitive to ensure that it continues to perform as Windows versions continue to change. There have been a lot of changes over the past 20 years, but it has meant the interface has become dated. Replied March 2019 --- ### top notch software and support - Overall rating: 5/5 - Reviewer: edward p. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT helps me keep track of our membership, dues payments, and other customized info. The reporting features in the Pro version are top-notch!! while the pre-defined reports are good, the ability to create user-defined reports is the BEST!!! i use them to generate a list of members w/ email addrs, w/ phone#, w/ full contact info, w/ reports of custom fields, info for mailing labels, etc. MT has saved me lots of time in managing our membership. KEEP UP THE EXCELLENT WORK!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i've used all kinds of software applications since 1976. MemberTies is one of the best i've ever used - incredibly easy to use w/ neat little nifty ways of doing things. and when not exactly easy, the Help files wake me thru the steps. excellent software with fast and very helpful handling of questions/problems. #### Cons wish one could customize the tool bar (add/remove function icons) so my most used functions were quickly available instead of having to go thru the menu system. #### Vendor response Thanks for your feedback! Replied March 2019 --- ### Member Ties Prifessional for New Users - Overall rating: 5/5 - Reviewer: Don B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After taking over the duties of Secretary for my Organization at the end of 2018 I have found that it is well worth the cost for the services provided. Even though the only customer service is through email they do a good job of solving the situations and questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It is very easy to use for all general activities. Easy to add users. Gives you many categorizes to choose from on your files. Very continent to have someone else store all the data. No need to be concerned about the vast amount of data due to computer failure or crashes. #### Cons I would like to see some tutorials available for different tasks. The customer service is good, would like to see if it would be available for users to contact help other than through email only. #### Vendor response Thanks for your feedback! Support has always been available via email, telephone, or most recently, online chat. We answer lots of calls every day, but we do normally recommend email because it enables us to respond with links to specific areas of the help system for better explanations. (We can also respond to simple questions via email while waiting for people on the phone to finish a task.) Replied March 2019 --- ### Perfect software for any membership organization - Overall rating: 5/5 - Reviewer: Pete C. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We directly increased out communication with out members using the email capabilities. We increased our revenue with regular billing and payment processing. The management reports let us know where we stand at all times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility to customize the way we get what we need #### Cons Not much. I guess so many options can be confusing but that is MemberTies strength! #### Vendor response Thank you for your feedback! You're right that it's hard to have lots of flexibility and power without a bit of a learning curve IF you need to do one of the more complex things (like creating custom reports for example). Replied March 2019 --- ### MEMBERTIES IS THE BEST - Overall rating: 5/5 - Reviewer: George C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We lose 20% of our base year over year and pick up another 20% new members. MemberTies makes it a simple task to keep up. Simplicity is the best. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our 400 man senior golf group is very mobile (it's like herding cats). By using MemberTies, we're able to stay abreast of all of the changes. #### Cons None, for a senior citizen to be able to negotiate the program is the best feature. #### Vendor response Thank you for the feedback! Replied March 2019 --- ### Member Ties - Overall rating: 5/5 - Reviewer: Cheri B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent - support is fantastic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have just upgraded the software but so far the upgrade is great. The support is fantastic. #### Cons It can be a little overwhelming all the features it has available. --- ### MemberTies is great - Overall rating: 5/5 - Reviewer: Myles B. - Verified reviewer: Yes - Industry: Fishery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like using the program. Nice & orderly. Technical support excellent. Ease of use. #### Cons Learning how to write reports. Would like to see more "canned" reports #### Vendor response Thanks for your feedback. Please let us know what system (canned) reports you'd like to see. Sometimes it's hard for us to guess what a user might want to see in a report, so suggestions are always welcome! Replied March 2019 --- ### International Association membership - Overall rating: 4/5 - Reviewer: Jerry B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our membership records have been well managed with MemberTies for well over a decade. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros perfectly reliable, flexible searches and reports. Very good support. The embedded email feature is very handy. #### Cons We never have managed to get the system set up for a three multi-user office. We would appreciate more ability to customize the main input screen (instead of clicking through multiple tabs). Since we don't use the Activity features, they should be suppressed. #### Vendor response Thanks Jerry. Note that if you don't use one of the features on the member record (such as Activities), you can go to Preferences and hide that tab so you don't see it anymore. Unfortunately it isn't possible to modify the main program screens. Replied May 2020 --- ### Love My Anytime address book - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I Have Retired but was very user frindly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Used this for at least 20 years. Very user friendly #### Cons No Phone App. would make life easier. Maybe a tab for entering new dates #### Vendor response Hi, I'm not sure what you mean by a "tab for entering new dates". Please let support know about features you'd like to see and we'll get them on the list. Replied March 2019 --- ### Good Value For The Money - Overall rating: 4/5 - Reviewer: Steven O. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Memberties has been a very reliable program for the past 10 years that we’ve used it. What few “hiccups” that happened due to me or software were quickly taken care of by the support group. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great way to track club memberships, enter dues and print label lists. #### Cons Almost too many options and not enough instructions in “Help.” I’ve never been able to successfully use built in email feature. #### Vendor response Thanks for your feedback! Email can be a little tricky to set up, but if you have one of the more common email accounts (gmail, yahoo, etc) you should be able to create a profile that mimics the same settings. Contact support if we can help! Replied March 2019 --- ### Excellent - Overall rating: 5/5 - Reviewer: Clay C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good! We are a private club and have no paid employees. We have 200 members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It works. Every time I have had a question it was answered almost immediately. #### Cons It won't address envelopes or postcards. #### Vendor response Hi, Regarding envelopes, that's a shortcoming of reports that we plan to address in the next major release. The current workaround is to use the Document tool, which does have support for various formats, so you can generate them that way. Otherwise, the only option is generating mailing labels or a user-defined post card report with just addresses. Replied March 2019 --- ### Best - Overall rating: 5/5 - Reviewer: Walid N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been the admin of a non profit organization using your database, it is been very very helpful helping me managing our 500-600 members. I have used your support on a couple occasions and to my surprise I got a live person to talk to even after hours. Way to go MembertTies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support, even after hours and the gentleman that helped me was very courteous #### Cons nothing , your software is complete, keep it uop #### Vendor response Thank you for the feedback! Replied March 2019 --- ### MemberTies - Overall rating: 5/5 - Reviewer: Sandra S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I even recommended it to my church as it was more in line with their budget. I couldn't believe how easy it was to use. I don't use all the features but it serves all the needs. I would recommend to anyone who needs a program like this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the best overall use and price of anything I have looked at. #### Cons I haven't found any thing I like least for what I do. #### Vendor response Thanks for your feedback! Replied March 2019 --- ### PBC - Overall rating: 5/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it is open and completely configurable by the user. Support is prompt . #### Cons Cant think of any. Installed it in another Club about 7 years ago and then on joining this club convinced them to install it here. #### Vendor response Thanks for your feedback! Replied March 2019 --- ### Ten rear plus satisfaction - Overall rating: 5/5 - Reviewer: Kevin A. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our organization has used a member ties for over 10 years and it is absolutely wonderful to track and for archival purposes with membership it is a real timesaver we couldn’t get along without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease-of-use search functions report generation capabilities I remember #### Cons Lack of graphic user interface windows type of environment but I’m used to text based so that’s not too much of a problem #### Vendor response Thanks for your feedback... but I don't understand the comment about a lack of a grachical user interface. All MemberTies has ever been IS a windows graphical user interface. We've never provided a console or text based application. Replied March 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/club-management/memberties-profile/reviews/?page=2) --- MemberTies Reviews, Pros and Cons - 2026 Software Advice